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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Evelyn Terra Cotta Bust Planter is rated 4.8 out of 5 by 83.
Rated 5 out of 5 by from Classic beauty. Always great quality from Ballard. Love this planter. Fits in beautifully with my ferns in my shade garden.
Date published: 2020-05-24
Rated 5 out of 5 by from A Real Conversation Starter This planter gets so many compliments. She looks beautiful with a fern planted as “her hair”. Everyone that sees her wants to know where i got it.
Date published: 2020-05-20
Rated 5 out of 5 by from LOVE!!! Super Cute! Larger than I thought and so pretty! We put a vase and fresh flowers inside.
Date published: 2020-05-18
Rated 5 out of 5 by from "Charming Evelyn" Lovely "Evelyn" shares a special moment with her little sister "Fleur" ... enjoying afternoon tea and cookies. She is the most gracious hostess and would love to bring her sense of style and beauty to your home too! Well mannered "Evelyn" will be patiently waiting for your invitation ...
Date published: 2020-05-13
Rated 5 out of 5 by from Nice Quality This is a high quality planter with nice detailing. The terra cotta white wash is a bit uneven but adds to its charm. The planter is deep so you should plan on using a lot of potting soil and drainage rocks on the bottom, but you could also find a pot to fit into the planter. I used a maidenhair fern which makes Evelyn beautiful!
Date published: 2020-05-12
Rated 5 out of 5 by from Unique and Beautiful! Beautiful-better than than pictured! Great quality piece and well packaged.
Date published: 2020-05-11
Rated 5 out of 5 by from Enchanting "Evelyn" Am enjoying my new "roommate" Evelyn who graces an antique French entry table. She's classy and rather quiet most times ... but I love her smile and she's oh so sweet. Maybe Ballard's will create a "beau" for her in the future ...
Date published: 2020-05-02
Rated 5 out of 5 by from Lovely planter Plant opening size is just right, and the bust has an interesting expression.
Date published: 2020-04-12
Rated 5 out of 5 by from Lovely Lovely! My walking closet is awesome with this beautiful ornament.
Date published: 2020-03-17
Rated 5 out of 5 by from Love this! It’s large. It’s authentic looking. It’s beautiful. So many ways to use it.
Date published: 2020-03-05
Rated 5 out of 5 by from Evelyn head planter Unique indoor outdoor planter. Measured up to my expectations. It’s gift and I planted succulents as hair. Happy with the choice.
Date published: 2019-12-18
Rated 5 out of 5 by from Love it! Looks great. Just as expected - good price. Love it!
Date published: 2019-12-01
Rated 5 out of 5 by from Welcome Home, Evelyn. I've always wanted one of these planters, so took the opportunity when on sale. I'm very happy with the purchase. Not only does she now have a short hairdo, but hoping for swift growth, she's wearing a matching necklace (formerly a tieback).
Date published: 2019-10-07
Rated 5 out of 5 by from Great, substantial decor addition! Beautiful piece! It's substantial and looks great in our dining room... arrived wonderfully packaged and free of any damages or defects.
Date published: 2019-08-23
Rated 5 out of 5 by from Even prettier in person Gorgeous planter. Using it indoors. I especially love that the bust is not smooth and perfect looking.
Date published: 2019-08-16
Rated 5 out of 5 by from You Will Receive Lots of Compliments! Absolutely beautiful and a big statement piece! I’ve received so many compliments! She is so versatile and looks great in many settings. Do not hesitate because you will be happy with your purchase and you will have lots of fun decorating with her. It’s very pretty for indoors or out. Also, Ballard Designs has the best customer service!!!
Date published: 2019-07-23
Rated 5 out of 5 by from Love this design I can't wait to get her hair growing. She is so pretty.
Date published: 2019-07-16
Rated 5 out of 5 by from Lovely! I had looked at this for a while and then when it went on sale I bought it! Have it on my patio with a fox tail fern in it! It is a great planter, made well, and so lovely to look at!
Date published: 2019-05-18
Rated 5 out of 5 by from Very nice This is a very interesting piece , pretty to look at and one can use several different plants to make up her hair . I prefer using a succulent plant
Date published: 2019-04-29
Rated 5 out of 5 by from Beautiful lady! I’ve purchased several of these beautiful planters for clients, and they give both elegance & whimsy to a garden setting!
Date published: 2019-04-05
Rated 5 out of 5 by from Bright & Whimsical For My Front Porch! I placed Evelyn in a covered corner just outside my front door. I don’t have a potted plant yet but the space for a pot is nice and deep, I put a tall plastic tumbler with water inside and added some greenery for the time being. Always makes me smile when I see Evelyn watching what’s going on :-)
Date published: 2019-02-20
Rated 5 out of 5 by from What a statement! Much nicer in person. Beautiful to come in, see and say hello to.
Date published: 2018-12-29
Rated 5 out of 5 by from Love My Girl I bought this and was torn between using it inside or out. I decided to use it as a planter outside and so glad I did. She adds a lot to my deck!
Date published: 2018-07-24
Rated 5 out of 5 by from Interesting and beautiful planter! I had been looking at this Planter for a long time but held off purchasing because i wan't sure where it would go in my house. Having said that, she goes in a number of places and I'm so happy I bought her! She is heavy, well made, and looks great with different plants in her. I have used both a Begonia as well as a Boston Fern. She makes me smile! Also, I prefer to keep her indoors.
Date published: 2018-07-05
Rated 5 out of 5 by from Evelyn is a must have!!! Been eying her for months but when she was on sale I had to get her!! She is simply beautiful and is made very well. If you are thinking about getting her .. Don't hesitate she is worth every penny !! I will not be putting her outside .. She is that precious . Great great buy!!!
Date published: 2017-08-26
Rated 5 out of 5 by from Exceptional product Even more fun than I thought it would be. It is not too big to put on a picnic table to admire as you fill up your plate but big enough to put in the garden and have it still be noticed. Very striking without a plant, but put a plant in it and people will not stop talking about it.
Date published: 2017-07-26
Rated 5 out of 5 by from Sophisticated lady, She is beautiful! Have put a fern in the planter and it's very attractive.
Date published: 2017-02-03
Rated 5 out of 5 by from worth the wait I ordered Evelyn months ago and had forgotten about it until she arrived. Ballard was very nice in telling me the order would be delayed, and it was no big deal. She is not my first head planter, but she is the nicest in quality. She will have to stay indoors, but that isn't a problem. I put a pair of glasses on her as well as a necklace. In her head I planted a button fern, a variegated ivy, and a hemigraphis. As to craftsmanship, she is lovely, heavy, and substantial. And she was packaged and shipped carefully. If you are looking for a whimsical conversation piece, Evelyn is it!
Date published: 2017-01-29
Rated 5 out of 5 by from Beautiful I am so thrilled with this unique piece. All my guests ask where I bought her. I highly recommend.
Date published: 2016-11-27
Rated 5 out of 5 by from Love Her This is my second Lady Planter! My husband knocked over my first one with his wheelchair and was so sorry. I immediately went to Ballard and found another - just a little different but ever so charming. It arrived well packed and in record time. It is definitely a conversation piece and she receives lots of compliments. Thank you!
Date published: 2016-07-14
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Product:AO062-Evelyn Terra Cotta Bust Planter