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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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French Creel Coir Mat is rated 4.2 out of 5 by 349.
Rated 4 out of 5 by from Nice Coir Mat Just the right size! I like the brilliant cover. It looks like the photo in the catalog.
Date published: 2021-02-02
Rated 4 out of 5 by from Door mats These are great, thick mats and look really good for the first year
Date published: 2020-07-20
Rated 4 out of 5 by from Great looking mat. It does shed alot or I'd give it 5 stars. Once it gets wet or dirty though it losses its beauty fairly quickly. Best to buy 2, keep one in a closet for when people come over and use the older one for day to day. Really pretty though!
Date published: 2020-07-10
Rated 4 out of 5 by from Quality declined I purchased this rug last year and loved it. I purchased it again this year and the quality has dropped. It is much thinner and a lighter color.
Date published: 2020-06-28
Rated 4 out of 5 by from Cute doormat I have been buying this mat for years and love it. THIS TIME HOWEVER, when I received my new one, it was noticeably thinner than past ones I have received. I really liked the old, thick mats they used to make, and this one feels a little cheaper. Otherwise I would have rated it a 5.
Date published: 2020-06-18
Rated 4 out of 5 by from Product quality is poor compared to previous years I’ve bought this door mat twice in the past. This time the mat is half the thickness. I expect that it won’t last as long. The price was the same.
Date published: 2020-05-27
Rated 4 out of 5 by from Attractive and well made for the discounted price. Well made, heavy coconut-fiber mat. Colors are vibrant and as shown and the size options are good. Delivery was timely and the product was packaged well (remove packaging out of doors to avoid errant fibers shedding inside). Haven’t had the mat long enough to determine its wearability.
Date published: 2020-05-08
Rated 4 out of 5 by from Long awaited mat It needs to be on covered porch. Love the style and color.
Date published: 2020-05-04
Rated 4 out of 5 by from Court door mat Great, thick mat. I wish the pattern lasted longer - wares off in less that a year - but until then the look is great.
Date published: 2020-04-12
Rated 4 out of 5 by from stylish doormat, jazzes up entry Good, stylish doormat for the price. The quality of this doormat has changed though from the previous similar product. It’s not as thick and the quality is just not as good, but it still looks nice and does the job.
Date published: 2020-01-20
Rated 4 out of 5 by from Beautiful door mat Great looking mat. It does shed alot or I'd give it 5 stars. Once it gets wet or dirty though it losses its beauty fairly quickly. Best to buy 2, keep one in a closet for when people come over and use the older one for day to day. Really pretty though!
Date published: 2020-01-08
Rated 4 out of 5 by from Love this Doormat! I’ve been buying the older version of this doormat for 7-8 years. I replace my front door mat often, as it’s the first thing someone sees when they walk into your house. The older version was much thicker and just appeared to be a lot more durable. I received this new version last week so hoping that it will hold up better than I’m thinking it will. Love the pattern, I always get compliments on it.
Date published: 2019-11-10
Rated 3 out of 5 by from Disappointed in coir mat Disappointed with this mat! Cheaper, thinner, less heavy than the previous ones I bought from Ballard. Bring back the quality!
Date published: 2021-10-31
Rated 3 out of 5 by from French Creel Coir Mat I've purchased this mat in the past from Ballard Designs in a smaller size and loved the density and thickness. This size and version I received was not of the same quality and I am a bit disappointed with the quality.
Date published: 2021-10-18
Rated 3 out of 5 by from Still waiting Can’t use it yet! Still waiting for the larger one to arrive before I put them out. One is for my front porch and the smaller is for our mud room door.
Date published: 2021-10-13
Rated 3 out of 5 by from Gorgeous outdoor mat! This is a totally gorgeous outdoor rug, my only complaint is that the pieces come off on my shoes and get tracked into the house.
Date published: 2021-09-30
Rated 3 out of 5 by from French Creel Mat I love the look of this! But it does fade very fast!
Date published: 2021-07-01
Rated 3 out of 5 by from Fibers shed The mat sheds a lot of fibers . I’m constantly cleaning them .
Date published: 2021-06-09
Rated 3 out of 5 by from Looks nice, but too thin and too pricey It looks nice, but it is thinner than these mats used to be. Too expensive for what it is.
Date published: 2021-05-30
Rated 3 out of 5 by from A Sign of the Times I have purchased several of these doormats over the years. My favorite! However, this time the product had changed. Although the dimensions remain the same the thickness of the mat was about half of previous mats. So sad. A sign of the times, I am sure. Ballard has managed to keep the price consistent, but has had to make a sacrifice. Still my favorite. Just not as thick.
Date published: 2021-05-29
Rated 3 out of 5 by from French creel coir May It was a little disappointing. I’ve always ordered these mats for several years. This was was very thin, unlike the ones I’ve ordered from Ballard in the past that are thick.
Date published: 2021-05-29
Rated 3 out of 5 by from Mat sheds and color fades The mat sheds very badly and fades in sunlight even thought the one I purchased is under cover. Still I like the look and this is my second replacement of the original mat. This third mat is thinner than the first mat.
Date published: 2021-03-15
Rated 3 out of 5 by from Nice but... It’s nice size and color but it sheds too much. And right where you step on it. So I presume it will wear off sooner in the middle,
Date published: 2021-03-04
Rated 3 out of 5 by from What happened? I have buying this mat for years. Has it changed? The one I just received isn’t as thick as my pre ious ones.
Date published: 2020-07-18
Rated 3 out of 5 by from Not the same mat anymore I’ve bought several of these door mats over the years and always love them. Unfortunately, that’s why I was sadly disappointed this time. You’ve changed the quality now. It used to be a substantial thick natural product now it’s thin and “plastic” feeling. The colors are close but not the same mat. Last time I will purchase this one. :(
Date published: 2020-06-27
Rated 3 out of 5 by from Pretty But It Sheds I got the green one. It's beautiful and looks fabulous on my front porch, but it sheds. A lot. I think it might end up bringing more dirt into the house than it stops. And it also feels somewhat flimsy. I'm not sure it's going to make it more than one season. But again...really pretty :)
Date published: 2020-05-27
Rated 3 out of 5 by from Size More narrow than I wanted, be sure to measure before you buy!
Date published: 2020-05-09
Rated 3 out of 5 by from Coir door mat Nice, but not made as well as Ballard’s older version that I needed a replacement for.
Date published: 2020-01-11
Rated 2 out of 5 by from sheds very quickly and then colors not well define I was excited to have an all coir mat as I did not want a rubber backing. This mat is attractive but within a month it shed. The shedding would not be a big deal except it bleeds the colors together and makes it much less attractive
Date published: 2021-08-04
Rated 2 out of 5 by from Not the same quality I have been buying this same mat for several years replacing it every spring. This current version is not as thick and high quality as in years past. It is still nice but I am disappointed for the same price you get less.
Date published: 2021-06-19
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Product:RD359-French Creel Coir Mat