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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Emelia Vase Collection is rated 4.8 out of 5 by 74.
Rated 5 out of 5 by from Emelia vases The vases are exquisite! I'm very pleased with the color and size. Exactly what I was looking for.
Date published: 2020-10-25
Rated 5 out of 5 by from Emelia vase collection I chose the large vase for my fireplace. It’s beautiful. I love the old rustic look. Great workmanship quality. Definitely would recommend this item.
Date published: 2020-10-25
Rated 5 out of 5 by from Emelia vase collection I chose the large vase for my fireplace. It’s beautiful. I love the old rustic look. Great workmanship quality. Definitely would recommend this item.
Date published: 2020-10-25
Rated 5 out of 5 by from Beautiful vase Beautiful vase. Perfect colors of white/gray/brown. Definitely recommend.
Date published: 2020-07-30
Rated 5 out of 5 by from Emelia vase collection I bought the medium and small vases and they are both beautiful and complement my room nicely.
Date published: 2020-07-07
Rated 5 out of 5 by from Great collection! I purchased the large and small vase. They are beautiful! Once I’m done redecorating my living room I will add photos!
Date published: 2020-06-09
Rated 5 out of 5 by from Beautiful!! The vases were larger than I realized. Guess I didn’t check the dimensions; however, they will sit perfectly on top of my buffet. They are beautiful!
Date published: 2020-05-14
Rated 5 out of 5 by from Beautiful These vases are gorgeous and the colors compliment the room perfectly.
Date published: 2020-03-11
Rated 5 out of 5 by from Great quality The vase really adds to my French decor. It's heavy and looks just like the picture.
Date published: 2020-02-21
Rated 5 out of 5 by from Stunning! I ordered the medium and the large pots and love them! They are lightweight but don't look it at all. They have an old world look and feel we love. Don't hesitate to buy these if you are looking for a french country vibe like we were. Mine are on the hearth of fireplace, haven't tried to use outside.
Date published: 2020-01-20
Rated 5 out of 5 by from Nice, large statement pottery pieces Very large pottery pieces, which was what I needed to place on top of large media cabinet. My room has high ceilings, so the scale is great, mixed with some baskets. Also look good on hearth and floor as well. I agree with previous reviews that they are not quite as white as indicated....more cream, which worked for me, but might not for other folks. Overall, happy with purchase. I did wait to get them on sale though.
Date published: 2019-09-29
Rated 5 out of 5 by from Lovely set together or separated Initially ordered the smallest urn but then added the remainder of the set. Lovely addition to new living room furniture
Date published: 2019-08-11
Rated 5 out of 5 by from Pay attention to the size Mistakenly thought these could go on the mantel, but they’re too big so they’re on the hearth instead. I love the color, texture and weight.
Date published: 2019-08-07
Rated 5 out of 5 by from Beautiful vases Very sturdy vases that look nice on my credenza. Arrived quickly and packaged well.
Date published: 2019-07-22
Rated 5 out of 5 by from More beautiful in person Love this addition to my China cabinet in my dining room. Great quality.
Date published: 2019-07-14
Rated 5 out of 5 by from Larger than I imagined I bought these during the Thanksgiving sale. I got them as decorative pieces near the entryway. I bough all three and they were much larger than I imagined. The color is not as white like the photos but more of a tan or beige and the brown parts are more of a grey. I'm still happy with the purchase. Since they all don't fit in the entryway I've scattered them throughout the house to tie things together.
Date published: 2019-02-22
Rated 3 out of 5 by from Just OK. Ok, nothing special. A little more yellowish than pictured.
Date published: 2019-12-31
Rated 2 out of 5 by from Color not as pictured These look very white in the website photos but are really more tan with also come off as overly faux in real life. Disappointed in the purchase. I will see what I can do with them but they won’t work as I hoped.
Date published: 2021-09-30
Rated 2 out of 5 by from Misleading photo I recently bought the large vase. In the photo online, the vase looked mostly white which was exactly what I was looking for. When I received it, the color had a very yellow tinge to it.
Date published: 2019-06-25
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