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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Eland Performance Rug is rated 4.5 out of 5 by 103.
Rated 5 out of 5 by from Durable, pretty, and reasonably priced This rug was just what I needed to warm up a bathroom space. It seems to be really durable and works great for the space. I love that it's so reasonably priced.
Date published: 2022-11-15
Rated 5 out of 5 by from Beautiful Soft Blue Rug Beautiful rug that we put inside because we have a dog that pees occasionally and I’ve been able to spray, absorb, and let it dry twice already with this new rug! We bought the GLACIER color and it is definitely blue. Like BD’s cornflower color. Goes nicely with our blue and white decor.
Date published: 2022-11-15
Rated 5 out of 5 by from Description was what it said it was! Perfect! Color was exactly what the picture showed!
Date published: 2022-11-11
Rated 5 out of 5 by from Eland Performance Rug Looks great and is a perfect solution for a high traffic area in our home.
Date published: 2022-10-10
Rated 5 out of 5 by from Looking good! Lovely rug from outside to mud room. Cleans up easily and looks great.
Date published: 2022-10-09
Rated 5 out of 5 by from Indoor/outdoor carpet Attractive, quality, very happy II purchased this rug
Date published: 2022-09-28
Rated 5 out of 5 by from Great Rug! Looks great and holding up well. Great rug! Great price! Definitely needs a rug pad to keep from slipping on hardwood floors. The gray is on the cooler blue side.
Date published: 2022-09-26
Rated 5 out of 5 by from Rug Review The rug looks just like the picture online except it is more taupe than sand colored which worked out well for me . I have bought the indoor/outdoor rugs before and they are good quality and there are a lot of nice designs .
Date published: 2022-09-10
Rated 5 out of 5 by from Eland Rug The color was more blue grey but for my use that was even better.
Date published: 2022-06-02
Rated 5 out of 5 by from These performance wrongs are a great find. Really lovely rugs. Lie flat. I vacuum with a stick vacuum with the floor tool and debris easily picks up. Love them.
Date published: 2022-05-24
Rated 5 out of 5 by from Beautiful rug. It is thinner, not like Ballard’s wool rugs, but it is still a nice weave and is great in our bathroom in front of our double vanity. I have the waterproof rug pad underneath. It is a silver blue and the splotches are an off-white
Date published: 2022-03-13
Rated 5 out of 5 by from Pretty performance rug Very nice pretty rug. I use it in the mud room entrance from our garage
Date published: 2022-02-11
Rated 5 out of 5 by from Spots anyone? I love this rug! I got the sand color and use it in a high traffic area - the hallway that leads to my garage. Looks great and feels great underfoot. Looks it could stand up to anything.
Date published: 2022-01-17
Rated 5 out of 5 by from A great and versatile rug. Love this rug. I bought the 2' x 4' size. I'm not giving precise dimensions, but that is a really useful rug size. I bought it for my hallway that leads to the garage. Its a high traffic area and this type of rug was described as being ideal. And it is. I've got a mischievous little yorkie who tries to sneak and pee on the rug. She's made it a couple of times, but the rug cleaned up beautifully. Readers should know the yorkie is now blocked from getting to the rug. Poor doggie! pee on this rug.
Date published: 2022-01-15
Rated 5 out of 5 by from Easy to clean Beautiful and dog-friendly. Ours is outside and we spray it off with the hose.
Date published: 2021-11-06
Rated 5 out of 5 by from Rug It’s very well-made, classy and just what I wanted.
Date published: 2021-11-02
Rated 5 out of 5 by from Brightened up my side hall entryway Love it. Just the look I wanted for my side hall entryway. Definitely need a rug pad under it.
Date published: 2021-08-24
Rated 5 out of 5 by from Eland Rug Color is slightly different than pictured online, more gray than gold. Needed a thin profile for door going out to deck. Works perfectly!
Date published: 2021-08-15
Rated 5 out of 5 by from Great beach house rug Love this product! The first rug that came had a flaw but Ballard Design quickly and conveniently made this right. Thanks
Date published: 2021-06-29
Rated 5 out of 5 by from Great rug for all areas of the home! It’s subtly textured and doesn’t have the look and feel of a traditional performance rug. We love it! Currently using under dining room table until another arrives but honestly would be fine with it here since it’s stain resistant and easy to scoot chairs over the texture.
Date published: 2021-06-11
Rated 5 out of 5 by from Eland Performance Rug I used 3 runners to put on my stairs as a runner. We love that it’s unique and made from durable performance fabric. It’s not slippery as some softer rugs were but has worn well and repels dirt and water. This is my 2nd staircase with this runner. Cost effective and adorable print!
Date published: 2021-06-07
Rated 5 out of 5 by from Does the trick Looks great! Hides dirt well, easy to vacuum and clean, and soft under foot .I'm using it in a mudroom.
Date published: 2021-05-15
Rated 4 out of 5 by from It’s more of a light sand. After seeing other review photos I was expecting a medium sand color. It’s a very light sand. That said, it nice for a performance rug. I gave it 4 stars because it’s a little expensive with shipping cost compared to others performance rugs I’ve purchased.
Date published: 2023-04-26
Rated 4 out of 5 by from Great for a Guest Room or Entry Hall Way Great pattern and fits nicely in the guest room, it is pretty stiff, not as soft as I'd like. Certainly is durable
Date published: 2023-03-13
Rated 4 out of 5 by from Just like photo Looks just like photo, I bought gray. Wish it was a little softer on the feet. I bought because it said performance. I use a pad under. I would say this is very casual inside.
Date published: 2023-01-02
Rated 4 out of 5 by from Eland Performance Rug for Low Traffic Rug best for low traffic areas as white spots tend to collect any tracks of dirt
Date published: 2022-11-15
Rated 4 out of 5 by from Color The color in the picture was deceiving. I liked it so much though I it in my laundry room and ordered a different one rather than sending it back.
Date published: 2021-08-22
Rated 3 out of 5 by from Careful on color The color is blue not gray. I would not have ordered it had it been shown correctly. Quality is as expected
Date published: 2022-01-16
Rated 2 out of 5 by from Wish was softer Looks great but is not soft to touch so doesn’t make the room feel cozy
Date published: 2023-01-25
Rated 2 out of 5 by from Disappointed in Color The rug itself is fine and just about what I expected however the color is wrong. I ordered "sand" and the tag on the back says "sand" BUT it is grey which does not match my bench. I thought it would cost way too much to send it back so I kept it but can't use it. Disappointed.
Date published: 2022-03-15
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Product:RW335-Eland Performance Rug