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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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French Return Drapery Hardware is rated 4.4 out of 5 by 171.
Rated 2 out of 5 by from Cheap looking brass color The color of this rod is really off to me. It doesn’t look like real brass at all. The plastic sticking out from the rod made it look even cheaper.
Date published: 2022-11-21
Rated 2 out of 5 by from Sub par quality I twisted to expand and the fake gold finish peeled off like I was sharpening a pencil. Disappointing
Date published: 2022-08-30
Rated 2 out of 5 by from .. These were really hard to install without stripping the screws
Date published: 2022-05-17
Rated 2 out of 5 by from Just ok…. Not what I expected. Too flimsy for the curtains.. they work but will eventually replace. I wouldn’t buy them again. Not Ballard quality I expected.
Date published: 2022-03-27
Rated 2 out of 5 by from Not great I am disappointed in these rods. The brass finish is very inconsistent. One area is way more shiny on both of them. Also, I have a lot of trouble with closing my curtains as the rings do not smoothly glide over the rod.
Date published: 2022-02-15
Rated 2 out of 5 by from brass option not similar to picture the brass color option in the picture is not accurate
Date published: 2021-06-04
Rated 2 out of 5 by from Dimensions not accurate I bought these rods only because of the 2 3/8 projection stated in the description. They do not have a 2 3/8 projection without the bracket and they definitely do not have that projection with the bracket (which does not sit flush against the wall). The projection is closer to 2 3/4 or 3 inches.
Date published: 2020-07-15
Rated 2 out of 5 by from Can’t open and close curtains! Because of difference in size between the two tubes that fit together to make up the whole curtain rod, the curtain rings will not slide over the jump unless I physically lift each ring over the bump. I was expecting to actually open and close these curtains each day, but they are only for decorative purposes.
Date published: 2020-07-03
Rated 2 out of 5 by from Pretty but tight return Too narrow a return for typical window trim. Has the right look and finish, but didn’t work sadly.
Date published: 2019-10-28
Rated 2 out of 5 by from Wrong color, defective rods I ordered four antique brass curtain rods. I got two antique brass and two bronze. Arg. One of the bronze packs did come in handy, though, as a previous order of four bronze curtain rods had one that was defective, so I swapped it out. That said, I will be returning the defective bronze and the other bronze for what I originally ordered: two antique brass. Further, the center front section of the rod slides into its mates (left and right) too easily sometimes. My curtains are single panel and will be slid to the side of the rod during the day. Sometimes, the center rod slides with the curtain and can come out of the left or right holding rod it fits into. Then it drops apart and has to be re-inserted. Given the defects in construction and incorrectly filled orders—and the hassle of having to return them and wait for new ones—I will probably not be ordering from BD again. Too bad, because the DESIGN is nice. (Also, the rods are made in China...)
Date published: 2019-10-23
Rated 1 out of 5 by from Flimsy Very flimsy doesn't even hold up one panel plus drapery clips very disappointing
Date published: 2022-10-31
Rated 1 out of 5 by from Rings don’t slide across rod These rods are a pain if you plan to open and Close your curtain because the rings get caught on the connector bar instead of sliding over and then the rings come off the curtain so everyday I have to get up on a chair and reattach at least 4 rings per rod that came undone.
Date published: 2021-01-19
Rated 1 out of 5 by from Disappointing, poor quality for the price These were so disappointingly flimsy for the price. I would suggest getting the $30 version of these from Lowe’s instead they felt much more substantial and looked better. I’m so bummed we got duped into purchasing these the photos look beautiful but definitely lacking in person.
Date published: 2021-01-16
Rated 1 out of 5 by from Stylish but not functional We have owned for a few months and while they are exactly what I wanted, their functionality is awful. The rings constantly get caught on connector bar making it almost impossible to pull them closed without a struggle. It is so bad that the drapery hooks sometimes come out of the rings. If you have no plans to open or close the curtains then I’d recommend them.
Date published: 2020-09-09
Rated 1 out of 5 by from Does not fit window as specified This rod is good-looking and well made and I would love to use it on my 106" window, but I've been sent 3 sets now and none will reach the length of it. If you lay all the rod pieces end to end without their touching, it spans the 108" mentioned, but cannot support anything without at least 10 inches of overlap. DO NOT BUY THIS ROD IF YOUR WINDOW IS LARGER THAN 98". If they can fix this issue and provide a longer center rod, I will give a 5 star review.
Date published: 2017-10-01
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Product:DH064-French Return Drapery Hardware Set

French Return Drapery Hardware