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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
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Eton Upholstered Sofa is rated
4.4 out of
5 by
102.
Rated 5 out of
5 by
AKWA from
Highly recommend this couchThe fabric is amazing - so easy to clean and yet so pretty and comfy! The couch is well made, comfortable, and looks great!
Date published: 2021-04-14
Rated 5 out of
5 by
Allan and Grace from
Elegant and ComfortableVery comfortable, well made and elegant. After we tried all the sofas in Ballard Designs and other stores, the Eaton Sofa was what we had chosen and we are very pleased.
Date published: 2021-03-04
Rated 5 out of
5 by
Alafferty from
Eton SofaBeautiful sofa. Very comfortable. It is a nice size without feeling bulky. Excellent customer service. Sofa arrived earlier than expected.
Date published: 2020-10-30
Rated 5 out of
5 by
Amyinholland from
Eton SofaWell made; great value. I’m happy with my purchase!
Date published: 2020-06-30
Rated 5 out of
5 by
Amyinholland from
Eton SofaBeautiful and functional. Very pleased with my purchase!
Date published: 2020-06-29
Rated 5 out of
5 by
Ronsard1 from
Beautifully designed and supremely comfortable. Classic, traditional lines define this sofa. .
Date published: 2020-06-15
Rated 5 out of
5 by
Ronsard1 from
Eton SofaBeautifully designed and supremely comfortable. Classic, traditional lines define this sofa. .
Date published: 2020-05-29
Rated 5 out of
5 by
Mary Ball from
My Erin sofa is gorgeous and so comfortable. The upholstery pattern bring the outdoors inside. I love it. The sizing is perfect, not overpowering, but delicate and just right.
Date published: 2020-05-11
Rated 5 out of
5 by
Mary Ball from
Great Elton SofaMy Erin sofa is gorgeous and so comfortable. The upholstery pattern bring the outdoors inside. I love it. The sizing is perfect, not overpowering, but delicate and just right.
Date published: 2020-04-03
Rated 5 out of
5 by
Heidi Prince from
Eton Sofa -French blueWe haven’t really been able to use them yet as we went out of town right after they arrived. However they are beautiful and look great so hopefully they are as wonderful as they look.
Date published: 2020-02-14
Rated 5 out of
5 by
Nan74 from
Beautiful Sofa!I am very pleased with the quality and beauty of this sofa! The seat cushions are firm and the the back pillows are very comfortable. I love the Koko Black fabric! I expect this sofa to hold up well.
Date published: 2019-11-21
Rated 5 out of
5 by
Melissa Strauss Interiors from
Eton sofaLove love love the classic lines of this sofa, not to mention comfort!
Date published: 2019-08-26
Rated 5 out of
5 by
Diana C from
Good ValueI did a lot of comparison shopping before I settled on the Eton sofa and ordered it in a performance fabric during a 30% off sale. I couldn't be more satisfied with its looks, comfort and quality for the price. Within a week of delivery my dog barfed on it and cleanup was a snap. I am satisfied with this purchase.
Date published: 2019-07-31
Rated 5 out of
5 by
Katie 0 from
Great couchI bought this a month ago and it looks so nice in my living room.
Date published: 2019-05-27
Rated 5 out of
5 by
Anonymous from
Living my new furnitureI’m always satisfied with Ballard designs. For years I’ve purchased furniture and home designs. I’m always happy. They’re style and quality can’t be matched!
Date published: 2019-04-26
Rated 5 out of
5 by
kq1952 from
Beautiful Sofa!I purchased the Eton sofa in the green velvet. It is absolutely gorgeous!
Date published: 2019-03-20
Rated 5 out of
5 by
Catmomof3 from
Perfectly PlushPurchased two Eton sofas upholstered with Queens Velvet Sky fabric. The fabric looks more light blue than gray which was what I wanted. The sofas are very comfortable: not stiff or sloppy. The fabric is amazingly durable as beautiful and soft. My 3 cats do not claw at it like they do linen upholstery. Woke up one morning to dried muddy paw prints ALL over both sofas due to my cats getting into the basement. I was able to remove ALL the caked on mud simply by vacuuming the sofas!
Date published: 2019-03-07
Rated 5 out of
5 by
TanyaT from
LOVE, LOVE, LOVE IT@Purchased my Eaton Sofa in the Trax White Sunbrella fabric and it's perfect for my living room. Once my "Bridget Velvet" pillow arrives it will go in the center and be the design cherry on top of my yummy sofa pie!
Date published: 2019-03-01
Rated 5 out of
5 by
DaleT from
Beautiful!❤️. Great fabric for the beach ( sunbrella)! Great style for my home.
Date published: 2018-11-09
Rated 5 out of
5 by
kellen from
well made well crafted sofaI am very pleased with the purchase I made of 2 Eton Sofas. They are just beautifully crafted. Comfortable and easy to maintain. I chose a Sunbrella fabric which caused an extended wait but so worth it. I will never have to buy another sofa!
Date published: 2018-04-02
Rated 5 out of
5 by
Ruby1993 from
Classic Comfy SofaPurchased this sofa to replace a 20-year old Vintage Vogue which we obviously loved to death. Also considered the Baldwin which is lovely but a little deep for our space. I love the Eton and so happy I went with this one. Classic shape and very comfortable for both sitting and lounging. I chose Trilby Basketweave in Natural and am happy with the fabric - neutral with a little texture. A winner!
Date published: 2017-01-20
Rated 5 out of
5 by
TheDeb from
Very happy with this sofa!Excellent seating capacity for its slender lines. This sofa is only 2" longer than the one it replaced yet it has an extra 8" in seat length. Perfect for a small space without having to settle for a love seat. Some reviews were negative about the firmness of the cushions but I prefer that. I do not like sinking into a soft sofa, makes getting back up too difficult! My fabric is Coco Tweed Camel, a nice neutral without being too boring.
Date published: 2017-01-19
Rated 5 out of
5 by
CaitlinBe from
Love this sofa!This sofa is made so well. The basketweave fabric has texture but is still very comfortable. The delivery was easy and the couch is a perfect piece if you are looking for a stylish sofa that is comfortable and durable enough for everyday use.
Date published: 2016-12-08
Rated 5 out of
5 by
kbeenjammin from
Very happy!My Eton Sofa in oatmeal Danish linen is beautifully constructed and very comfortable. I love the pleats on the end cushions and arms. The cushions are firmly filled and I think the will fill stay plump. I spilled red wine on a cushion, and I was horrified. I removed the slipcover and treated it with laundry stain remover (rinsed and repeated a few times) and the stain came out completely! Like new, again! I love that this fabric can be washed in a machine.
Date published: 2016-12-02
Rated 5 out of
5 by
Audrey1 from
Elon Sofa and Club ChairOrdered the sofa and club chair in the Trilby Basketweave Natural; walnut finish. Beautiful fabric, well made. Delivered with dark scoff mark on the side of sofa which after considerable work was able to remove. The Elon club chair not so much. It had dark hand prints in several places and decided I was not going to attempt cleaning. Called customer service; new chair ordered and soiled one picked up after 2 weeks. Delivery men said marks were there when they unpacked and I believe them. Hard to believe that folks handling furniture would have dirty hands. Expensive to fix for Ballard but am happy with product and customer service but not that I now have to wait til January for my chair.
Date published: 2016-10-21
Rated 5 out of
5 by
Njmc from
Beautifully upholsteredI had my Eton sofa upholstered in a herringbone navy. Well worth the wait! I am very pleased with the quality and the style. It is also very comfortable.
Date published: 2016-04-18
Rated 5 out of
5 by
numbersrock from
Perfect stylish sofa for an open living roomI purchased this Eton sofa in the White Sunbrella. I know white is a difficult color to keep clean, however it's in Sunbrella. I vacuum it atleast once a week keeping it clean. There's been a couple spills and no issue wiping them up with a wet white soft wash cloth. It's the perfect couch if you love to redecorate often like I do. Everything goes with it! Love the firmness of cushions, and the cushion covers can be removed and laundered easily. LOVE LOVE LOVE
Date published: 2015-11-16
Rated 5 out of
5 by
joesy from
Love it so farOrdered it in Trilby Basketweave Natural so a very basic color to be sure, but a pretty one. Fabric on the sofa is actually softer than the small swatch I pre-ordered so I was happy about that. And it feels like it is going to wear well. Upholstery job is quite nice. This is my second piece of Eton - I have the chaise as well. And I'm still really pleased with that purchase. I think the sofa is comfortable as well as nice looking. The back cushions are firm-ish, but I like that (and it means I don't have to redo every cushion every single time someone sits on it.)
I'm very pleased.
Date published: 2015-02-12
Rated 5 out of
5 by
Maudipearl from
Just what I orderedI ordered this sofa because it was not too deep. I wanted a firm sofa too. Ordered it in purple velvet and it is just what I wanted. However the back cushions could/should have been filled fully to the all the corners.
Date published: 2014-12-22
Rated 5 out of
5 by
mymshope from
One happy customerWe ordered the Eton couch and two Eton club chairs, all three pieces we had upholstered in different but coordinating colors. All worked very well together and we are thrilled that we were able to accomplished all this on-line with sight unseen furniture.
I cannot speak highly enough of the quality, comfort and overall positive experience with Ballard Designs.
