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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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French Bistro Comfort Mat is rated 4.4 out of 5 by 651.
Rated 5 out of 5 by from Nice looking and functional Love the mat, we saw it at a place where we were house-sitting and tracked it down easily. I got the biggest one and it reaches across my DW, sink and part of the counter. I wouldn't think of putting it in the washing machine, I cleaned it with a we soapy cloth yesterday (dried in the sun/breeze) and seemed to get rid of some patches of stain/dirt in the areas where there is writing (although they blend pretty well!)
Date published: 2019-08-12
Rated 5 out of 5 by from Comfort I love this mat is so comfortable to stand on while Im washing dishes or doing food prep. It goes with my parisan them kitchen. Its perfect. I ordered the medium size in blue.
Date published: 2019-07-28
Rated 5 out of 5 by from LOVE IT! Besides being a comfortable mat when I'm at the sink, it's a cute style and a different addition for the kitchen. The black color fits in with everything!
Date published: 2019-06-05
Rated 5 out of 5 by from Comfortable, functional and cute! I have purchase flour of these over the last two years. The are durable and look and feel great! Gave one to my daughter and to my mom. Everyone loves them
Date published: 2019-05-11
Rated 5 out of 5 by from I love my rugs! This makes the fifth rug like this that I have purchased. I have four in my kitchen, and bought this recent one for my laundry room. I very satisfied with them. They’re attractive, easy to clean, durable, and are great comfort for my feet. I highly recommend them!
Date published: 2019-04-30
Rated 5 out of 5 by from Bistro Menu I purchased this comfort mat to protect my knees and my husband's ankles. It is doing a great job of easing the pain of preparation.
Date published: 2019-04-22
Rated 5 out of 5 by from Excellent Mat - looks good; feels good! I've had a few of these mats over the years, and continue to buy them because they look great and provide cushioning for standing in the kitchen.
Date published: 2019-01-21
Rated 5 out of 5 by from I love this mat! I am now ordering my fourth mat. I have used the large French Bistro mat in my kitchen for years. As any such comfort mat would, it begins to look a little worn around the edges after a couple of years. I always reorder the same mat as I love the way it looks, and it is so comfortable by my kitchen sink.
Date published: 2018-09-03
Rated 5 out of 5 by from Perfect! I can't tell you how much I love this mat! I find myself taking extra trips to the kitchen just to get a glimpse of this beauty, and boy is it comfortable. I'm going to order another one for our dogs bowls. Go ahead and buy this mat, you won't regret it for one second!
Date published: 2018-07-26
Rated 5 out of 5 by from Love this mat ! This is my second mat . It is wonderful ! Not too thick , the large fits perfectly on the sink, dishwasher side of my kitchen. The only thing I would recommend is not putting it in washing machine to clean, even though the directions recommend it. I just wet wipe it with a cloth.
Date published: 2018-07-22
Rated 5 out of 5 by from Best comfort mat ever I bought one of these mats several years ago and washed it several times and it held up beautifully. We moved to a new home and I just bought two more,one for the sink area and one for the stove area. The only thing I learned was to be careful of the edges as the graphics are a thin sheet glued to the mat. I won’t wash it in the machine again,just wipe it down with a cloth. They looks great in my kitchen and I receive many compliments on them.
Date published: 2018-07-21
Rated 5 out of 5 by from Comfortable and very charming! I've had one in my kitchen for 3 years and it's durable, comfortable to stand on (there aren't any balance issues standing on it like some sponge type mats) and it's unique and charming. I get lots of compliments on it. After 3 years it's got some stains on it from spills and I'm ordering another one and a third one as a spare. It's perfect in my kitchen!
Date published: 2018-06-18
Rated 5 out of 5 by from Stylish and comfortable! This is the second one I purchased! I bought this large mat several years ago and finally had to replace due to normal wear and tear. That’s how much I like it!!
Date published: 2018-02-24
Rated 5 out of 5 by from Very attractive I bought this for my kitchen in front of the sink. It is very attractive and has a nice finish - if you spill something on it you can easily just wipe it off with a wet rag.
Date published: 2018-02-17
Rated 5 out of 5 by from Helpful and Fun I am a big fan and wish I bought this mat for my last apt. It is perfect and keeps me from sliding around on the slippery floor. It absorbs the water splatter by the sink nicely. And the French menu theme is just fun for people to read when they visit. I did not encounter the odor that others mentioned.
Date published: 2017-09-19
Rated 5 out of 5 by from Love this rug. Looks great and helps my back and legs in front of the sink. I may buy another to put by the stove. Thank you Ballard Design.
Date published: 2017-07-18
Rated 5 out of 5 by from Great support and in an attractive package! It is the right size and provides support for my knees and feet while standing over the kitchen sink. I like the color and design and it seems to be well made. I am pleased!
Date published: 2017-07-04
Rated 5 out of 5 by from Perfect kitchen mat Purchased this item in the longer length for in front of kitchen sink area and loved it so much purchased another for in front of stove. This mat has a great cushion, cleans well, and stays put. I like this better than others I've purchased as it's thin enough you don't trip over it and yet thick enough to cushion long hours cooking or cleaning. Also, the design is subdued enough that your mat is not the focal point of your kitchen.
Date published: 2017-04-15
Rated 5 out of 5 by from Love it! I ordered 2 of these for my kitchen to go on hardwood floors. The contrast with the wood added a whole new dimension and they look fabulous! Even better than expected and well worth the cost. Oh yes, and quite comfortable too!
Date published: 2017-03-05
Rated 5 out of 5 by from My second mat I have had this mat for several years and now it needs to be replaced. I'm getting the very same mat because I love it so much. It's attractive, easy to clean, comfortable and fits really well in my galley kitchen. A great piece!
Date published: 2017-01-20
Rated 5 out of 5 by from Great Product I am very pleased with this purchase. It has made food preparation in my kitchen more comfortable. I used to have very tired legs, feet while doing dishes, preparing food. I especially like the larger sizes available, not the usual small square size available in other places. I also like the lovely script in French. It is attractive to look at. Also it's easy to clean. Love it. Great addition to my kitchen
Date published: 2017-01-03
Rated 5 out of 5 by from Total Comfort ! The look is very chic ; the soft feel is amazing under my feet. It also matches the fancy shaped blackboard I got from Ballard a year ago ! Great gift item too ! Very pleased...
Date published: 2016-12-20
Rated 5 out of 5 by from Great! The mat is comfortable, looks great and easy to clean!
Date published: 2016-12-02
Rated 5 out of 5 by from Stylish comfort I bought two of these mats to go in front of the stove and the sink. They provide comfort and are very stylish.
Date published: 2016-11-29
Rated 5 out of 5 by from Just like the "real" thing Looks just like a menu chalkboard at a French cafe. Thick rubber provides comfort while standing on it. Does have expected (but strong) rubber odor when first opened; have left it out of carton for 2 weeks and is much better. This is a gift not yet given; I hope the recipient likes it as much as i do!
Date published: 2016-10-17
Rated 5 out of 5 by from Love it second one I've purchased I spend allot of time over the sink helps with sore feet looks pretty too
Date published: 2016-10-08
Rated 5 out of 5 by from My Second Mat Love this mat. It is durable, comfortable, and well made. I bought the first one 7 years ago and am so delighted it is still offered. Highly recommended.
Date published: 2016-08-11
Rated 5 out of 5 by from Super Comfortable and Cute This mat is super comfortable under foot and adds a bit of whimsy to any decor.
Date published: 2016-07-01
Rated 5 out of 5 by from Elegant and very comfy! Good value for the money and the chalkboard 'print' has some watermarks on it, which are perfect for hiding stains until you can get to them.
Date published: 2016-05-31
Rated 5 out of 5 by from Fantastic Comfort Mat! I love the new Bistro Comfort mat. It's very well made and sturdy and looks like a restaurant chalk board. Not to mention, it is also very comfortable!
Date published: 2016-04-23
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Product:RM068-French Bistro Comfort Mat