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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Faux Boxwood Planter Filler is rated 3.8 out of 5 by 92.
Rated 4 out of 5 by from Not a match I bought two of these at the same time to put into tall planters on each side of my door this winter. They are lovely, but I am so disappointed that they are not the same size. Identical planters, but one of these appears smaller than the other.
Date published: 2019-01-13
Rated 4 out of 5 by from Faux boxwood planter filler Nice quality, did have some bare spots. Not sure if I can get some filler replacements. But have received compliments.
Date published: 2018-04-19
Rated 4 out of 5 by from Realistic and Minimal maintenance I have the medium Rodin square zinc planters and opted for the large boxwood planter filler. The filler sits on top of the planter nicely and does not sag into the planter like the medium boxwood filler I initially purchased.
Date published: 2017-06-09
Rated 4 out of 5 by from Realistic Look Looks just like my real boxwoods that are further out in the yard. I purchased two of these for pots on my front porch. The only negative is that the "stakes" are not stakes at all but metal loops that you can put stakes (not included) through to hold the balls in place.
Date published: 2017-05-04
Rated 4 out of 5 by from OK I have these in 2 large planters on my front porch and they look great- particularly from far away. I'm not giving them a 5 star rating because both plants arrived with multiple bare patches in random spots-exposing the green mesh that is holding the plant together. Some bare spots were quite large. I had to tear "branches" out of the bottoms of the plants and stick them in the bare spots. Seemed odd that the bottoms of the plants both had more leaves than the tops.
Date published: 2017-04-30
Rated 3 out of 5 by from not that impressed for the price the faux boxwoods arrived with several pieces off the "ball". I was able to stick them back in but wonder if they will make it in the long run.
Date published: 2019-08-21
Rated 3 out of 5 by from Urn fillers I am disappointed. They have faded in a short amount of time. They no longer look like shiny alive green boxwood. I am concerned that after 3-4 months of Texas sun they will look like they are dying! I bought these to save money and time having to replace live plants frequently! They will not serve my purpose of being cost efficient or having to be replaced.
Date published: 2019-05-31
Rated 3 out of 5 by from Looks natural. Some branches were loose and needed to be reinserted. Once they were adjusted the ball looks natural and elegant.
Date published: 2018-05-17
Rated 3 out of 5 by from Great size I ordered the smaller boxwoods but they were not big enough. I love the larger size and they fit well in our planters. The ONLY issue I have is, they have already faded! I put them out two months ago. I'm not sure if I can spray paint them? But I am really bummed because they were so expensive!
Date published: 2018-05-13
Rated 3 out of 5 by from Overall pleased I purchased 2 of these for my front entrance. The first one I opened was beautiful and very full looking. When I opened the second it hasd numerous patchy areas with no greenery. I had to do some work on it to get it to look like the other. I really regret that I did not send it back and exchange it for another one.
Date published: 2018-03-22
Rated 3 out of 5 by from Beautiful but need to be inside I have had several Faux Boxwood Planter Fillers for almost a year. They arrived beautiful and in good shape. The leaves are plastic and they stick into a ball with plastic 'shark teeth' pins. The ones that have been outside, east sun, are losing their leaves and started disintegrating at 6 mouths. The ones on a covered patio with no sun are lasting longer but now showing stress. I recommend that the leaves be made of silk. The reason I say this is that I've seen silk flowers on graves last for a long time. I would love to repurchase but not at current price for the short life. For inside, they would be perfect and gorgeous. I've had friends argue that they were real plants.
Date published: 2018-02-09
Rated 3 out of 5 by from MOST DISAPPOINTING I received the two medium sized "faux preserved boxwoods" today and was so disappointed in the way they look. They look very much like the fake plastic that they are. I was expecting a live looking plant, this could not pass for this even at a distance.Customer service was really helpful-- I am taking them to UPS and returning them tomorrow. I bought these based on the reviews and feel really misled by what I had read about this item. I am so glad it was a Best of Ballard and I do not have to pay the expensive return shipping.
Date published: 2017-04-14
Rated 2 out of 5 by from Lovely upon arrival I purchased the greenery about 2 months ago but just put out in last couple of weeks. I cant believe it they have faded already. Especially with the price tag of close to $300.00
Date published: 2019-05-21
Rated 2 out of 5 by from Disappointed They were more artificial looking then previously similar purchases from other sites
Date published: 2019-05-13
Rated 2 out of 5 by from Not as good as picture These look good from a distance, but have lots of bare places. Foliage is not nearly as full as the pictures online. For that reason, very overpriced, in my opinion.
Date published: 2019-03-18
Rated 2 out of 5 by from Faux smelly Boxwoods I bought these last Christmas and couldn't wait to put them in the urns by our front door. At first, they looked great but I noticed a strong plastic smell when I approached the front porch. They have really faded and they are missing "branches" from either birds or squirrels taking them apart? I am disappointed in how they are holding up. They really smell and they are super faded so now they actually look like plastic. I bought the larger ones and they're not cheap but now they "look" cheap. Not sure what we'll do with them now but I feel like it was a waste of money.
Date published: 2018-10-14
Rated 2 out of 5 by from Fading fast I bought 2 of these in April. Put them outdoors in May in urns in a location that has about 1/2 day of sun, the rest shade. It is now early June and they are fading to a wintergreen color on the top. Disappointed. They looked great for about a month.......better keep them out of the sun.
Date published: 2018-06-11
Rated 2 out of 5 by from Not what I expected from Ballard These might be okay at a distance but if you are looking at them within three feet, they are sparse and very obviously plastic.
Date published: 2017-09-15
Rated 2 out of 5 by from Fades in Sun In just a few months this has faded to an unpleasant light green. It now looks much more fake than it did at first (although I don't understand how anyone would say it looks "real" even when new). I am surprised that with such a high cost that this is not a better quality product.
Date published: 2017-07-31
Rated 2 out of 5 by from Look real but pieces fall out. This boxwood filler looks good at first, but the individual pieces fall out so easily. It also has a four prong stand on bottom that limits what planter can be used.
Date published: 2017-06-18
Rated 1 out of 5 by from Disappointed Just went online to shop Ballard's sale and these faux boxwood planter fillers came up on sale. I purchased four of these fillers two years ago. When they arrived I was thrilled but immediately they began to fade. Today they are extremely faded and not at all attractive. Also, the stems on each piece of greenery that make up the ball are short causing pieces to fall out of the ball. Be sure to observe so that they are not blown away. I've lost several.
Date published: 2019-10-22
Rated 1 out of 5 by from Not impressed. We had 2 of the largest size on a covered porch in mild coastal California weather for 2 years. From the beginning, the plastic smell was really strong and the leaves seemed unusually brittle- like you could see and smell the plastic aging before your eyes. Because I loved the look of them on either side of my black front door, and because there were several favorable reviews, I decided to give them the benefit of the doubt. I've purchased several quality items from Ballard before, but these were terrible. They eventually faded horribly and disintegrated to the touch in a gigantic flaky plastic mess. I'm not sure if I got a really bad batch or what. Our porch faces north and gets absolutely no direct sunlight whatsoever, and is covered. I can't see any reason for outdoor safe greenery at this price point to fail so miserably in a totally mild climate, but it sure did. Sad that I'm out the money.
Date published: 2019-10-05
Rated 1 out of 5 by from Faux boxwood not worth the investment The product arrived beautifully but fades very quickly.. it wont be able to be utilized next year. Disappointed in the quality as compared to years ago.
Date published: 2019-09-12
Rated 1 out of 5 by from AWFUL These are awful --they were beautiful on arrival & then faded everyday ,more & more,'til they are now completely washed out, look cheap & totally fake.Forget about being outdoor worthy--wish I'd saved my money--they were NOT cheap but now look it--
Date published: 2019-07-19
Rated 1 out of 5 by from Terrible I need to exchange these they both have so many bald patches
Date published: 2019-07-08
Rated 1 out of 5 by from Waste. Of. Your. Money. Had high expectations based on the description and photos from the website. Total scam. Have not even had them for a full year and they are faded, cheap and unrealistic looking. And they have been protected under cover on our porch - in the Northwest! We live in Seattle where there is virtually no sun for the entire winter months and they still faded after less than a year. TOTAL RIPOFF!
Date published: 2019-05-30
Rated 1 out of 5 by from Disappointed ..... I purchased the Medium size last summer and used it the whole summer on my front porch. Looks pretty from far away, but up close it is poorly made and you could see thru where the faux pieces are attached and after using it for one summer, the color faded and the roundness has warped. Not worth the money. The wreath is from Balsam Hill....purchased same time as the filler and the wreath is just as new ...worth the money and gorgeous in person as well.
Date published: 2019-05-06
Rated 1 out of 5 by from Boxwood Review I ordered with high hopes that this greenery would be full and durable. However, I am very disappointed. They arrived not full, even after time spent fluffing them. They have been on my porch about 6 months and they have faded terribly. For the price, they are not worth the money.
Date published: 2019-02-03
Rated 1 out of 5 by from Very realistic-looking, but poor quality There are bald areas in places where the plastic leaves have presumably fallen out.
Date published: 2018-07-05
Rated 1 out of 5 by from Bald is Beautiful?? From a VERY FAR distance the boxwood filler is lovely...but up close and not turned just right, it's embarassing! Looks like it's from a low end craft store, certainly not worth over $100!!
Date published: 2018-06-05
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