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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Eton Upholstered Sofa is rated 4.3 out of 5 by 122.
Rated 5 out of 5 by from Great quality classic sofa. This is a beautiful Sofa and made of durable construction. Lovely color and just what I ordered. A bit slow on delivery but beautiful.
Date published: 2022-06-14
Rated 5 out of 5 by from Sofa fabric Love this sofa. Beautiful and soft fabric. Worth the wait!
Date published: 2022-04-04
Rated 5 out of 5 by from Perfect seating with versatile style! Exactly as ordered, solid feel, very comfortable seating--love the look!
Date published: 2022-04-04
Rated 5 out of 5 by from comfortable and stylish Love love love this sofa. I am fairly short and this couch is not particularly deep so for me it is very comfortable. Has stylish curves on the sides. Took FOREVER to get here but now that it is here it was worth waiting for.
Date published: 2022-02-20
Rated 5 out of 5 by from Sofa Ordering a sofa via the net can be risky and/or a disappointment. This sofa turned out to be just what I wanted, and I am very happy with it. The Sunbrella fabric was a smart choice because the fabric is a red and white stripe. It is a great looking sofa and makes the room sing.
Date published: 2021-12-29
Rated 5 out of 5 by from Christmas Couch I adore this sofa. It came 1-1/2 months earlier than I was expecting, before Christmas, which was awesome and it's incredible. It's comfortable and luxurious and the fabric (indigo blue stripe performance fabric) is perfect in my lakeside home. My granddaughter came in the day after delivery and said, "Mimi! Is this your Christmas Couch?" Indeed it is, my darling, indeed it is!!
Date published: 2021-12-24
Rated 5 out of 5 by from Great couch This is a great couch. We’ve had it for six months so far and it still looks brand new. Performance fabric is worth the hype with kids and pets. I’ve cleaned unspeakable things off it so easily with a moist microfiber cloth. Yay!
Date published: 2021-04-19
Rated 5 out of 5 by from Highly recommend this couch The fabric is amazing - so easy to clean and yet so pretty and comfy! The couch is well made, comfortable, and looks great!
Date published: 2021-04-14
Rated 5 out of 5 by from Elegant and Comfortable Very comfortable, well made and elegant. After we tried all the sofas in Ballard Designs and other stores, the Eaton Sofa was what we had chosen and we are very pleased.
Date published: 2021-03-04
Rated 5 out of 5 by from Eton Sofa Beautiful sofa. Very comfortable. It is a nice size without feeling bulky. Excellent customer service. Sofa arrived earlier than expected.
Date published: 2020-10-30
Rated 5 out of 5 by from Eton Sofa Well made; great value. I’m happy with my purchase!
Date published: 2020-06-30
Rated 5 out of 5 by from Eton Sofa Beautiful and functional. Very pleased with my purchase!
Date published: 2020-06-29
Rated 5 out of 5 by from Beautifully designed and supremely comfortable. Classic, traditional lines define this sofa. .
Date published: 2020-06-15
Rated 5 out of 5 by from Eton Sofa Beautifully designed and supremely comfortable. Classic, traditional lines define this sofa. .
Date published: 2020-05-29
Rated 5 out of 5 by from My Erin sofa is gorgeous and so comfortable. The upholstery pattern bring the outdoors inside. I love it. The sizing is perfect, not overpowering, but delicate and just right.
Date published: 2020-05-11
Rated 5 out of 5 by from Great Elton Sofa My Erin sofa is gorgeous and so comfortable. The upholstery pattern bring the outdoors inside. I love it. The sizing is perfect, not overpowering, but delicate and just right.
Date published: 2020-04-03
Rated 5 out of 5 by from Eton Sofa -French blue We haven’t really been able to use them yet as we went out of town right after they arrived. However they are beautiful and look great so hopefully they are as wonderful as they look.
Date published: 2020-02-14
Rated 5 out of 5 by from Beautiful Sofa! I am very pleased with the quality and beauty of this sofa! The seat cushions are firm and the the back pillows are very comfortable. I love the Koko Black fabric! I expect this sofa to hold up well.
Date published: 2019-11-21
Rated 5 out of 5 by from Eton sofa Love love love the classic lines of this sofa, not to mention comfort!
Date published: 2019-08-26
Rated 5 out of 5 by from Good Value I did a lot of comparison shopping before I settled on the Eton sofa and ordered it in a performance fabric during a 30% off sale. I couldn't be more satisfied with its looks, comfort and quality for the price. Within a week of delivery my dog barfed on it and cleanup was a snap. I am satisfied with this purchase.
Date published: 2019-07-31
Rated 5 out of 5 by from Great couch I bought this a month ago and it looks so nice in my living room.
Date published: 2019-05-27
Rated 5 out of 5 by from Living my new furniture I’m always satisfied with Ballard designs. For years I’ve purchased furniture and home designs. I’m always happy. They’re style and quality can’t be matched!
Date published: 2019-04-26
Rated 5 out of 5 by from Beautiful Sofa! I purchased the Eton sofa in the green velvet. It is absolutely gorgeous!
Date published: 2019-03-20
Rated 5 out of 5 by from Perfectly Plush Purchased two Eton sofas upholstered with Queens Velvet Sky fabric. The fabric looks more light blue than gray which was what I wanted. The sofas are very comfortable: not stiff or sloppy. The fabric is amazingly durable as beautiful and soft. My 3 cats do not claw at it like they do linen upholstery. Woke up one morning to dried muddy paw prints ALL over both sofas due to my cats getting into the basement. I was able to remove ALL the caked on mud simply by vacuuming the sofas!
Date published: 2019-03-07
Rated 5 out of 5 by from LOVE, LOVE, LOVE IT@ Purchased my Eaton Sofa in the Trax White Sunbrella fabric and it's perfect for my living room. Once my "Bridget Velvet" pillow arrives it will go in the center and be the design cherry on top of my yummy sofa pie!
Date published: 2019-03-01
Rated 5 out of 5 by from Beautiful! ❤️. Great fabric for the beach ( sunbrella)! Great style for my home.
Date published: 2018-11-09
Rated 5 out of 5 by from well made well crafted sofa I am very pleased with the purchase I made of 2 Eton Sofas. They are just beautifully crafted. Comfortable and easy to maintain. I chose a Sunbrella fabric which caused an extended wait but so worth it. I will never have to buy another sofa!
Date published: 2018-04-02
Rated 5 out of 5 by from Classic Comfy Sofa Purchased this sofa to replace a 20-year old Vintage Vogue which we obviously loved to death. Also considered the Baldwin which is lovely but a little deep for our space. I love the Eton and so happy I went with this one. Classic shape and very comfortable for both sitting and lounging. I chose Trilby Basketweave in Natural and am happy with the fabric - neutral with a little texture. A winner!
Date published: 2017-01-20
Rated 5 out of 5 by from Very happy with this sofa! Excellent seating capacity for its slender lines. This sofa is only 2" longer than the one it replaced yet it has an extra 8" in seat length. Perfect for a small space without having to settle for a love seat. Some reviews were negative about the firmness of the cushions but I prefer that. I do not like sinking into a soft sofa, makes getting back up too difficult! My fabric is Coco Tweed Camel, a nice neutral without being too boring.
Date published: 2017-01-19
Rated 5 out of 5 by from Love this sofa! This sofa is made so well. The basketweave fabric has texture but is still very comfortable. The delivery was easy and the couch is a perfect piece if you are looking for a stylish sofa that is comfortable and durable enough for everyday use.
Date published: 2016-12-08
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:US136-Eton Upholstered Sofa