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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Durham Desk is rated 4.8 out of 5 by 25.
Rated 5 out of 5 by from Great Solid Desk I waited for a long time to order this desk because I wanted to see the reviews and I am totally satisfied. I love that it sturdy and of good quality. It fits perfect in the space I wanted it for in our guest room! My husband said he recommends to be patient when assembling because it did take some time.
Date published: 2013-11-22
Rated 5 out of 5 by from Beautiful, clean, classic lines! This desk is perfect for my new home office. Beautiful, clean, classic lines!
Date published: 2013-09-15
Rated 5 out of 5 by from Perfect for my home office I am redecorating my home office; this desk is the perfect size and looks great with the Tahira rug that arrived last week. I have baskets on the bottom shelves and I love the clean lines. The distressed wood against the metal looks great. My husband put it together in less than an hour (including clean up and vacuuming) – his suggestion is to use a metric Allen socket with ratchet instead of the Allen Hex Key that comes with it. Love it!!
Date published: 2013-03-05
Rated 5 out of 5 by from Sturdy Structure, Great Size, Beautiful Design This is a great desk for those who want a multi-functional workspace that also looks high-end. I use it as my computer desk and art/design surface, and I have my files and supplies in baskets on the lower shelves. I assembled it myself with a light power-drill rather than the allen wrench provided...it took about 1.5 hours in total, but the majority of that was spent getting it unpacked and cleaning up the packing materials. I highly recommend this desk!
Date published: 2013-02-23
Rated 5 out of 5 by from Love this desk! This is exactly what I was looking for! The slim footprint and easy care styling is perfect. The versatility of this piece of furniture is also a real plus!
Date published: 2013-02-07
Rated 5 out of 5 by from Durham Desk Sturdy-well built and easy to assemble- very strong and fits perfectly in my city loft- very masculine but can go both ways :-) great price as well!
Date published: 2012-10-14
Rated 5 out of 5 by from beautiful and simple The desk is stunning in-person. Note that the aged steel looks dark grey in photos, but is more like rusted iron (brown tint) in-person. I think it looks better in-person than as pictured online. Also the wood has more of a grey tone so the color is cooler than I expected, but the aged steel brings back a warmer overall tone and makes it possible for this desk to match a variety of color schemes. My only issue is with how the desk is packaged for shipping. The two lower shelves are fastened to the bottom of the table top using plastic straps -- these rub deep gouges into the shelves during shipping. Ballard has top notch customer service and instantly shipped me a replacement desk, however that unit had the exact same problem. Ultimately Ballard shipped me just the shelves and I now have a gorgeous desk without any gouges. They made the whole process very easy.
Date published: 2012-10-13
Rated 5 out of 5 by from Solid and Well-Made This desk is a good value for the price. The lines are simple with no visible seams in the metal and it is a generous size without being too large. The wood has an ash tone rather than a golden tone if that is a factor for anyone's decor.
Date published: 2012-08-24
Rated 5 out of 5 by from This beautiful desk meets my needs. I am really enjoying this desk. The assembly was very easy. The beautiful wood grain is smooth to the touch. I like the clean look of the design and think it would fit in most any decor. Even though the desk has a casual look, it has a very solid feel to it. It's meeting my need for a nice look and some storage.
Date published: 2012-08-23
Rated 5 out of 5 by from Has its own style. I love the Durham desk. Fuctional and attractive. I added some wicker boxes for storage and the Ballard wicker file box. Interesting style goes well with modern and more traditional furniture
Date published: 2012-03-17
Rated 5 out of 5 by from Great desk for the price Pagkaged well, looks great and most imortantly, half the price of similar desks from other stores. Aside from assembly taking a bit of time, no complaints. All in all a great purchase that I would recommend.
Date published: 2012-03-03
Rated 5 out of 5 by from Love this desk! Heavy to lug up three flights of stairs, but easy to assemble and looks great! Haven't had it long enough to tell how durable it is, but seems well made. Looks great too. Only downside is that I had to wait several months while the desk was on backorder to actually get it (September - Feb).
Date published: 2012-02-29
Rated 5 out of 5 by from Great desk!! Love this desk because it's not the usual office kind of desk! It looks fabulous in the office in my home!!
Date published: 2011-06-27
Rated 5 out of 5 by from Great desk, perfect for my needs. This desk is functional and beautiful; the shelves below on either side are extremely useful. It holds my computer and peripherals perfectly. It fits in my smallish room without making it crowded. Its clean lines and gorgeous wood top add to my decor. I love it. Even my son, who thought it was too expensive and not needed, has told me that he was wrong and the desk is a real find.
Date published: 2011-06-18
Rated 4 out of 5 by from Great desk but look closely at tabletop to be sure you like it! I love this desk BUT I was surprised at the appearance of its tabletop surface when it arrived. It is made up of five planks that, given the color of the wood, look a lot like 70's wood wall paneling. Not that this is good or bad-- just a very specific look. I'd encourage you to look very closely at the website photos before you purchase-- zoom in! The desk itself is sturdy and well built with two generous bottom shelves, and the grayish black iron is modern enough to offset the tabletop, in my opinion.
Date published: 2015-01-18
Rated 3 out of 5 by from Why??? My wife and Our designer picked out this desk when I was not paying attention. Made me get rid of my antique old bankers desk. (Ok, it was old). The desks came in. I built them and realized there is no where to put anything. There are not even any accessories that are designed to fit in on either side of the desk. Dose not look as good with all needed office stuff piled on top. This is a well built table but does not function if you intend use it as a work desk.
Date published: 2014-09-28
Rated 3 out of 5 by from Great look If you are looking for a desk that won't overpower a room and looks modern and chic at the same time, this desk is for you. My only concern is that I thought maybe the wood would be a bit more rustic, so it was somewhat different than I expected, but still nice.
Date published: 2011-06-22
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Product:MO314-Durham Desk