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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Fringed Pillow - 20 inch square is rated 4.4 out of 5 by 49.
Rated 5 out of 5 by from super quality Great pillows hand made to order. Super quality durable and wear well. Wash like a dream too. Because these are handmade to order, it takes a while to get the order so be sure to allow enough time if you are ordering as a gift.
Date published: 2015-08-15
Rated 5 out of 5 by from Terrific color, quality materials - great product! Terrific color, quality materials - great product!
Date published: 2015-06-16
Rated 5 out of 5 by from Quality product! I purchased matching seat cushions, fringed pillows and a bolster pillow in black and sand Sunbrella for my screened-in porch. The weave gives the stripes a softer designer quality compared to a flat black stripe. This is the first time I ordered pillows and I am very happy with the quality of the product. Love the fringe.
Date published: 2014-05-11
Rated 5 out of 5 by from I like the Ikat design I bought this pillow to use on my outdoor chair,but ended up putting it on my bed. I love the design and the fringe. The size is just right for my bed and used with my pillow shams.I would recommend this pillow because the Ikat design is lovely and can be used outside or inside.
Date published: 2014-05-07
Rated 5 out of 5 by from Excellent quality and a real price performer, quick delivery Excellent quality, a price performer and quick delivery. Ordered several styles of throw pillows. All are great. Recommended Ballard outdoor pillows to several friends.
Date published: 2014-03-20
Rated 5 out of 5 by from Beautiful and well-made product I purposely ordered the pillow to be quite plain -- just sand canvas with sand fringe --to blend with the rest of my garden-furnishing pillows. It goes at the back of a deep rocker and fits my lumbar spine very comfortably. Thank you for beautiful products at a reasonable price.
Date published: 2013-09-02
Rated 5 out of 5 by from What a difference the fringe makes! I already had some matching pillows to my coventry seating corner, but I decided to get some pillows with the fringe too. I am so surprised what a big difference it makes to have the fringe. It looks so much better with the fringe, that I wish I had gotten it the first time!
Date published: 2013-09-01
Rated 5 out of 5 by from They complement the red flowers in my garden. The pillows are comfy and beautiful. Knowing they are quick drying and will not fade make them much more enjoyable. Worry free! They also clean up easily.
Date published: 2013-08-14
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Product:FP660-Fringed Outdoor Pillows

Fringed Pillow - 20 inch square

Fringed Pillow -16 inch square

Fringed Pillow 12 inch x 20 inch

Fringed Round Bolster