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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Durham Cocktail Table is rated 4.5 out of 5 by 115.
Rated 5 out of 5 by from Well made sturdy table The table is well made and sturdy with nice clean lines. I agree with other reviews that it would be nice if the edges went down the side of the wood, but for the price and quality it is a great looking table!
Date published: 2015-03-19
Rated 5 out of 5 by from Perfect cocktail table This is a fantastic table for its size, price, and quality combined. I searched for months for a coffee table that both my husband and I liked...that also went with our casual, somewhat rustic decor. The size is amazing - 50" long. It complements our shelves on either side of the fireplace well, as they are also made of wood and metal materials. It shipped quickly and the item was delivered without damage at our doorstep. The wood is solid and does not feel cheap like several other designs similar to the Durham. I am always hesitant buying furniture online, but seriously, I will be sticking with Ballard Designs in the future.
Date published: 2014-10-08
Rated 5 out of 5 by from Great coffee table Great price .... Heavy table and nice quality. Husband had it together before I got home... He said it was easy to put together. We've gotten lots of compliments on this piece of furniture.
Date published: 2014-09-26
Rated 5 out of 5 by from Outstanding solid table I have come to expect no less from Ballard and this table is no exception. Quality design and solid construction. This table will hold up for years with my two young boys.
Date published: 2014-09-24
Rated 5 out of 5 by from Perfect Bricklayer Table This is a beautiful table! Do not let some of the negative reviews fool you. I almost did not buy the table because of them, and it would have been such a mistake. The table is well-made with quality materials. The wood has a slightly cool-toned finish which matches well with the gray metal portions of the table. The only downside is that the grooves on the top of the wood do not continue down onto the sides, but this is a very small defect. If you are looking for a "bricklayer" style coffee table, you cannot beat the construction or price of this piece.
Date published: 2014-09-06
Rated 5 out of 5 by from Great Table A very cute coffee table! A little more yellow than the pictures show, but overall very sturdy and a great colored wood!
Date published: 2014-09-05
Rated 5 out of 5 by from Beautiful value I love this bench. Perfect at the foot of my bed and works in nicely with my French style décor. I had a custom made grain sack cushion made and it is lovely with my light oatmeal and grain sack toss pillows with linen bedding. A very classic look and made well too. Love the natural fiber top and the white color which is a pretty soft off-white (no yellow). This is a very versatile piece and could be used at a dining room table, in a foyer or bath, on a porch. I love that about this piece and highly recommend it. The value to price on sale was wonderful!
Date published: 2014-09-01
Rated 5 out of 5 by from Great table for the reclaimed wood look I had been eyeing this coffee table for some time. Ballard Design had a President's Day Sale with Free Shipping. With the discount and free shipping, the price point was what I was willing to spend. I like the coffee table for the following: (1# Two level's for top and bottom storage and #2) The reclaimed wood look at the price point I mentioned earlier. My only caution is that, despite checking the measurements prior to purchase, The coffee table is large compared to a love sheet, and is better suited for a sofa. Also, these tables did have a chemical smell which eventually dissipated. If you have a garage, I recommend unboxing the delivered product and letting it air out in the garage before bringing into the home for assembly. I did not encounter this odor with the side tables that I purchased. As other reviewers have mentioned, these are not individual planks, but a single sheet of parawood made to resemble planks. Regardless, I love the look and have posted a photo of the assembled coffee table.
Date published: 2014-05-11
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Product:TE116-Durham Cocktail Table