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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Dorchester Stools is rated 4.6 out of 5 by 185.
Rated 5 out of 5 by from Sturdy, functional, pretty Sturdy and unobtrusive, stained wood looks more like a waxed finish than poly, very nice.
Date published: 2019-11-15
Rated 5 out of 5 by from Very cute! These are an instant classic. Highly recommend!
Date published: 2019-11-15
Rated 5 out of 5 by from Perfect stool Ordered 4 counter height stools and they are perfect! Color was exactly as I hoped too
Date published: 2019-11-13
Rated 5 out of 5 by from Dorchester Stools Exactly what I was looking for! Perfect for my counter! Only caution, add feet pads to reduce movement on the floor. The stools are very slippery on hard wood floors without. Otherwise very comfortable. The straw smell faded to nil over time (within 2-3 months).
Date published: 2019-11-12
Rated 5 out of 5 by from Perfect addition to my kitchen Love these stools. They are comfortable and sturdy. I ordered the black and they are gorgeous with my white kitchen. I highly recommend this product. Bonus ... they arrived assembled. Great experience from ordering through delivery. High quality with Ballard design.
Date published: 2019-11-01
Rated 5 out of 5 by from Love these! Very cute! These are an instant classic. Highly recommend!
Date published: 2019-10-28
Rated 5 out of 5 by from The Perfect Barstool! They are beautiful. I am so pleased with the quality and timeliness of delivery.
Date published: 2019-10-07
Rated 5 out of 5 by from Great stool! Love this stool for the edge of my kitchen island for friends to sit while I cook! Timeless design that blends with antiques.
Date published: 2019-09-10
Rated 5 out of 5 by from Lots of happy clients. Love these stools! These stools are great. Simple. comfortable. Well made. Well Priced. I have ordered them for multiple homes...for clients and my own home as well.
Date published: 2019-09-07
Rated 5 out of 5 by from Counter stools Absolutely LOVE them. So cute, nice and sturdy. Exactly what i was looking for and I highly recommend. I got the counter stool.
Date published: 2019-09-01
Rated 5 out of 5 by from Stools Love love love Ballard Always happy with our purchases
Date published: 2019-08-16
Rated 5 out of 5 by from Love these stools!!! We absolutely love these stools!!! They are not only beautiful but very comfortable when using them!!! So happy we bought them!
Date published: 2019-08-12
Rated 5 out of 5 by from Thanks Good-looking stools, exactly as ordered, timely delivery, no surprises.
Date published: 2019-07-31
Rated 5 out of 5 by from Love these stools! We moved into a new house w kitchen counter space for stools. I couldn’t imagine friends sitting at the counter with all the mess and chaos cooking entails. So I just bought a couple for my husband and me to try. So attractive, sturdy, comfortable! And since I look over the counter into the great room i didnt want chair backs to obstruct view. Now that we’ve lived here 6 months, we find that friends gravitate to those stools! Bought 3 more!
Date published: 2019-07-12
Rated 5 out of 5 by from Dorchester stools Very Happy with dorchester stools. I purchased the rubbed white and they look great in my grey and white kitchen. Very comfortable too. Considering ordering the dorchester bench for entry way.
Date published: 2019-06-28
Rated 5 out of 5 by from Love my Stools! Ordered 3 to start, they are comfortable and easy to pull out and move around. Everyone winds up around our island so I ordered two more!!!!
Date published: 2019-05-28
Rated 5 out of 5 by from Stools My new stools are a bright spot in the middle of a messy remodel. They were delivered in a timely manner, were well packaged and look beautiful!
Date published: 2019-05-10
Rated 5 out of 5 by from Looks great with my kitchen counter! So happy with them ....brighten ups my kitchen! Love them!!
Date published: 2019-05-09
Rated 5 out of 5 by from A match I had bought two of these three years ago ...I worried that they wouldn't match but I was so pleased when they came they matched perfectly!!!!
Date published: 2018-12-15
Rated 5 out of 5 by from Perfect Fit! I bought these to fit under our counter. I'm not a big fan of bar stools sticking up over the counter. These are great quality and comfortable to sit on. They match our kitchen perfectly.
Date published: 2018-11-11
Rated 5 out of 5 by from Darling stools! I bought 3 white Dorchester Stool to go with our light grey island and dark hardwood floors! Love them! They are such a cute finish to our kitchen! Very comfortable and durable with 4 kids.
Date published: 2018-06-29
Rated 5 out of 5 by from These stools were exactly what I was looking for. The style and quality were outstanding. The care in which they were shipped was outstanding as well.
Date published: 2018-06-05
Rated 5 out of 5 by from Perfect! Love them! I already had 2 that I purchased a few years ago and added another stool a few weeks ago. Sturdy and I just love them! What's to not love about everything from Ballard's?
Date published: 2018-05-23
Rated 5 out of 5 by from Nice Stools Sturdy and nice looking. Very happy with this purchase.
Date published: 2018-05-05
Rated 5 out of 5 by from Cool stools! My 10 year old son is helping me write this review because he uses the stools more than anyone and he loves them! We bought these last month and could not be happier! We previously had large stools with a back and arms which were hard to move and blocked the view to our keeping area. We love the low profile of these stools and the woven bottom adds a great mix to the textures in our space! Ballard was having a sale which made the deal even better. Highly recommend for good quality and functionality.
Date published: 2018-04-29
Rated 5 out of 5 by from Amazing bar stool My decorator recommended these and they are beautiful and perfect. Not sure I will add a fabric cushion to seat because stool is just beautiful as is.
Date published: 2018-04-03
Rated 5 out of 5 by from Beautiful Barstools I bought this a few weeks ago along with the seat cushion and I absolutely love them. The cushion and the bar stool itself is very comfortable. They are very different and unique from the norm...thats what I love the most. The wood isn't as deep and shiny as the picture indicates but they are beautiful nonetheless. They are sturdy ...
Date published: 2018-01-30
Rated 5 out of 5 by from Just love the color of these stools I just love these Counter Stools; they are as nice as you see them in the photo. The color is grey with a undertone of green; very beautiful. I am going to get the Bar Stools next...I got the linen chair cushions in parchment, I highly recommend!
Date published: 2017-09-08
Rated 5 out of 5 by from Sturdy and Stylish These are the perfect size for a small bar. They look stylish and the seats are sturdy. A bit scratchy so you will need cushions.
Date published: 2017-07-17
Rated 5 out of 5 by from Beautiful Stools Sturdy and beautiful finish. The woven seats do not shed and are smooth and comfortable. The rubbed gray finish is a bit of a greenish gray. High Quality stools and very lovely!
Date published: 2017-03-05
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Product:ST389-Dorchester Stools