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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Down Alternative Pillow is rated 4.1 out of 5 by 8.
Rated 5 out of 5 by from Pillows These pillows are perfect! They fill out the euro shams perfectly and look great.
Date published: 2022-04-18
Rated 1 out of 5 by from Wrong Size Insert - Incorrect Label This was a huge disappointment. I needed a 20x20 insert for a personalized pillow cover also ordered from Ballards. The insert label has 20x20 listed but in smaller letters has 23x20 and that’s exactly the correct size. It is way too large for the 20x20 pillow cover that’s actually measuring as 18x18. This is a Christmas gift so now I need to purchase another insert from a different store. If I want to return the over sized insert it will cost me $8.75 which will be deducted from my refund. So far, I’m trying to find a different pillow cover, in this odd size, to make use of the insert.
Date published: 2022-09-26
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Product:FI004-Down Alternative Pillow