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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Eton Upholstered Club Chair is rated 4.1 out of 5 by 34.
Rated 5 out of 5 by from Comfortable and beautifully crafted I was so impressed with the construction and matching of the material pattern. The two chair look like clones of each other. Perfectly done!!!
Date published: 2014-11-16
Rated 5 out of 5 by from Love my Eton Chairs! Just received my Eton chairs (ordered a pair). We are really happy with them. Super comfortable, the cushions very soft but not so you'd sink deep into them (which I find annoying!). The upholstery job is top notch, and I used to work in a custom fabric/upholstery shop. The Trilby basket weave fabric (I ordered in Natural) is beautiful and exactly what I was expecting. The chairs themselves are very sturdy and balanced, and seem very well made. They are not huge club chairs, but my 6' tall husband can sit all the way back without his knees jutting up, and I can easily curl up in them to read! But they are the perfect size for my living room -- they have a large presence, but don't take up a ton of space. Ballard said the chairs would take 8 weeks to arrive from the time I ordered, and they were spot on. Shipping was efficient, shippers handled them very gently, unpacked them, set them up and took the trash away. All in all, a great first experience ordering furniture from Ballard, and at a great price.
Date published: 2014-05-14
Rated 5 out of 5 by from love the chair! The chair is perfect. I also ordered a second chair & ottoman! The fabric I chose looked exactly like the picture. I couldn't been more pleased!
Date published: 2014-02-17
Rated 5 out of 5 by from Eton Chair I am very happy with my selection of the Eton Club chair. The ordering and shipment was very professional. As a fiber artist I like your broad selection of upholstery fabric and particularly love my Ikat design selection.
Date published: 2012-10-25
Rated 4 out of 5 by from Very well made! I just received my chair and it's amazingly comfortable and so well made! The only thing I have bad to say about this chair is that it should be wider. It fits sort of like an airplane seat, no room to move in it. Otherwise the fabric, upholstery and finish is well done.
Date published: 2013-09-05
Rated 4 out of 5 by from Nice Chair Beautiful chair. Very soft back but seat cushion is a little too firm. Beware that this chair takes a very long time to arrive--ordered in April received in July. I also bought extra material to make pillows. It really helps tie the room together.
Date published: 2013-07-25
Rated 4 out of 5 by from Comfortable I love my Eton Club Chairs. I ordered them in the beige zebra pattern which is a thicker material. They would probably be more comfortable in a softer material but they are very cushy and cozy. I bought the Eton Sofas as well and the room looks contemporary yet sofisticated and inviting. I would recommend this product.
Date published: 2013-02-22
Rated 3 out of 5 by from Very comfortable The price was too high for the quality . The legs on chairs are crooked.
Date published: 2019-07-13
Rated 3 out of 5 by from OK Chair - Just OK Postives: Very pretty and seems to be a good quality chair. Definitely a great value for the money. Negative: The chair is somewhat stiff and not very roomy or comfortable. My biggest complaint and the reason I'm only giving this three stars is that the fabric is about 2 shades lighter than the cooresponding fabric swatch. I spent months ordering different fabric swatches and painstakingly making my decision. I am really disappointed. It completely throws off the look I was trying to acheive. Overall, I give it a C.
Date published: 2013-10-08
Rated 2 out of 5 by from Not as expected. Seat cushion is much too firm and is uncomfortable. Cushion was not sewn to fully fill the seating area (it's sewn on a slant, leaving a gap between the seat cushion and back cushion of chair); the back cushion sits in a "crack" and needs to be constantly pulled up and forward to be comfortable. There is no comfortable back support because of this. Also, fabric color "Drift" is much lighter than expected and feels more coarse, not smooth. Was told color would be as what is pictured in catalog; should have ordered "Bark" to get what I needed.
Date published: 2013-11-22
Rated 2 out of 5 by from Disappointed I was so looking forward to my new chairs but disappointed when they FINALLY arrived. The color (Butter) was much, much lighter than pictured ~ almost white. I had to make an additional purchase of slip covers to protect them. The slip covers come in "one size fits all" and are not condusive to this style of chair. The cushion on one of the chairs collapses when you sit and does not bounce back. For the amount I paid, I was truly disappointed.
Date published: 2013-07-31
Rated 1 out of 5 by from Terrible Upholstery Pros: style of chair; very comfortable Cons: damaged legs; TERRIBLE upholstery; poor quality material
Date published: 2016-10-20
Rated 1 out of 5 by from Seat height not as specified! I chose to buy this chair not only because it was attractive but also because it was the only one that I could find that had a 21 1/2 inch seat height. This is important to me because I despise sinking way down and then struggling to get up out of furniture. My chair arrived today. It looks lovely. But the seat height is 17 1/4 inches not 21 1/2. That is more than 4 inches difference. Now I have to buy risers for this debacle which will make it look ugly. I had planned to purchase two of the Brook recliners and was only waiting for this one chair to arrive to ensure that it met my qualifications. I'm sure glad I waited! Trust me I will never again trust what Ballard Designs says on their website with regard to specifications. If I could, I probably would let them come pick this Sucker up and go shopping elsewhere.
Date published: 2016-10-15
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UC128-Eton Upholstered Club Chair