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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Fringed Pillow - 20 inch square is rated 4.5 out of 5 by 137.
Rated 5 out of 5 by from Thicker is better! Love the thick padding on these seats, we didn't realize how awful our old worn and thinner ones were until we replaced them with these. They are so much more comfortable, we can sit out longer as my legs now dont get figidy due to the nicer support with the thicker padding!
Date published: 2021-04-24
Rated 5 out of 5 by from Quality Great pillow. Outdoor fabric, but using inside. Soft fabric with pattern design on both sides. Like the white fringe also.
Date published: 2021-03-04
Rated 5 out of 5 by from Porch Pillow Nicely made but I was a little disappointed that the lime fabric was not a brighter color.
Date published: 2020-11-06
Rated 5 out of 5 by from Pillow Excellent quality. Consistent with what we saw on line in terms of colors and fabric. Very good value. Very happy with Ballard!
Date published: 2020-10-17
Rated 5 out of 5 by from 20” Square Fringed Pillow The product is as described, a lovely addition to other pillows I’ve purchased from Ballard. Wanted black fringe but it wasn’t available at the time. Would also appreciate a larger selection of fabrics.
Date published: 2020-10-16
Rated 5 out of 5 by from Pretty pillow! Love this beautiful pillow! The colors are very subtle and faint which is what I live about it. The pattern is classic and timeless. Holds up well in weather.
Date published: 2020-10-01
Rated 5 out of 5 by from Great Quality Outdoor Pillow Really pretty pillow. I got it in pink with the offwhite trim. Looks great on my grey chaise cushions. Good quality. A little pricey, but you get what you pay for. These will last a long time.
Date published: 2020-09-11
Rated 5 out of 5 by from outdoor pillows excellent looking outdoor pillows. very happy with these . made very well!!
Date published: 2020-07-25
Rated 5 out of 5 by from Replacement Pillow The pillows fit perfectly in my outdoor furniture and look really nice
Date published: 2020-07-10
Rated 5 out of 5 by from Gorgeous and durable pillow This pillow is just what I expected from Ballard. The fabric and colors are gorgeous and despite keeping out in the rain, it maintains it's color and still looks great!
Date published: 2020-06-29
Rated 5 out of 5 by from Perfect! Just gorgeous and high quality Exactly what I ordered
Date published: 2020-06-20
Rated 5 out of 5 by from Fringed Pillows I love my pillows!!! The fringe adds so much. They are beautiful!
Date published: 2020-06-07
Rated 5 out of 5 by from Looks great!! Purchased these in Burton Stripe, and they look great. Just wish they had removable covers to wash.
Date published: 2020-05-15
Rated 5 out of 5 by from Love these pillows. Did these in Burton stripe, and looks great with Ceylon whitewash collection.
Date published: 2020-05-15
Rated 5 out of 5 by from Fringe pillow Looking great in the sunbrella black and white stripes fabric. They pulled together the striped umbrellas I got.
Date published: 2019-09-10
Rated 5 out of 5 by from Excellent pillows https://www.ballarddesigns.com/fringed-outdoor-pillows/outdoor/cushions-pillows/pillows/310200?listIndex=2 My pillows (square and lumbars) arrived last week and I couldn't be more pleased with them. They are just the right sizes and colors for my sunroom furniture. The fringe is really nice and full. They are well made and I know that the Sunbrella fabric will hold up in the sunny space. Took a little while to arrive about 6 weeks) but worth the wait.
Date published: 2019-06-17
Rated 5 out of 5 by from Generous size and well made! Big comfy pillows made with Sunbrella fabric, so I can keep them clean.
Date published: 2019-05-06
Rated 5 out of 5 by from Great look These pillows were what I was looking for and give a resort look.
Date published: 2019-04-29
Rated 5 out of 5 by from Beautiful, comfortable pillow I bought 2 of these pillows to match the 2 seat cushions I bought for my old-fashioned wicker porch furniture. They match the colors of my house and look great! The pillows are very comfortable and the fringe adds a homey look. I'm very pleased with these.
Date published: 2018-10-07
Rated 5 out of 5 by from Well made This is second time I have bought this pillow. It stands up to the weather very well and the fringe is high quality
Date published: 2018-09-26
Rated 5 out of 5 by from super quality Great pillows hand made to order. Super quality durable and wear well. Wash like a dream too. Because these are handmade to order, it takes a while to get the order so be sure to allow enough time if you are ordering as a gift.
Date published: 2015-08-15
Rated 5 out of 5 by from Terrific color, quality materials - great product! Terrific color, quality materials - great product!
Date published: 2015-06-16
Rated 5 out of 5 by from Quality product! I purchased matching seat cushions, fringed pillows and a bolster pillow in black and sand Sunbrella for my screened-in porch. The weave gives the stripes a softer designer quality compared to a flat black stripe. This is the first time I ordered pillows and I am very happy with the quality of the product. Love the fringe.
Date published: 2014-05-11
Rated 5 out of 5 by from I like the Ikat design I bought this pillow to use on my outdoor chair,but ended up putting it on my bed. I love the design and the fringe. The size is just right for my bed and used with my pillow shams.I would recommend this pillow because the Ikat design is lovely and can be used outside or inside.
Date published: 2014-05-07
Rated 5 out of 5 by from Excellent quality and a real price performer, quick delivery Excellent quality, a price performer and quick delivery. Ordered several styles of throw pillows. All are great. Recommended Ballard outdoor pillows to several friends.
Date published: 2014-03-20
Rated 5 out of 5 by from Beautiful and well-made product I purposely ordered the pillow to be quite plain -- just sand canvas with sand fringe --to blend with the rest of my garden-furnishing pillows. It goes at the back of a deep rocker and fits my lumbar spine very comfortably. Thank you for beautiful products at a reasonable price.
Date published: 2013-09-02
Rated 5 out of 5 by from What a difference the fringe makes! I already had some matching pillows to my coventry seating corner, but I decided to get some pillows with the fringe too. I am so surprised what a big difference it makes to have the fringe. It looks so much better with the fringe, that I wish I had gotten it the first time!
Date published: 2013-09-01
Rated 5 out of 5 by from They complement the red flowers in my garden. The pillows are comfy and beautiful. Knowing they are quick drying and will not fade make them much more enjoyable. Worry free! They also clean up easily.
Date published: 2013-08-14
Rated 5 out of 5 by from Beautiful but a little over priced Our new pillows are beautiful but a little over priced. If they were a little more moderately priced we probably would have bought 6 or 8 pillows....
Date published: 2013-05-18
Rated 5 out of 5 by from Love the pillows! The pillows arrived very fast and they were custom with fringe.
Date published: 2013-04-27
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Product:FP660-Fringed Outdoor Pillows

Fringed Pillow - 20 inch square

Fringed Pillow -16 inch square

Fringed Pillow 12 inch x 20 inch