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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Feather Down Pillow Insert is rated 4.5 out of 5 by 340.
Rated 5 out of 5 by from Perfect pillow insert! Great pillow insert! Gave it the “chop” and it looks great! It’s a substantial pillow, well filled and it doesn’t “leak” feathers! The price was right!
Date published: 2022-11-21
Rated 5 out of 5 by from Great pillow for the money Great pillow for the money. Pillow cover fits well.
Date published: 2022-11-15
Rated 5 out of 5 by from High quality Euro inserts Absolutely the best product! Truly the best! No joke. You need these in your home.
Date published: 2022-11-04
Rated 5 out of 5 by from Pretty fluffy pillow insert! Makes a beautiful fluffy throw pillow! Exactly what I was wanting
Date published: 2022-10-31
Rated 5 out of 5 by from Feather Down Pillow Insert Purchased 2 of these as inserts for velvet pillow covers and they are perfect! Nice quality and full. Great purchase!
Date published: 2022-10-18
Rated 5 out of 5 by from Great inserts! Would buy again. These inserts really makes my euro shams pop! It’s so full and plush it makes you want to dive into them!
Date published: 2022-10-04
Rated 5 out of 5 by from Velvet and Linen Pillows Love the fabric quality. I purchased the charcoal velvet and linen. Also a printed pattern to work with the charcoal. Love them! Love Ballards!
Date published: 2022-09-30
Rated 5 out of 5 by from Amazing quality Luxurious and looks so flufffy and achieves the look
Date published: 2022-09-27
Rated 5 out of 5 by from The feather down pillows are awesome! I love the quality of Ballard Design’s products, their materials are luxurious, and the best you can buy. Their designs are pure, simple and classic, easily mixed with other personal pieces.
Date published: 2022-08-24
Rated 5 out of 5 by from The perfect down and feather pillow inserts These are by far the best pillow inserts I have found
Date published: 2022-07-16
Rated 5 out of 5 by from Great quality The best quality inserts we expect from Ballard- they maintain shape.
Date published: 2022-05-07
Rated 5 out of 5 by from Feather Down Pillow Inserts Best inserts for any pillow cover, they fluff perfectly!
Date published: 2022-02-18
Rated 5 out of 5 by from Just what you need for a great insert They make the 20x20 pillow so puffy and good looking.
Date published: 2022-01-08
Rated 5 out of 5 by from 5 stars Love the feather down pillow insert. It is exactly what I want.
Date published: 2021-12-27
Rated 5 out of 5 by from Wonderfully happy Works and looks great with my pillow covers. Always make sure the pillow insert is larger than the cover for fullness. Example: 20in. pillow case with a 22in pillow insert.
Date published: 2021-11-30
Rated 5 out of 5 by from Good Pillow Nice and fluffy, good karate chop. Would recommend.
Date published: 2021-10-23
Rated 5 out of 5 by from Just what I needed! I had custom pillows made for my sofa and these pillows are the inserts. They work fine. I'm happy.
Date published: 2021-06-09
Rated 5 out of 5 by from Thank you for the pillows! Great pillows. Good quality and craftsmanship. Thank you!
Date published: 2021-06-08
Rated 5 out of 5 by from Excellent pillow inserts! They were well made and were just what I needed. They fit the pillow cover perfectly.
Date published: 2021-05-22
Rated 5 out of 5 by from The loft and weight are perfect! Excellent inserts! Used three across our king size bed. Made simple envelope covers- perfect!
Date published: 2021-04-08
Rated 5 out of 5 by from PLENTY OF FEATHERS! HIGH QUALITY Quality pillow with plenty of duck feathers! Top notch as always for Ballard Designs!
Date published: 2021-03-14
Rated 5 out of 5 by from Go one size up! These pillow fillings are nice. They lay nicely and are comfy. I’ve learned going one size up fills the Ballard pillow covers better than the original size.
Date published: 2021-01-22
Rated 5 out of 5 by from Firm pillow inserts Perfect fit for the holiday pillow covers I just bought! The design shows very well.
Date published: 2021-01-13
Rated 5 out of 5 by from Throw pillows Love it. Fluffs right up. Never gets completely flattened. Got a washable cover. Would but it again!
Date published: 2020-10-17
Rated 5 out of 5 by from Awesome Pillow Inserts These pillow inserts are very high quality and make nice, plump pillows. I am very happy with this purchase. I am planning to get more in different sizes.
Date published: 2020-10-12
Rated 5 out of 5 by from Feather Down Pillow Insert So extremely comfortable and the perfect amount of poof!
Date published: 2020-09-30
Rated 5 out of 5 by from Lovely pillows nice size. They're the perfect accent pillow. The work nicely with interchangeable coverings
Date published: 2020-09-09
Rated 5 out of 5 by from Great Euro Inserts I love these inserts! They stay so fluffy and are so comfortable! 100% worth the price and will definitely buy more in the future.
Date published: 2020-08-09
Rated 5 out of 5 by from Down insert Love this. Very nice, full insert, beautiful embroidery.
Date published: 2020-07-23
Rated 5 out of 5 by from Quality pillow Great quality pillow! I woukd recommend this pillow
Date published: 2020-07-18
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