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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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File Storage Ottoman is rated 4.1 out of 5 by 17.
Rated 5 out of 5 by from Great I had this done in an orange velvet. It is super great. It arrived within the indicated time frame and in delivered excellent condition. My husband's office is small and this fits in nicely as a file cabinet and coffee table.
Date published: 2015-07-03
Rated 5 out of 5 by from Fabulous dual purpose furniture Absolutely love it. Somewhat larger than I expected which turns out to be much-needed space.
Date published: 2015-06-05
Rated 5 out of 5 by from High quality and attractive I ordered the file storage ottoman with custom Microfiber Wheat fabric after selecting from several fabric swatches. The upholstery work is well done and the fabric looks and feels like a beautiful soft suede. So far my cats have not damaged it as they have done to furniture pieces upholstered in woven fabrics. The ottoman seems very sturdy. I don't hesitate to sit on it. The lid operates smoothly and the ottoman rolls well on the built-in casters, though it is naturally harder to move once full of files. It is an attractive piece that does a good job of not looking like a filing cabinet and doubling as a coffee table or extra seat. I am very pleased with the purchase.
Date published: 2015-04-24
Rated 5 out of 5 by from Wonderfully versatile for office and decor This storage ottoman has exceeded my wishes. It fits perfectly beneath a small secretary desk in my dining room. When I need to access files, I just roll it out. Storage capacity is huge. The hinge supporting the lid is sturdy. I used the Suzanne Kasler greige linen. This can easily be used for extra seating or would be great as a coffee table by topping it with a snazzy tray. Quality is high and it's a great value. Always get a fabric sample and carefully measure to avoid unhappy surprises!
Date published: 2014-04-25
Rated 5 out of 5 by from Exquisite and sturdy. Purchased this on sale in Document Brown and I was very pleased with the product. It took about 3 weeks to be delivered via UPS.
Date published: 2013-03-22
Rated 5 out of 5 by from Better than I expected I needed a place to store the hanging files in our old computer desk because I am going to replace the desk with more of a writing table. I am planning to purchase the Whitley desk from Ballard. So the storage ottoman is perfect - well made, castors roll easy, top lifts easily but not too easily that my one-yr-old will be able to get into it. The top also stays up while I am looking for a particular file. I love this addition to our home office - what a great alternative to a plain, old file box.
Date published: 2013-03-08
Rated 5 out of 5 by from Sturdy, functional, attractive This is a great product. It holds a lot of files, is extremely well made, and looks very nice. Sturdy lid stays propped open when accessing files. Perfect organization solution for keeping up with filing and having documents handy, without needing to make a spot for unstylish filing boxes or cabinets.
Date published: 2012-05-31
Rated 5 out of 5 by from Far better than I even dreamed of!! I wish I had ordered this file storage ottoman years ago. The quality is amazing. I loved being able to choose my fabric, and the real thing is even better than the photo of the fabric. The file cabinet is extremely sturdy, and I was impressed with the ample storage. The rollers allow me to store the ottoman under a table in my living room, then pull it out to get to my files or to use the ottoman for seating. Terrific quality and value!
Date published: 2012-04-03
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SO127-File Storage Ottoman