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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Evelyn Terra Cotta Bust Planter is rated 4.7 out of 5 by 102.
Rated 5 out of 5 by from Interesting and beautiful planter! I had been looking at this Planter for a long time but held off purchasing because i wan't sure where it would go in my house. Having said that, she goes in a number of places and I'm so happy I bought her! She is heavy, well made, and looks great with different plants in her. I have used both a Begonia as well as a Boston Fern. She makes me smile! Also, I prefer to keep her indoors.
Date published: 2018-07-05
Rated 5 out of 5 by from Evelyn is a must have!!! Been eying her for months but when she was on sale I had to get her!! She is simply beautiful and is made very well. If you are thinking about getting her .. Don't hesitate she is worth every penny !! I will not be putting her outside .. She is that precious . Great great buy!!!
Date published: 2017-08-26
Rated 5 out of 5 by from Exceptional product Even more fun than I thought it would be. It is not too big to put on a picnic table to admire as you fill up your plate but big enough to put in the garden and have it still be noticed. Very striking without a plant, but put a plant in it and people will not stop talking about it.
Date published: 2017-07-26
Rated 5 out of 5 by from Sophisticated lady, She is beautiful! Have put a fern in the planter and it's very attractive.
Date published: 2017-02-03
Rated 5 out of 5 by from worth the wait I ordered Evelyn months ago and had forgotten about it until she arrived. Ballard was very nice in telling me the order would be delayed, and it was no big deal. She is not my first head planter, but she is the nicest in quality. She will have to stay indoors, but that isn't a problem. I put a pair of glasses on her as well as a necklace. In her head I planted a button fern, a variegated ivy, and a hemigraphis. As to craftsmanship, she is lovely, heavy, and substantial. And she was packaged and shipped carefully. If you are looking for a whimsical conversation piece, Evelyn is it!
Date published: 2017-01-29
Rated 5 out of 5 by from Beautiful I am so thrilled with this unique piece. All my guests ask where I bought her. I highly recommend.
Date published: 2016-11-27
Rated 5 out of 5 by from Love Her This is my second Lady Planter! My husband knocked over my first one with his wheelchair and was so sorry. I immediately went to Ballard and found another - just a little different but ever so charming. It arrived well packed and in record time. It is definitely a conversation piece and she receives lots of compliments. Thank you!
Date published: 2016-07-14
Rated 5 out of 5 by from This is a must buy planter. Love it! I planted a ponytail Palm in my planter. Everyone loves this planter.
Date published: 2016-06-19
Rated 5 out of 5 by from Well made and very beautiful I adore her. She is the piece that pulls everything together. Very heavy and well made. I have her in my living room with my massive french clock and the candelabra that goes with it. I just can't let her go outdoors. I would recommend anyone to buy the head planter. You will fall in love with her. No buyers remorse here.
Date published: 2016-05-12
Rated 5 out of 5 by from Very cute I really love this bust. Classical, fun, filled with faux fern it looks lovely!
Date published: 2016-05-07
Rated 5 out of 5 by from Beautiful planter I received my order quickly, great shipping. I love this planter. She is heavy and will be beautiful in the garden. Would like to see more head/bust planters.
Date published: 2016-04-18
Rated 5 out of 5 by from Unique planter I have been eyeing this planter for years. I finally ordered it and am pleased. First, it is substantially heavy - so if I do put it outdoors, I am satisfied that it will not tip over or collapse in the wind. The bust does not have any patina initially - I'm torn between using it indoors and putting it outside. If I do decide to use it indoors, I may use some chalk paint and dark wax to give her more character. Either way, I agree with another reviewer who suggested that you put the plant in another pot into the planter. There is a very large drainage hole that goes through the planter. If you plant directly into the planter, you may have trouble removing the soil and plant in the neck/bust area and you will have more soil and water leakage. I am going to place a couple larger pieces of broken Terra Cotta on the bottom to slow the drainage. My only area of concern is that it was packed in huge pieces of styrofoam - I am hoping that other more environmentally sustainable methods of packing will be looked into for the future.
Date published: 2016-02-18
Rated 5 out of 5 by from Just lovely I was happy as soon as I opened the box! It was heavy, good quality and aesthetically pleasing. I can't wait to add a plant when the weather warms. It was a great addition to my patio.
Date published: 2015-12-29
Rated 4 out of 5 by from Fun & Functional Evelyn Grows Bust This bust planter is adorable, but it is a bit heavy.
Date published: 2021-03-28
Rated 4 out of 5 by from Color different I ordered this to replace an actual terra-cotta piece I previously ordered from Ballard. Love the design but wish it was terra-cotta in color as well
Date published: 2019-09-17
Rated 4 out of 5 by from Beautiful! Gorgeous!! This planter is nice and huge! I wasn't expecting it to be so big. Love this purchase.
Date published: 2019-07-31
Rated 4 out of 5 by from A eye catching planter I love these terra cotta planters! I purchased the rabbit one they had a couple of years ago. They are really pretty with a plant that drapes over or vines down over the planter. The best way I have found to do your plant is to find a pot that will fit in the opening of the planter and plant your flower or vine in the pot and place the pot in the planter. It makes it much easier to water and control your soil. The only reason I didn't give it 5 stars is because I haven't used it yet, but I can't wait till spring to decorate with it.
Date published: 2015-12-31
Rated 1 out of 5 by from Buyer Beware - Poor Quality Control My Evelyn Terra Cotta Bust Planter arrived with cracks, holes, slashes and large pockmarks. (See photos) I was especially saddened large by the marks on her right cheek and brow. Also, the mold marks are so apparent going down her neck and chest it looks like surgery scars. This is not faux distress, this is poor workmanship and even worse quality control.
Date published: 2021-02-25
Rated 1 out of 5 by from Crumbles after a few waterings This item started to crumble at the bottom and face after a few waterings
Date published: 2019-04-09
Rated 1 out of 5 by from Not an outdoor item I bought this last spring, within 6 months she was already cracked and is now in a million pieces out on my patio. Although it claims to be an outdoor item, it did not tolerate being outside. This is a lovely piece but highly recommend you keep it in doors. I think it would tolerate a tropical climate, but no cold or rain. It wont even last a year for you.
Date published: 2019-03-31
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Product:AO062-Evelyn Terra Cotta Bust Planter