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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Fringed Burlap Bedskirt 4.6 5 37 37
Not Your Average Bedskirt! Before purchasing this, I read all 179 reviews for both this product and the other BD fringed burlap bedskirt and this is what I'd like to report.... -This bedskirt (product #FL851) is absolutely a fabulous and well-made bedskirt! -Like with all burlap products, there is a slight smell. I took ours out of the package, draped it over our deck railing for a few hours and it was fine. -Throwing it in the dryer does take out some of the wrinkles, but I prefer a nicely pressed bedskirt; therefore, I spritz water AND spray starch over each section before going over it with a hot iron. I learned this years ago from a design center and it works like a charm with most linens. -My parents have this bedskirt in "natural" and it's a dark burlap color with gold and bronze undertones. Knowing this wouldn't go with our bedding, I ordered the "ivory" color. Note, it is NOT ivory and frankly, shouldn't be called ivory. It's the color of hay and it's close to a pale yellow. Keep in mind that unless it's cut from the same bolt of fabric, no two burlap items (bedskirts, table cloths, curtains, pillows...) will be exactly the same. -The "ivory" color IS lined. -This bedskirt DOES have split corners, which you will need if you have a foot-board, posts or legs that the bedskirt will need to go over/around and cover. -We have a queen size bed, but I ordered a king size bedskirt and I am very happy with the choice to do so. I feel that queen size bedskirts never fully cover the box spring and the drop length. To get it to fit properly, I created a seam in the middle of the bed that ran vertically from the head of the bed to the foot. I then secured the seam with some duct tape that no one will ever see! With all that said, I definitely recommend this product! September 25, 2013
Beautiful! Well made and beautiful! Fits my queen size bed perfectly. It does have that burlap cloth smell but it is diminishing as the days pass. I am very pleased with the look. It compliments the red and white bedspread and red and coffee coverlet that are on my bed. I would purchase this product again! August 24, 2013
Fringe bedskirt I had scoured the Internet and stores for a king size bedskirt with a drop length different than the norm. Result: slim pickings. What I did find was boring and expensive. Then I thought of Ballard. Much to my surprise, I stumbled upon the fringe bed skirt, read the reviews, saw the price, and decided to take a chance. Glad I did. It's perfect! It helped to read the review about the color, because a true ivory wouldn't have worked. The wheat, softly yellow hue of Ballard's ivory is exactly what I was looking for and it works perfectly in the room. The fringe and material are a nice texture/ element to add to any room, no matter your style. It's nice to mix style up a bit, and this bedskirt is a perfect way. Construction is great and the price simply refreshing! Very very happy with my purchase . . . December 8, 2013
Nice skirt - odor expected. The quality and appearance of this is beautiful. It took firm ironing as I wanted a crisper appearance. You know with burlap there IS going to be an odor. Airing it outside for a few hours wasn't enough for my case. I had it outside several days. It rained, was soaked, so I then let it dry out there. I worried it shrunk up a bit. Brought it in a couple of times and put back out until it dissipated. I did not mask it with any sprays, Febreze etc. When I put it on the bed, I could still smell it but it is decreasing now. I still would recommend it. Regarding sizing, I have a standard queen bed, with about 15-16" drop - it fits exactly, fringe barely touching floor. Any smaller and I'd have to return. You may consider getting a king size and adapting it if you want it longer. I love the look of the burlap mixed with the twine-like fringe. Rustic-chic! January 29, 2014
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