Please enter valid email address.Your password will be reset and sent to your email account. Enter your Email Address and click 'Continue'Example: name@domain.comFor further assistance in retrieving your password, please call:
(800) 536-7551SubmitCancelForgot PasswordClose/BallardDesigns/US/Global/Popups/forgot_passwordEnter your email address
When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
18
If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
MasterPanda from
I love my pendant!I purchased the medium sized pendant and it is large. We did not use any chain because it is hung from a 9' ceiling. Make sure you have two people to install it because the light is heavy. I think it looks fantastic. The bars on the top cast a shadow in the room when the light is on. I installed this fixture in a study that has additional downlighting. The pendant looks great!
Date published: 2013-02-16
Rated 5 out of
5 by
JustsayYes from
Happy with These LampsI have a stair landing and upstairs hall with tall 20 feet vaulted ceilings. I bought one medium for the landing, and 2 small for the upstairs hall. I used the vintage lights. I was going to put them on a dimmer, but decided since they were 60 watts I would not need to dim them. I love the sculptural simple unique look. After looking for hanging pendants for 2 years, I must say these are perfect and I made the right choice. As these replaced builder grade goldtone lantern pendants, these make a big statement.
Date published: 2013-01-23
Rated 5 out of
5 by
skrehbiel1 from
Simply lovelyLOVE this pendant! We bought the middle size for the entry in our new home but exchanged it for the largest size. So glad we did — it makes a simple, modern, industrial statement and complements the rest of our home's look. We ended up buying the small size for our back hall, and it's perfect for the space, as well. Highly recommend!
Date published: 2012-10-17
Rated 5 out of
5 by
4ForTheBeach from
High quality, versatile light fixtureAfter reading many of the reviews and posted photos of the light fixture, I decided to take a chance and order 2 medium pendants. I was concerned the fixtures may look too industrial or modern but also needed something that would not block sight lines in our entry way to the outside. The fixtures are just perfect and I believe they would work with many, many design styles. The quality of the Eldridge pendant is comparable to fixtures and lamps that cost 4 or 5 times more in price and are in the same area of our home. The only challenge I would note is the fixture dictates using a vintage style light bulb and I have been unable to find one that is brighter than 60 watts. So, I have had to settle for a slighter darker entryway than originally expected. It still works well.
Date published: 2012-09-12
Rated 5 out of
5 by
mydecor from
Looks Great and Easy to InstallWe were very pleased with the light after pondering buying it for several weeks. The box arrived quickly after ordering and the light was impeccably packaged, there was not a chance of glass shattered, which was my top concern. We had no problems getting it hung or adjusting it for height. Great product, love Ballard.
Date published: 2012-06-21
Rated 5 out of
5 by
Shellspot from
Great design and quality!We hung this light in our dining room last night and already love it. We got the medium and it was the perfect impact over our small table. We love the way the light goes through and does not block our view through the picture window. Highly recommend putting the light on a dimmer switch. This is a heavy duty light with quality craftsmanship!! Came packaged well in great shape.
Date published: 2012-05-29
Rated 5 out of
5 by
Casa1220 from
Beautiful light!Bought this light to go over my kitchen table. The style is neutral so it works perfect and fits in with a lot of other decor. It's heavy and well made.
Date published: 2012-05-27
Rated 5 out of
5 by
Stylelover from
Lovely Light FixturesI ordered the Eldridge pendants for my client's kitchen. They are beautiful and add a lot to the space. I like them so much that I want some for my own home as well.
Date published: 2012-05-14
Rated 5 out of
5 by
LightingAdvocate from
Love it!We have 18' ceilings and replaced our builder grade entry light with the largest Eldridge. It looks beautiful! So unique, classic yet on trend. My husband and I like different styles, but this suited both of us. We looked eVerywhere for the right light - that was also reasonably priced. It was easy for my husband to install (on a scaffolding). We are using an Edison bulb for added effect. It was delivered perfectly and fast. We are extremely happy with our Ballard purchase.
Date published: 2012-05-12
Rated 5 out of
5 by
SheIsMySister from
Simple and elegant.I ordered two of these pendants, one medium for my living room, one small for my foyer. The medium is quite large, which I like. I love the simple, clean lines of the fixture. Both fixtures came very well packaged without a scratch on them. I am very happy with this purchase.
Date published: 2012-04-26
Rated 5 out of
5 by
MJunior from
Looks stunning in our stairway.Was worried about ordering this light online without seeing it, but the reviews helped that decision and I am very happy with the light, looks beautiful in my stairway, the size is perfect, had just put it up and went to a new restaurant locally and noticed they had purchased the larger one for their dining area. I knew then I had made a good purchase.
Date published: 2012-01-29
Rated 5 out of
5 by
karenow from
beautifully simpleThis lamp looks very well made, and I love the simple elegance of it. I bought it for over my kitchen sink, but now I want another one for over my kitchen table. I think this lamp would go with any decorating style. It came very well packaged, so it is in perfect condition. No complaints.
Date published: 2012-01-21
Rated 5 out of
5 by
PMarv from
Looks Amazing!This pendant couldn't have been more perfect for our kitchen!! I have a smaller island wired for only 2 pendants so I wanted something larger to fill the space, we ordered the smallest pendant which looks amazing. I would highly recommend these. I wanted something that was different from the traditional pendant that you usually see in a home and these look unique and classic, highly recommend!!
Date published: 2011-12-27
Rated 5 out of
5 by
Laritza from
Love this product, exactly what i expected.I'm very happy with this product and it's exactly what i expected after seeing it in the catalog. Thank you for making this an easy purchase.
Date published: 2011-12-27
Rated 5 out of
5 by
bavaria from
Stunning !This light beautifully enhances our stairwell. It was easy to install and appears to be well made. Definitely worth every penny. The only downside was that they no longer carry the old style bulbs which are shown on the website.
Date published: 2011-12-01
Rated 5 out of
5 by
renovate from
looks great hanging over my stairwell - simple, clean, classic yet modern.I used a CFL bulb - the Plumen bulb - it is very sculptural and looks great while using less energy. So happy with my purchase.
Date published: 2011-11-25
Rated 5 out of
5 by
jaxaloo from
gorgeouswe bought two of these in small for our kitchen and they are gorgeous! I love them!
Date published: 2011-11-17
Rated 5 out of
5 by
Louisa from
Beautiful & versatileThe light was packaged very well so no surprises when I opened it. Noted no scratches or any defects. The light is heavy (medium, 12 Lbs) and beautiful. A real classy look. I bought a 60Watt bulb, 40 is way too dim.
Date published: 2011-10-21
Rated 5 out of
5 by
trishyrich from
Beautiful addition to our kitchen!This light is absolutely gorgeous in our kitchen! We waited a long time to find the perfect light to go over our sink and the Eldridge pendant was the one!
Date published: 2011-09-22
Rated 5 out of
5 by
cjm625 from
Great light!I had been looking for almost 2 years for a light to replace this terrible fixture we had over our kitchen table.I fell in love with this light at first sight and decided to purchase it. The space is a little small, so I went with the small size and I just love it. We had it installed on Monday and I can't stop looking at it. I just love it!
Date published: 2011-09-22
Rated 5 out of
5 by
Designjunkie from
Very sturdy but with light, airy qualityI bought the medium pendant to hang in a home office with a relatively high ceiling (12ft.). I was worried that a one-bulb pendant might not shed enough light but this takes a 100W bulb and it's perfect. The room already had a black steel desk and I wanted a light that complemented it without "matching" it or looking too industrial. The Eldridge has almost an outdoor lantern quality but its size says "inside." Couldn't be happier with it. One more thing, I paid up and chose 2nd day shipping so it would arrive while the office redo was still underway and the workman/electrician was still here. I ordered it on a Tuesday at 10am and it arrived THE NEXT DAY at noon. I was, and am, extremely impressed with that service - and my new lovely light fixture.
Date published: 2011-03-17
Rated 5 out of
5 by
IONcottage from
love these lightsWe bought 3 small and 1 medium size and love them. We put in the exposed-filament bulbs, and get so many compliments. They were also very easy to install.
Date published: 2011-03-17
Rated 4 out of
5 by
Melpy from
Gorgeous, but priceyThese are well made and look amazing. I still feel the price was about 30 percent higher than it should have been.
Date published: 2022-08-09
Rated 4 out of
5 by
Rmlack from
Great light, looks fantastic.I'm very happy with my light. The size and quality are good.
Date published: 2016-12-30
Rated 4 out of
5 by
VicB from
Power outagesNot sure why but my circuit breaker kept blowing after installing these lights. I had to get an electrician in to install a new breaker as the original over heated. This is a brand new construction, with no issues until we installed these lights. The new breaker fixed the issue. Lights look great.
Date published: 2016-10-17
Rated 4 out of
5 by
marissalouise22 from
Nice pendent, funky modern vintageI love this pendant, and it has an interesting mod vintage look to it. My only complaint is that the glass smudges easily, and there are glue remnants on the corner of the fixture which are visible, and hard to remove from the sides.
Date published: 2015-05-02
Rated 4 out of
5 by
dezine1 from
Great lightThe light is everything I wanted it to be, translucent. There is a grouping of pictures over the kitchen table and the light is perfect hanging in front of them since all the
sides are clear glass.
It's gotten great reviews but, it doesn't give off a lot of light to read the paper. It also appears to be a light bulb dangling from a string from an outsider looking through the back windows.
Either way, it makes a statement and I like it.
Date published: 2014-08-22
Rated 4 out of
5 by
Lala44 from
Beautiful!I got the large pendant for over my kitchen table and it is beautiful and really makes a statement in the room. The only thing to keep in mind is while it says you can use a 150W bulb, you could never use something that bright with an exposed bulb. I also don't like the yellow tint of the Edison bulbs so I'm using a 75W clear bulb, which is on a dimmer and I have to keep it about halfway dim so it doesn't hurt your eyes. Luckily I have plenty of other light in my kitchen because this definitely can't be used as a main source of light.
Date published: 2013-04-10
Rated 4 out of
5 by
vahomeowner from
Beautiful, differentWe purchased the large (18") model to hang in our two-story foyer in place of a more traditional chandelier. An Edison-style (antiqued) bulb goes well with this piece and gives it a nice, vintage/modern look. It looks fantastic and gets many compliments.
The glass is tricky to clean after it's been handled during the hanging process--consider using a microfiber cloth instead of paper towels. Once it's cleaned up, just needs occasional dusting as the glass is obviously large and noticeable given the size of the fixture.
Date published: 2012-09-05
Rated 4 out of
5 by
Harris from
I love the look. Old charm of a lantern with a modern flair.I love the pendants. My husband installed them & the only difficulty was getting all 3 to hang straight. I think the chain construction made that more of a challenge. My husband wishes the chains had been eliminated & just hung with a cord- thus we would not have had to struggle with the chain links & trying to get all 3 to hang at the same angle. We didn't realize that with rectangular pendants you have to carefully watch the angles so that they are all hanging perfectly in a row. Circular pendants don't require that kind of fussing. But, now that they are installed- I think they look great & would purchase them again.
