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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Dorchester 3-Seat Bench is rated 4.7 out of 5 by 388.
Rated 5 out of 5 by from Mud hall bench Well made and looks fantastic. Small back door entry for me and fits perfect. The woven seat is durable and inviting and won’t get dirty. It doesn’t look cheap like so much non custom upholstery these days.
Date published: 2020-01-02
Rated 5 out of 5 by from Perfect little bench Made well, perfect size, great to have a small seat for removing shoes but versatile for additional seating.
Date published: 2019-12-15
Rated 5 out of 5 by from Happy with my purchase The bench is exactly what I expected. It seems very well made. I have two young children so hopefully it holds up to them! I have yet to be disappointed with a purchase from Ballard
Date published: 2019-11-05
Rated 5 out of 5 by from Love the bench! It’s perfect for the end of a king size bed. Quality is great!
Date published: 2019-11-05
Rated 5 out of 5 by from Dorchester seat bench Perfect bench for the end of my king size bed. Very good quality.
Date published: 2019-11-05
Rated 5 out of 5 by from Quality and beauty in ONE It is a superb quality bench ... it fit perfectly at the end of my bed. Received many compliments from guests. Highly recommend this piece
Date published: 2019-11-01
Rated 5 out of 5 by from Perfect! The bench arrived two days before expected which was perfect. We were so impressed with the extra care taken in packaging to prevent nicks and mars. Will be perfect for front hall or extra dining room seating/great room seating when needed! Very pleased!
Date published: 2019-10-30
Rated 5 out of 5 by from Dorchester Bench The Dorchester bench is versatile. It works well at the dining table, filling a kitchen niche, at the foot of a bed, in an entryway. I have one at home under a kitchen window and two in my office at work for extra seating. My sister uses two of the single-seat versions as desk chairs in her daughters’ rooms.
Date published: 2019-10-07
Rated 5 out of 5 by from 2seat bench Looks lovely in the area of my hall. Very happy with my purchase.
Date published: 2019-09-21
Rated 5 out of 5 by from Perfect as a coffee table/footstool, too! The bench is very well made. The rush seat is top quality and the paint is perfection.
Date published: 2019-08-19
Rated 5 out of 5 by from Perfect benches Perfect for any place. I have them on 2 different sides of table.
Date published: 2019-08-17
Rated 5 out of 5 by from Great Versatile Bench It is well built and attractive and easily moveable.
Date published: 2019-08-09
Rated 5 out of 5 by from Two-seat bench I have ordered three of these benches, and they just "make" the room complete. Good for sitting or suitcases for visitors, very sturdy. The two-seat bench fits perfectly at the end of a twin bed.
Date published: 2019-08-07
Rated 5 out of 5 by from Very nice Beautiful bench. Perfect size for the foot of our king size bed. Well built. We ordered the cushion as well which is a very nice finishing touch.
Date published: 2019-08-02
Rated 5 out of 5 by from Very nice Beautiful bench. Perfect size for the foot of our king size bed. Well built. We ordered the cushion as well which is a very nice finishing touch.
Date published: 2019-08-02
Rated 5 out of 5 by from Love it! It looks perfect behind my couch with a throw and a couple pillows
Date published: 2019-07-28
Rated 5 out of 5 by from Bench It is perfect for my dining table. Bigger and sturdier than I expected. Very pleased.
Date published: 2019-07-27
Rated 5 out of 5 by from Cute and Practical Love this bench! I had a small hallway that was rather difficult to decorate and this was the perfect solution.
Date published: 2019-07-21
Rated 5 out of 5 by from hall bench Absolutely loving the Dorchester. Looks great in my entryway. I am able to store dog accessories in cute baskets underneath the bench. Great purchase.
Date published: 2019-07-14
Rated 5 out of 5 by from Love the design! This is the second Dorchester bench I have ordered. My daughter wanted my first one to put with a breakfast table and I decided to get another one because I love the way it looks in my house. Light enough to move around to seat extra company but also sturdy enough. Hope this bench will be stay in your product line.
Date published: 2019-07-12
Rated 5 out of 5 by from Nicely built. This bench was perfect for under a hat rack. Just love it.!
Date published: 2019-06-21
Rated 5 out of 5 by from Great 3-Seat Bench I have had this for over 10 years and still as good as new. We have it in our much used entry but pull it in for seating at any big family celebration since it is the perfect table height.
Date published: 2019-06-14
Rated 5 out of 5 by from Quality bench This was purchased for a guest room and the bench is just what I wanted for guests to place their bags. Nice finish and very solid!
Date published: 2019-06-10
Rated 5 out of 5 by from Great Quality I purchased the 3-seat bench in Hickory. It is truly a piece of furniture,well made, sturdy, and substantial. I have wanted this bench for a couple years, and finally did it - so glad I did. It can fit into your home almost anywhere! Also - the packaging was extremely good and it arrived in perfect condition. Highly Recommended! Always love doing business with Ballard! Top Shelf all the way!
Date published: 2019-06-08
Rated 5 out of 5 by from Perfect bench This bench is better than expected. Seat is deep... not skinny like so many benches. It’s heavy and well made . I get so many compliments.Perfect for my space.
Date published: 2019-06-08
Rated 5 out of 5 by from Wonderful bench! I bought this bench in White for the entryway of our condo in a Florida. It has worked out perfectly! A great spot to sit to put on/off shoes, with storage below. I bought the two seat bench, and it fits the area just right.
Date published: 2019-05-21
Rated 5 out of 5 by from Beautiful benches! These benches are sophisticated and casual at the same time. Super comfortable seating with the farmhouse cushions and a couple of throw pillows. I needed bench seating in my studio at work, and these are perfect.
Date published: 2019-05-16
Rated 5 out of 5 by from Great seating for any room in your house This bench is sturdy enough for a mudroom but stylish enough for a front entry or seating around a table.
Date published: 2019-05-09
Rated 5 out of 5 by from LOVE THIS BENCH! I’ve been looking at this bench for a long time! It reminds me of the bench my father-in-law made a along time ago. I LOVE it. It fits perfectly in our entryway next to our steps. The cushion is a little thicker than I thought it would be, but I’m very happy with it overall. It’s a great place to sit down to take off your shoes.
Date published: 2019-04-19
Rated 5 out of 5 by from Sweet Little Bench Beautiful, classic bench. A bit on the small side but very well made.
Date published: 2019-04-13
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Product:SB143-Dorchester Benches

Dorchester 3-Seat Bench

Dorchester 2-Seat Bench