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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Eldridge Rectangular Chandelier is rated 4.5 out of 5 by 47.
Rated 5 out of 5 by from awesome look with mission dining room furniture The structure is perfect with a large retangular mission table. Add the Marchesa Ikat rug from Ballard's, and you have a hit. As mentioned by others, the install isn't easy. However, my hubby and I didn't receive the instructions, but were able to install it in 3 hrs. If you've installed fixtures before, you won't have a problem with installing it with a husband and wife team.
Date published: 2015-03-11
Rated 5 out of 5 by from AMAZING. Ive loved this fixture for years when looking at the ballard catalog. We just moved into a new house and i thought it would work perfect. Its is GORGEOUS! Ballard recommends you have an electrician install it in the paperwork, however my husband and I thought we could tackle it. Once unboxed we realized we didn't want to screw this up, so we hired someone and even them it took close to two hours to get it up. Worth every penny! We also used the edison bulbs that Ballard sells, and the end look is amazing! Shipping was faster than expected!
Date published: 2015-01-30
Rated 5 out of 5 by from Beautiful and visually stunning I had first seen this chandelier over a year ago on one of the blogs I frequent and immediately fell in love, and then continually saw it again on other blogs and fell even more. We finally were ready to make a decision when our electrician recently came to finish work and install new lighting in our dining room. I kept looking for something else similar or that I might like better, the only thing holding me back from buying this was the price, which was a bit out of our budget, but always kept coming back to this one. I was very fortunate, after continually checking on the website to see if there were any sales leading up to our 'must buy now or electrician will have no lighting to install' date, and bought this at an extremely discounted price before Christmas. To say I am in love with it is an understatement. It looks beautiful over our long dining room table, and its simple yet stunning see through design and simple lines does not obstruct the view into kitchen or living room areas. I LOVE it! Best lighting purchase I ever made. So happy I bought what I had wanted from the very beginning, and didn't settle for something else that may have been cheaper, but that I didn't love.
Date published: 2015-01-07
Rated 5 out of 5 by from Large and Simple Lighting This fixture is great quality and very heavy. I've been wanting to purchase it for awhile. The edison bulbs don't offer quite as bright light as traditional bulbs, but still beautiful and interesting. It was worth the wait!
Date published: 2014-11-15
Rated 5 out of 5 by from Absolutely stunning! This chandelier really made our dining space look complete. We are so happy with this purchase!
Date published: 2014-10-16
Rated 5 out of 5 by from Looks Fantastic This light is the perfect addition to our dining room. We needed something that was long enough to hang above our 7 foot farmhouse table and this light is exactly that! The proportion is perfect. The directions were not as straight forward as we would have liked them to be, but my husband and I were able to nstall it and in the end it looks great!
Date published: 2014-09-20
Rated 5 out of 5 by from Love!! We had professionals install it and it took two men 2 hours, so I would not recommend installing yourself if you are not an electrician! It looks fantastic in my dining room and I am so pleased with it.
Date published: 2014-09-10
Rated 5 out of 5 by from Great Fixture; received many compliments My husband and I love this chandelier. My husband and his brother installed this fixture in our dining room to replace an existing chandelier. I believe it took them over a day from start to finish only because the ceiling was opened up, joists reinforced, then ceiling re-patched/spackled, and painted. The finished fixture (and ceiling) came out perfect and I purchased 5" vintage lights which, in my opinion, are a must for it. I have received many compliments as it makes a nice visual impact for the room. At first it appeared large right out of the package but the size is proportionate for my 6-8 person dining table and the overall space & ceiling height. The glass is easy to clean. Great quality, very good packaging, for a reasonable price. I am very happy with it, and the product reviews on Ballard Designs did in fact help me decide to buy this product for my home (thank you all).
Date published: 2014-08-07
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Product:LC647-Eldridge Rectangular Chandelier