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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
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Eton Upholstered Club Chair is rated
4.0 out of
5 by
84.
Rated 5 out of
5 by
Kym and Tim from
Custom chairWe love our new chair. We were able to work with Suzanne who is amazing to decorate our room.
Date published: 2023-04-04
Rated 5 out of
5 by
Mrs Mertz from
Beautiful and ComfortableWe love this chair! It is comfortable and so beautiful. Feels like a wonderful treasure added to my home.
Date published: 2023-03-17
Rated 5 out of
5 by
Peggy Jo from
Eton chairBeautiful chair and very comfortable. Highly recommend it.
Date published: 2023-02-15
Rated 5 out of
5 by
Deborah S from
Love everything!Purchased two club chairs to go with the Eton sofa and am delighted with everything from my online purchase without actually seeing or setting on sofa or chairs, customer service, delivery, follow up,and minor repairs. Highly recommend Ballard's and the Eton line.
Date published: 2022-07-06
Rated 5 out of
5 by
Ninacd from
Perfect chairs.These chairs are the perfect size for our small family room and the custom fabric looks amazing! They are comfortable and look much more expensive.
Date published: 2022-04-27
Rated 5 out of
5 by
Kathy MB from
Beautiful and ComfortableSo well-made, exactly what I expected, and only wish it hadn't taken so friggin' long.
Date published: 2022-04-14
Rated 5 out of
5 by
Kayla H from
Amazing Chairs!I ordered two of these chairs and they’re absolutely amazing. They’re so comfortable and don’t take up too much room. Highly recommend!
Date published: 2022-04-04
Rated 5 out of
5 by
Florida Nonna from
Sewing Room ChairThis chair has been a wonderful addition to my sewing room. I found the seat length is perfect for me and the cushion provides excellent support.
Date published: 2022-03-05
Rated 5 out of
5 by
Sushil from
Elton club chairGot 2 of them for our living room recently. Good quality. Quite comfortable to sit for long time.
Date published: 2022-03-02
Rated 5 out of
5 by
Darcy L from
Great chairComfortable and well-made chair that exceeded our expectations.
Date published: 2021-11-27
Rated 5 out of
5 by
Rebecca de S from
Pleased as punch.Bought this as well as an identical Eton Upholstered Club Chair with Ottoman. The two chairs and ottoman are perfect in my living room. SO pleased.
Date published: 2021-07-03
Rated 5 out of
5 by
Mieka from
Perfect comfy chairBeautiful, classic styling and very comfortable. Would highly recommend.
Date published: 2021-05-08
Rated 5 out of
5 by
Glendaa from
My favorite chair!This is my second Eton chair with “document” upholstery. The first one was 12 years old and I loved it so much, I had another one made !!
Date published: 2020-03-02
Rated 5 out of
5 by
Loyal Ballard design Shop from
Stunning piece for newly redone living roomThe chair is gorgeous and extremely comfortable (even my little dog has adopted it as her throne). I selected a grey and off white zebra print Sunbrella fabric, "Zadie Silver", to go with my new grey color scheme. Originally, I saw this chair in another fabric in the store. After thorough research no other chair design could compare. I am very pleased with my purchase. It is a real statement piece.
Date published: 2019-08-23
Rated 5 out of
5 by
Katy J from
Perfect addition to our living roomI love these chairs. The custom fabric made them a unique addition to our home.
Date published: 2019-04-08
Rated 5 out of
5 by
Furniturediva from
Excellent quality and perfect sizeThis was my first experience ordering custom chairs online without the benefit of ever sitting in a sample chair! I was nervous to say the least. I ordered matching chairs in coco tweed and am so pleased with the products. The chairs are very comfortable and the perfect size. The cushions are firm but not uncomfortably firm-- perfect for chairs in the family room. I like the depth of the chairs as well--we are very average sized people and some chairs are just too big/deep. That being said even my very tall son in law likes the size/depth of the chairs. The quality of the workmanship was excellent and the actual fabric was a match to the sample. Great purchase!!
Date published: 2017-09-01
Rated 5 out of
5 by
dkarstaedt from
Perfect slightly smaller chairWe purchased 2 Eton Club chairs for our remodeled sunroom. We needed a slightly smaller chair, but didn't want to sacrifice comfort. I'm 6' and my wife is 5'3", and we're both comfortable for a fair amount of time.
Workmanship is top notch, and delivery was smooth.
Really worth the wait.
Date published: 2016-11-20
Rated 5 out of
5 by
Delcalvo from
Love My New ChairBuying a chair on line is risky as there is no way to know the comfort. This chair is really comfortable and is just what I wanted. I recommend this chair!
Date published: 2015-05-08
Rated 5 out of
5 by
newlr from
Comfortable and beautifully craftedI was so impressed with the construction and matching of the material pattern. The two chair look like clones of each other. Perfectly done!!!
Date published: 2014-11-16
Rated 5 out of
5 by
DCDeborah from
Love my Eton Chairs!Just received my Eton chairs (ordered a pair). We are really happy with them. Super comfortable, the cushions very soft but not so you'd sink deep into them (which I find annoying!). The upholstery job is top notch, and I used to work in a custom fabric/upholstery shop. The Trilby basket weave fabric (I ordered in Natural) is beautiful and exactly what I was expecting. The chairs themselves are very sturdy and balanced, and seem very well made. They are not huge club chairs, but my 6' tall husband can sit all the way back without his knees jutting up, and I can easily curl up in them to read! But they are the perfect size for my living room -- they have a large presence, but don't take up a ton of space. Ballard said the chairs would take 8 weeks to arrive from the time I ordered, and they were spot on. Shipping was efficient, shippers handled them very gently, unpacked them, set them up and took the trash away. All in all, a great first experience ordering furniture from Ballard, and at a great price.
Date published: 2014-05-14
Rated 5 out of
5 by
jagt from
love the chair!The chair is perfect. I also ordered a second chair & ottoman! The fabric I chose looked exactly like the picture. I couldn't been more pleased!
Date published: 2014-02-17
Rated 5 out of
5 by
Ricki from
Eton ChairI am very happy with my selection of the Eton Club chair. The ordering and shipment was very professional. As a fiber artist I like your broad selection of upholstery fabric and particularly love my Ikat design selection.
Date published: 2012-10-25
Rated 4 out of
5 by
Klko from
Sitting room beautiesI ordered a pair of these chairs and they are so beautiful and comfortable. The only reason for 4 stars is a slight flaw in the stitching on the seat cushion of one of the chairs-unfortunately it’s on the front side so it’s noticeable.
Date published: 2023-08-06
Rated 4 out of
5 by
Dylansmom from
Very well made!I just received my chair and it's amazingly comfortable and so well made! The only thing I have bad to say about this chair is that it should be wider. It fits sort of like an airplane seat, no room to move in it. Otherwise the fabric, upholstery and finish is well done.
Date published: 2013-09-05
Rated 4 out of
5 by
LovingMomof2 from
Nice ChairBeautiful chair. Very soft back but seat cushion is a little too firm. Beware that this chair takes a very long time to arrive--ordered in April received in July.
I also bought extra material to make pillows. It really helps tie the room together.
Date published: 2013-07-25
Rated 4 out of
5 by
KathleenM from
ComfortableI love my Eton Club Chairs. I ordered them in the beige zebra pattern which is a thicker material. They would probably be more comfortable in a softer material but they are very cushy and cozy.
I bought the Eton Sofas as well and the room looks contemporary yet sofisticated and inviting.
I would recommend this product.
Date published: 2013-02-22
Rated 3 out of
5 by
Christine T from
SmallThe chair is smaller than I thought it would be. Not super comfortable to sit in either. I do like the color of the fabric
Date published: 2022-07-25
Rated 3 out of
5 by
Gizzy from
Very comfortableThe price was too high for the quality . The legs on chairs are crooked.
Date published: 2019-07-13
Rated 3 out of
5 by
jannygirl from
OK Chair - Just OKPostives: Very pretty and seems to be a good quality chair. Definitely a great value for the money.
Negative: The chair is somewhat stiff and not very roomy or comfortable. My biggest complaint and the reason I'm only giving this three stars is that the fabric is about 2 shades lighter than the cooresponding fabric swatch. I spent months ordering different fabric swatches and painstakingly making my decision. I am really disappointed. It completely throws off the look I was trying to acheive.
Overall, I give it a C.
Date published: 2013-10-08
Rated 2 out of
5 by
Jo M from
Chair coming apartWe just received our new chairs last year and on one chair, the fabric is pulling away. Please contact me.
