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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Fringed Pillow - 20 inch square is rated 4.4 out of 5 by 107.
Rated 5 out of 5 by from Gorgeous and durable pillow This pillow is just what I expected from Ballard. The fabric and colors are gorgeous and despite keeping out in the rain, it maintains it's color and still looks great!
Date published: 2020-06-29
Rated 5 out of 5 by from Perfect! Just gorgeous and high quality Exactly what I ordered
Date published: 2020-06-20
Rated 5 out of 5 by from Fringed Pillows I love my pillows!!! The fringe adds so much. They are beautiful!
Date published: 2020-06-07
Rated 5 out of 5 by from Looks great!! Purchased these in Burton Stripe, and they look great. Just wish they had removable covers to wash.
Date published: 2020-05-15
Rated 5 out of 5 by from Love these pillows. Did these in Burton stripe, and looks great with Ceylon whitewash collection.
Date published: 2020-05-15
Rated 5 out of 5 by from Fringe pillow Looking great in the sunbrella black and white stripes fabric. They pulled together the striped umbrellas I got.
Date published: 2019-09-10
Rated 5 out of 5 by from Excellent pillows https://www.ballarddesigns.com/fringed-outdoor-pillows/outdoor/cushions-pillows/pillows/310200?listIndex=2 My pillows (square and lumbars) arrived last week and I couldn't be more pleased with them. They are just the right sizes and colors for my sunroom furniture. The fringe is really nice and full. They are well made and I know that the Sunbrella fabric will hold up in the sunny space. Took a little while to arrive about 6 weeks) but worth the wait.
Date published: 2019-06-17
Rated 5 out of 5 by from Generous size and well made! Big comfy pillows made with Sunbrella fabric, so I can keep them clean.
Date published: 2019-05-06
Rated 5 out of 5 by from Great look These pillows were what I was looking for and give a resort look.
Date published: 2019-04-29
Rated 5 out of 5 by from Beautiful, comfortable pillow I bought 2 of these pillows to match the 2 seat cushions I bought for my old-fashioned wicker porch furniture. They match the colors of my house and look great! The pillows are very comfortable and the fringe adds a homey look. I'm very pleased with these.
Date published: 2018-10-07
Rated 5 out of 5 by from Well made This is second time I have bought this pillow. It stands up to the weather very well and the fringe is high quality
Date published: 2018-09-26
Rated 5 out of 5 by from super quality Great pillows hand made to order. Super quality durable and wear well. Wash like a dream too. Because these are handmade to order, it takes a while to get the order so be sure to allow enough time if you are ordering as a gift.
Date published: 2015-08-15
Rated 5 out of 5 by from Terrific color, quality materials - great product! Terrific color, quality materials - great product!
Date published: 2015-06-16
Rated 5 out of 5 by from Quality product! I purchased matching seat cushions, fringed pillows and a bolster pillow in black and sand Sunbrella for my screened-in porch. The weave gives the stripes a softer designer quality compared to a flat black stripe. This is the first time I ordered pillows and I am very happy with the quality of the product. Love the fringe.
Date published: 2014-05-11
Rated 5 out of 5 by from I like the Ikat design I bought this pillow to use on my outdoor chair,but ended up putting it on my bed. I love the design and the fringe. The size is just right for my bed and used with my pillow shams.I would recommend this pillow because the Ikat design is lovely and can be used outside or inside.
Date published: 2014-05-07
Rated 5 out of 5 by from Excellent quality and a real price performer, quick delivery Excellent quality, a price performer and quick delivery. Ordered several styles of throw pillows. All are great. Recommended Ballard outdoor pillows to several friends.
Date published: 2014-03-20
Rated 5 out of 5 by from Beautiful and well-made product I purposely ordered the pillow to be quite plain -- just sand canvas with sand fringe --to blend with the rest of my garden-furnishing pillows. It goes at the back of a deep rocker and fits my lumbar spine very comfortably. Thank you for beautiful products at a reasonable price.
Date published: 2013-09-02
Rated 5 out of 5 by from What a difference the fringe makes! I already had some matching pillows to my coventry seating corner, but I decided to get some pillows with the fringe too. I am so surprised what a big difference it makes to have the fringe. It looks so much better with the fringe, that I wish I had gotten it the first time!
Date published: 2013-09-01
Rated 5 out of 5 by from They complement the red flowers in my garden. The pillows are comfy and beautiful. Knowing they are quick drying and will not fade make them much more enjoyable. Worry free! They also clean up easily.
Date published: 2013-08-14
Rated 5 out of 5 by from Beautiful but a little over priced Our new pillows are beautiful but a little over priced. If they were a little more moderately priced we probably would have bought 6 or 8 pillows....
Date published: 2013-05-18
Rated 5 out of 5 by from Love the pillows! The pillows arrived very fast and they were custom with fringe.
Date published: 2013-04-27
Rated 5 out of 5 by from Fringed Pillows Purchased fringed pillows, and love, love, love them! Beautiful colors, nice fabric, exactly what I wanted. Thank you Ballard. Please keep the great products coming! RC in Texas
Date published: 2012-09-26
Rated 5 out of 5 by from Love my outside pillows! I wanted to spruce up my patio so I purchased pillows in the Sunbrella brown and beige stripped fabric for my chaise lounges by the pool and then two more with green fringe for chairs under my covered patio to complement two brown floral pillows for the loveseat. It looks amazing. Also got an umbrella in the brown & beige. All from Ballard. Quality is great and I love the new look!
Date published: 2012-08-23
Rated 5 out of 5 by from great quality Nice fabric, fringe is great addition to outdoor options
Date published: 2012-07-22
Rated 5 out of 5 by from Fringe is terrific The pillows I ordered are bright, well made, and certainly different than any others I've seen.
Date published: 2012-06-10
Rated 5 out of 5 by from Pillow is gorgeous We got this pillow in leopard green easy care fabric with a brown fringe. We are using the pillow on the Coventry banquette with small check brown slip covers and catana floral chocolate pillows. They look great together. The fabric is pretty and very durable and the pillow size is comfortable for seating. Highly recommend this look.
Date published: 2012-06-04
Rated 5 out of 5 by from Better than I thought I was pleasantly surprised how well made and beautiful the bolster was....great product!!!
Date published: 2012-06-02
Rated 5 out of 5 by from Great Pillows...Make any patio set look pricey I ordered 4 of these lumbar pillows with the fringe trim. The pillows I ordered are bright medium blue with the sand colored fringe. They came relatively quickly and they make my patio set look very rich and expensive. The quality is excellent and the four pillows are very consistent. It gives a great classy nautical look without being cheesy. Love them! P.S. They have nice large zippers that hide well so if you want to unzip them you can.
Date published: 2012-05-25
Rated 5 out of 5 by from Beautiful Pillow I ordered the 20 in sq. fringed out door pillow in Arden Blue. It is made very well and is really a very pretty pillow. Every one loves them. They are big and generously filled. Very comfy. I have 4 of them on my indoor sofa. I love using outdoor fabrics inside because they wear well.
Date published: 2012-04-20
Rated 5 out of 5 by from It's fringed. It's a pillow. It's exactly as shown, except that maybe the brown is a bit less chocolatey and a bit more cafe au lait. Can't wait to receive the chair it's meant to go with. Brown is slightly lighter than I'd like, and than is indicated in the catalogue, but I do understand that there is usually a difference between a photo and an in-person view. The pillow is well made, firm and as illustrated.
Date published: 2012-03-13
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Product:FP660-Fringed Outdoor Pillows

Fringed Pillow - 20 inch square

Fringed Pillow -16 inch square

Fringed Pillow 12 inch x 20 inch