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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Farrah Indoor/Outdoor Rug is rated 5.0 out of 5 by 8.
Rated 5 out of 5 by from Love these rugs!! I purchased 2 of these for our Master Bathroom. Love that they are so easy to clean and care for. The pattern and color are great!
Date published: 2016-05-03
Rated 5 out of 5 by from farrah indoor/outdoor rug i am very happy with the color,style and material of this rug.
Date published: 2013-08-12
Rated 5 out of 5 by from Fabulous I put this rug under the dining table on my deck and it completely changed the feeling of the space. I open the electric awning, scatter outdoor pillows around on my teak furniture and put a chaise in the corner. On warm evenings, we light a couple candles, put a tall lamp in the corner next to the chaise and voila - we've added another room to the house without the need of a contractor! It's super cozy! The best part is knowing that I can simply rinse the rug with a garden hose. Everyone who comes over LOVES it!
Date published: 2012-05-18
Rated 5 out of 5 by from Happy with this Purchase I bought this rug for my laundry room. It wasn't the texture that I imagined but then again I never owned an indoor/outdoor rug before. It is very soft under the feet and the feel is rubbery. The color is more brown than what is shown. The back is white with the pattern in brown, definately reversible. I love that it I can just hose it down. Looks great in the room!
Date published: 2012-05-02
Rated 5 out of 5 by from Two new rugs for my kitchen Great rug! I ordered two for my kitchen and they are perfect. Doesn't slip around and the ease of cleaning is a bonus in a house with a golden retriever who loves to be underfoot while cooking. Highly recommend!
Date published: 2012-04-23
Rated 5 out of 5 by from Great rug! This is listed as an outdoor rug, but I'm using it in my kitchen. It looks great! The material is plasticky but it doesn't appear so unless you get up close to it or touch it. I think this is really a plus for an area such as a kitchen, bathroom or mudroom because spills or mud wipe right off. I'm very pleased. The only thing is that it's very slippery so does require a rug pad. The color is more brown and less grey than what I was expecting, but still a grey-brown, very neutral.
Date published: 2012-01-20
Rated 5 out of 5 by from Love this rug! I love this rug, it's a beautiful color with a really interesting pattern. I have it in my kitchen so it doesn't matter that it isn't a super soft rug. If you're looking for a gorgeous in/out rug, this is it. Just not soft, not uncomfortable but I definitely wouldn't use in a space where my kids would be sitting on it. As an accent piece somewhere, yes. My dogs (3 big labs) eat in the kitchen and tend to make a bit of a mess so having a rug we can wash off in there is great.
Date published: 2012-01-04
Rated 5 out of 5 by from Great rugs I bought 2 of these for my kitchen/dining area. They are easy to cleand and look great.
Date published: 2011-06-07
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Product:RW166-Farrah Indoor\/Outdoor Rug