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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Eton Upholstered Club Chair is rated 4.1 out of 5 by 34.
Rated 5 out of 5 by from Pleased as punch. Bought this as well as an identical Eton Upholstered Club Chair with Ottoman. The two chairs and ottoman are perfect in my living room. SO pleased.
Date published: 2021-07-03
Rated 5 out of 5 by from Perfect comfy chair Beautiful, classic styling and very comfortable. Would highly recommend.
Date published: 2021-05-08
Rated 5 out of 5 by from My favorite chair! This is my second Eton chair with “document” upholstery. The first one was 12 years old and I loved it so much, I had another one made !!
Date published: 2020-03-02
Rated 5 out of 5 by from Stunning piece for newly redone living room The chair is gorgeous and extremely comfortable (even my little dog has adopted it as her throne). I selected a grey and off white zebra print Sunbrella fabric, "Zadie Silver", to go with my new grey color scheme. Originally, I saw this chair in another fabric in the store. After thorough research no other chair design could compare. I am very pleased with my purchase. It is a real statement piece.
Date published: 2019-08-23
Rated 5 out of 5 by from Perfect addition to our living room I love these chairs. The custom fabric made them a unique addition to our home.
Date published: 2019-04-08
Rated 5 out of 5 by from Excellent quality and perfect size This was my first experience ordering custom chairs online without the benefit of ever sitting in a sample chair! I was nervous to say the least. I ordered matching chairs in coco tweed and am so pleased with the products. The chairs are very comfortable and the perfect size. The cushions are firm but not uncomfortably firm-- perfect for chairs in the family room. I like the depth of the chairs as well--we are very average sized people and some chairs are just too big/deep. That being said even my very tall son in law likes the size/depth of the chairs. The quality of the workmanship was excellent and the actual fabric was a match to the sample. Great purchase!!
Date published: 2017-09-01
Rated 5 out of 5 by from Perfect slightly smaller chair We purchased 2 Eton Club chairs for our remodeled sunroom. We needed a slightly smaller chair, but didn't want to sacrifice comfort. I'm 6' and my wife is 5'3", and we're both comfortable for a fair amount of time. Workmanship is top notch, and delivery was smooth. Really worth the wait.
Date published: 2016-11-20
Rated 5 out of 5 by from Love My New Chair Buying a chair on line is risky as there is no way to know the comfort. This chair is really comfortable and is just what I wanted. I recommend this chair!
Date published: 2015-05-08
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UC128-Eton Upholstered Club Chair