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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Kraez from
Beautiful!I love my giant clam shell. Very realistic looking and even prettier in person. I've priced the real ones and they are extremely pricey. So happy Ballard offers this as an alternative.
Date published: 2012-01-21
Rated 5 out of
5 by
jlv30 from
chic!So pretty & chic! I have mine filled with green apples. Have received countless compliments.
Date published: 2011-07-07
Rated 5 out of
5 by
kurious from
Giant Clam ShellI love this shell, it is beautiful and looks real yet it's not heavy.
Took it to a local florist to have them make an arrangement with cactus and other succulents. Looking forward to getting it back. Going to look great on my dining room table. However this shell could be used in any room of the home. When i get it back i will try to upload a picture.
Date published: 2011-05-03
Rated 5 out of
5 by
DKCDCE from
A nice touch for any roomThe clam shell is beautiful, I was very pleased when it arrived. It is also very versatile. I put candles in mine, but you could put anything in it, plants, potpourri, shells, pretty much anything and it could be used anywhere. It is so different and adds so much more than a typical candle holder. Very unique and something you won't get tired of because of it's versatility.
Date published: 2011-04-18
Rated 4 out of
5 by
Yaya10 from
I love it!Very fun and perfect for our Florida condo. I plan on putting orchid and succulents in it. I gave it 4 stars because it doesn’t look entirely authentic but I wouldn’t hesitate buying it again!
Date published: 2021-04-19
Rated 4 out of
5 by
Mimi 1 from
Large clam shell!I purchased this large clam shell a month or so ago. Be aware if is size as it is large!
The first one came with a crack . Customer service was great and sent a replacement soon thereafter.
Date published: 2019-05-21
Rated 4 out of
5 by
Sheryn from
Not quite realistic looking - but close.If the actual item looked exactly like the picture I would like it more. The item received was not quite realistic looking and the one in the picture is more flat looking which is preferable. Price is high for the actual item received.
Date published: 2014-04-26
Rated 4 out of
5 by
KattyKat from
Very versatile pieceBought this to serve cold drinks but may use it as a planter. I love the look but the inside is a bit shiner than I would have liked. All in all, I am happy with this purchase.
Date published: 2014-04-10
Rated 4 out of
5 by
CJAburn from
wish it was a little bigger, but very nice!I love it, but wish it was made in a bigger size to put more things in it.
Date published: 2013-08-10
Rated 4 out of
5 by
Hunting4bargains from
I love it - it can be used many ways.I love it. There are many uses - like a beverage cooler - a pot pourie container - a large salad server, etc. Good value for the money.
Date published: 2012-03-29
Rated 4 out of
5 by
Berie from
Will Work WellI wanted to use this shell as a planter for very small succulents in my tropical back yard. I had bought a different shell last year that worked very well. This one, however, is not quite as realistic with its shiney interior and will have to be treated in order to use it out doors. It is okay, but I liked the one that I found last year better.
Date published: 2012-01-29
Rated 3 out of
5 by
Anonymous from
Great size. Does not look real.Great size but too fake looking, the pearl coating on the inside is a dead giveaway. If you are going to fill it up with plants or something else it would be great!
Date published: 2020-07-08
Rated 3 out of
5 by
FristratedAGAIN from
Could be betterI found the inside of shell to look very fake- very bright & shiny. Unless your going to fill it completely I Would not choose this one!
Date published: 2020-05-14
Rated 3 out of
5 by
1vintagetutu from
Serves the purpose, butfound it looked very faux and especially on the inside which simply looked like a shiny paint looking nothing near what a real shell would look. Purchased for our large eat in kitchen table for a Spring/Summer centerpiece with the intention of heaping it up with lemons or green apples. I did a lot of research on different similar shells and settled on this which was more pricey than the one I hemmed and hawed over. I wish I would have tried the other as this was too expensive for what I see. I recommend to others only because so many others seem ok with it and maybe I'm just a bit too picky and was more disappointed with the inside vs. the outside of the shell. For those that would want to do plantings would probably sufice. Personally, I would not like to do a planting in a shell such as this.
Date published: 2013-03-26
Rated 3 out of
5 by
Casting11147 from
Not up to my expectationsThought the shell I had observed in the past, in a few catalogs, were generally all alike...not so. I visualized the multiple curved section would be more upright, more or less as a background for the succulents I planned to plant. Yours lays flat and with plants, the background would lose its visibility. Another catalog had one that looked t like the one I admired some time ago. It was considerably less in cost also. It had the upright look but looked "cheaper".. I contacted your customer service. Naturally I discounted the choice to return it! Was discounted Twenty five dollars
Date published: 2013-01-12
Rated 3 out of
5 by
RopeaDoped from
Not as Realistic-Looking as You'd ExpectIt serves its purpose - acting as a centerpiece on our dining room table. But it's the second major disappointment we've ordered from Ballard Designs.
It's too expensive for what you get.
The BD catalogues go straight in the recycling bin now.
Date published: 2012-05-10
Rated 2 out of
5 by
Nancy LM from
RealisticNot very realistic. The inside is shiny white. It sill be necesssry to put a plant in it.
Date published: 2021-04-19
Rated 2 out of
5 by
Galleriagirl11 from
ReturningI really wanted to love this shell. It looks gorgeous in the Ballard photos but in person it just didn't look as good. It just looked like a big fake cheap plastic shell to me. The inside was way to shiny! I tried moving it around to different areas & it just didn't work. I buy lots from Ballard & this is the first item I've ever returned.
Date published: 2015-04-09
Rated 2 out of
5 by
beachlvr from
Did not look as picturedI bought this for my redecorating project in my living room. Going to a coastal theme I thought this would be perfect to use for plants, sea glass, shells or orbs. In all the online and catalog pictures it is shown sitting straight, mine does NOT sit straight, and I would have to add a lot to the bottom of one side to make it sit straight. I was very disappointed in this item, I will probably just use it outside in the flower beds near the pool now. Much too expensive for an outdoor accent!
Date published: 2014-01-28
Rated 1 out of
5 by
Beachgirl55 from
DisappointmentMajor disappointment! The interior of this shell has an opalescent "paint" coating that is so poorly applied that bubbles and bumps can be seen under the sheen. It looks cheap and extremely fake. The outside of the shell is fairly credible, but cannot be appreciated if you use the shell inside-up, to hold anything. I ended up filling it with other shells and bits of ocean treasures in order to cover the horrible pearlized paint. I had intended using this outdoors, but it is clearly not sturdy enough for that use. Not a good purchase. I feel I was misled.
Date published: 2014-08-27
Rated 1 out of
5 by
Schnuck from
Not satisfied with the productProduct does not resemble what was depicted in the catalog.
