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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Geneve Indoor/Outdoor Rug is rated 4.3 out of 5 by 384.
Rated 5 out of 5 by from Outdoor rug Beautiful rug. Color exactly what I thought it would be. Excellent quality.
Date published: 2021-06-21
Rated 5 out of 5 by from Love It! Works awesome in my kitchen between the sink and stove. Love that it is durable and easy to clean. Looks beautiful and isn't a magnet for trapping food. I put a rug pad underneath for comfort and to keep it in place. Highly recommend!
Date published: 2021-06-14
Rated 5 out of 5 by from Great Rug!! This is a gorgeous rug and just what my back porch seating area needed! The sales rep helped me choose the perfect color! Thank you!!!
Date published: 2021-05-19
Rated 5 out of 5 by from Beautiful rug Great rug with beautiful colors. It works great in my bathroom.
Date published: 2021-04-19
Rated 5 out of 5 by from Quality rug This rug looks beautiful at my back entrance. It is very durable and easy to clean. I love it!
Date published: 2021-03-27
Rated 5 out of 5 by from Both Beautiful and Pracitcal This is a great "go with everything" design. The runner works perfectly under the bar stools at my kitchen counter, and the rug is perfect in front of my sink and over my hardwood floors. So easy to keep clean, lays flat in the high-traffic area - love it!
Date published: 2021-03-14
Rated 5 out of 5 by from Front door rug. Using this on our front steps. So far seems durable. Dries quickly. Really pretty design.
Date published: 2021-03-04
Rated 5 out of 5 by from Love this Geneva Indoor/Outdoor Rug I LOVE THIS RUG! Others had said that in their reviews and can only add to the praise. I used in my kitchen and the blue colors are perfect. It’s a subtle mix of various shades of blues that combine for just the right look ... not too dark, not too faded looking. You do need to buy a pad for under the rug or it would probably slide around. It’s not thick, BUT the pattern and color are classy and it works great in my kitchen - I was afraid with it being indoor/outdoor it wouldn’t have a cozy, classy indoor look, but am soooo happy with it. I also bought a smaller size for the area as you come in from the garage. I’d buy again without hesitation!
Date published: 2021-03-03
Rated 5 out of 5 by from Beautiful Rug Over the years, I have purchased several of Ballard’s indoor-outdoor rugs. I like to use the rugs in high traffic ares. I have always been pleased with the rugs. They hold up well and are easy to clean. We received our new rug a week ago. I love the color. We put the rug in our kitchen. It looks beautiful. I expect the rug to be the same quality as the ones I bought previously.
Date published: 2021-01-19
Rated 5 out of 5 by from Always good merchandise We have ordered several of these rugs and have been pleased with each purchase.
Date published: 2020-10-26
Rated 5 out of 5 by from High style for a low price. High style for a low price. Lightweight, would recommend using a rug pad with it.
Date published: 2020-10-21
Rated 5 out of 5 by from Great quality Colors are just like pictured. Not flimsy, great quality. Lays flat, no lifting or curling on edges.
Date published: 2020-09-18
Rated 5 out of 5 by from great rug well made indoor/outdoor rug; using it on a covered porch as a door mat and it stays put with a rug pad.
Date published: 2020-08-29
Rated 5 out of 5 by from Nice looking exciting rug I love the rug so very much and get great compliments.
Date published: 2020-08-15
Rated 5 out of 5 by from Vibrant Outdoor Rug I love this rug! The color was a vibrant blue, the material is weighty and the size was just perfect for my outdoor living area. The order shipped so quickly too!
Date published: 2020-08-12
Rated 5 out of 5 by from Beautiful rug I bought the blue rug, it’s beautiful! Absolutely no complaints. The rug needs a pad to keep it in place and the curl from being rolled up flattened after weighting it down overnight with something heavy.
Date published: 2020-08-09
Rated 5 out of 5 by from Perfect Perfect for transitional decor. Searched forever for right rug for entry. Indoor / outdoor pile is perfect for high traffic, cats leave it alone, blends perfect with other rugs of blue/navy. Think I had ordered and returned 5-6 rugs before finding this one!
Date published: 2020-07-21
Rated 5 out of 5 by from My favorite rugs Love these rugs! The aqua blue color is even prettier in person. I bought the runner for a pop of color on my front porch, and it is perfect! My only wish is that they made a larger runner that was both wider and longer. This one is just long enough to sit beneath two large chairs set at a conversational distance. I had hoped for one to cover more of my porch, but otherwise I have no complaints. The design, color, quality, and appearance are all wonderful. I have tons of these both inside and outside my home, some are almost 8 years old now. They have stood up to a constant parade of large dogs, both my own and my clients’, and they still look brand new. I have washed some multiple times with no fading. Highly recommend these for homes with children, animals, or just messy adults!
Date published: 2020-07-05
Rated 5 out of 5 by from Highly recommend I had purchased two of these rugs years ago and needed new ones and immediately thought of Ballard. Its an excellent product in terms of style and longevity.
Date published: 2020-07-04
Rated 5 out of 5 by from Lovely rug I am very happy with this rug and would definity recommend it to others. I have a historic home with 2 porches and a balcony and I think area rugs are essential to making outdoor spaces feel welcoming. This rug adds color and coziness to the porch off my kitchen. It will also help protect the original wood floor from wear and tear under my wrought iron dining table and chairs.
Date published: 2020-07-01
Rated 5 out of 5 by from Blue is Back It pops on my white carpet and frames out the back door with style.
Date published: 2020-06-25
Rated 5 out of 5 by from love this rug So far this rug has been perfect for by my front door, with lots of foot traffic and a dog. Love the color!
Date published: 2020-06-25
Rated 5 out of 5 by from Great rugs! These rugs are very easy to clean and durable. Happy with all my outdoor rugs from Ballard.
Date published: 2020-06-09
Rated 5 out of 5 by from Beautiful & Functional! I bought this rug for an entryway that gets a lot of traffic from outside. It is beautiful and functional!
Date published: 2020-05-27
Rated 5 out of 5 by from Rug is perfect! Beautiful Blue Color, just what I wanted for my outdoor deck. Dries fast as well .
Date published: 2020-05-10
Rated 5 out of 5 by from Great for indoor use! I love this rug- I purchased the largest size area rug and liked it so much that I bought the runner as well. I have two young boys and a dog that really use our living room area to the fullest. I like how easy the rug is to vacuum and I can easily move it by myself if needed. The look of the rug is perfect for the texture and pattern that I was looking for. Before this I had a cheap jute rug that shed worse than my dog. I couldn't deal with it. This rug doesn't shed or cause any type of dust. I love it!
Date published: 2020-04-24
Rated 5 out of 5 by from Great addition to our home! Same great Ballard Design quality as all of my other rug purchases! Love the easy maintenance of their indoor/outdoor products.
Date published: 2020-04-24
Rated 5 out of 5 by from Geneve Indoor/Outdoor Rug Looks great and is easy to keep clean. Nice color.
Date published: 2020-04-07
Rated 5 out of 5 by from Geneva rug Love the colors. They were perfect for my kitchen area.
Date published: 2020-02-15
Rated 5 out of 5 by from Geneve indoor/outdoor rug This rug is beautiful! It’s lightweight and durable for our covered porch. The material feels good on your feet!
Date published: 2020-01-02
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