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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Garmon Indoor/Outdoor Rug is rated 4.8 out of 5 by 77.
Rated 5 out of 5 by from Just right rug for family room. This rug was better than I expected. The navy is a little brighter than most navys. I wanted a somewhat bold abstract, geo design but not so bold as to overwhelm. This design is perfect in my neutral family room.
Date published: 2022-07-21
Rated 5 out of 5 by from Indoor/ outdoor rug Very pretty and durable rug. Looks great in my family room. I’m thinking about buying a larger version of this rug too!
Date published: 2022-06-14
Rated 5 out of 5 by from Wonderful Rug! We love this rug! We are using it in our living room. It looks like a wool rug, but has the durability of an outdoor rug. We just ordered another smaller sized one for our dining area.
Date published: 2022-06-07
Rated 5 out of 5 by from So happy I purchased this rug This rug is just as beautiful in person. Excellent quality. I purchased it for my summer home that I rent out. The quality appears to be able to stand up to the wear and tear.
Date published: 2022-06-06
Rated 5 out of 5 by from Very Nice Kitchen Rug Great kitchen rug. Easy to clean and comfortable to stand on while cooking, doing dishes etc. It does need a rug pad to prevent slipping. Love the navy pattern and design.
Date published: 2022-04-15
Rated 5 out of 5 by from Fabulous Rug Fabulous!! It was everything I have learned to expect of Ballard. Great design, great workmanship and the rug was exactly as pictured!!
Date published: 2022-04-15
Rated 5 out of 5 by from Great choice for kitchen dining area We placed this area rug under our kitchen table to protect our hardwood floor. It looks great, protects the floor, chairs slide easily and it's a breeze to clean up. Perfect!
Date published: 2022-03-21
Rated 5 out of 5 by from Excellent! I searched for a navy stripe outdoor rug with a little personality for quite awhile. I am happy I found the Garmon at Ballard Design. The salesperson was also very helpful! I liked it so much I got one for dining area and another for sitting area
Date published: 2022-02-07
Rated 5 out of 5 by from LOVE IT!!!!!!! It is beautiful and doesn't show dirt! I love it!!!
Date published: 2022-02-03
Rated 5 out of 5 by from Great rug can be used anywhere Striking design going with any decor. Great quality & well-made.
Date published: 2022-01-14
Rated 5 out of 5 by from Perfect Rug for the Price Perfect for the price. I use this rug in a semi-traffic area near the kitchen and have two medium size dogs. It looks good and I think it will be easy to clean. It’s not lofty or cushiony - it’s practical and looks good.
Date published: 2022-01-11
Rated 5 out of 5 by from Very nice! It took forever to get here but When it arrived I was more than happy with my the rug. It has a modern design that will go with a lot of decor. Like all Ballard rugs it is perfect for where I am going to put it and the price was right. It’s a mocha and cream color and very pretty.
Date published: 2022-01-11
Rated 5 out of 5 by from Love this rug We have used this rug in our bathroom and utility area, where my husband has an art studio. . Really adds a touch of colorful warmth to the area. Very utilitarian.
Date published: 2021-10-03
Rated 5 out of 5 by from Garmon Rug in blue does not disappoint! Excellent quality-made in Belgium. Lays flat. While it’s considered a contemporary pattern, I have a traditionally decorated home and it reminds me of a rag rug. The pattern makes the room seem larger!
Date published: 2021-09-28
Rated 5 out of 5 by from Love it I love the look of this rug. It would be helpful, though, to list it as midnight BLUE...I thought I was getting black.
Date published: 2021-09-28
Rated 5 out of 5 by from Highly recommend! Beautiful. Would never know it is indoor outdoor so soft and doesn't show a walking path in heavy foot traffic area. Highly recommend.
Date published: 2021-08-16
Rated 5 out of 5 by from Love my rug! The quality of these rugs never disappoint! It looks great in my powder room.
Date published: 2021-08-09
Rated 5 out of 5 by from Rug pad Rug pad fits nicely and makes the rug nicer to walk on
Date published: 2021-08-08
Rated 5 out of 5 by from Garmon rug Like the design a great deal. Not tan as the catalog had shown, more of a gray taupe color. I think it will last as an entry way rug.
Date published: 2021-08-04
Rated 5 out of 5 by from Great rug! This rug adds just the right amount of color and looks great with agreeable gray tones. My new favorite.
Date published: 2021-07-20
Rated 5 out of 5 by from three love this indoor/outdoor rug...mine are indoor in high-traffic areas...ended up ordering three!!
Date published: 2021-07-19
Rated 4 out of 5 by from Indoor outdoor rug. It arrives exactly as pictured. Further, the manufacturer has found the answer to the fact that many rugs of this type tend to curl at the corners. Pretty sure this one cannot.
Date published: 2021-10-26
Rated 2 out of 5 by from Inaccurate photos! Pattern is much larger scale than photos represent. Buyer beware.
Date published: 2022-01-11
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