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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
cristina o from
Beautiful Print, Excellent QualityAbsolutely love my new doormat. It’s much sturdier & way higher (more elevated) than i had thought so although I’m still getting used to not tripping over it everytime i come through my door, the quality is superb!
Date published: 2021-04-27
Rated 5 out of
5 by
PBlount from
Dodie Coir MatLove this Doormat ! It’s super cute and functional .
Date published: 2021-04-20
Rated 5 out of
5 by
Anonymous from
Cute welcome mat!Nice quality but on the thick side.
But very cute and different! Purchased one for me and one for my mom :)
Date published: 2021-04-16
Rated 5 out of
5 by
Natalie K from
Fun Way to Welcome GuestsLove this fun door mat. It is eclectic and timeless at the same time. It is very thick and well-made compared to most door mats.
Date published: 2021-04-13
Rated 5 out of
5 by
potionsprincess from
Stylish mayI love this mat! From the street, it gives my front door a bit of pizazz...and I get to a of compliments. Thanks Ballard!
Date published: 2021-04-06
Rated 5 out of
5 by
KJB120 from
Leopard Love!Love it- looks great. Makes me happy every time I open the front door.
Date published: 2021-04-05
Rated 5 out of
5 by
Celeste R from
Cute DotsSuch a cute design and well made. Thicker than your average mat at a department store. Would buy again!
Date published: 2021-03-14
Rated 5 out of
5 by
Lee in Florida from
Best door mat ever!Very well made. Standing up to all the animals human or otherwise including the ducks! Wonders addition to the front porch!
Date published: 2021-03-14
Rated 5 out of
5 by
KJM95 from
The Dodie Coir MatThick, sturdy, and so cute!! Great addition to my front door!
Date published: 2021-03-14
Rated 5 out of
5 by
Janina S from
LeopardIt is a fabulous addition to the outside of my house!
Date published: 2021-03-04
Rated 5 out of
5 by
Betsy from Illinois from
Great doormat!Very nice looking! Love the pattern! Excellent quality.
Date published: 2021-03-04
Rated 5 out of
5 by
Lu Y from
Dodie Coir Mat is stunning!This mat looks stunning at the entrance to our home. The colors are deep and the mat is substantial. I love it!
Date published: 2021-03-04
Rated 5 out of
5 by
Pookie916 from
Would buy againIt’s great - even better than then picture! Love it
Date published: 2021-03-04
Rated 5 out of
5 by
MMH in Va from
Love thisLove this! Very thick and good quality. So fun! ....
Date published: 2021-03-03
Rated 5 out of
5 by
Sarah Conaway from
Beautiful mat-buy it!Love this door mat! The animal print is even cuter in person and it is super thick-much thicker than other coir mats I've found. I just hope it holds up well to a winter on my font porch.
Date published: 2021-01-05
Rated 5 out of
5 by
LeenieBou from
Animal Print and PracticalThis is a great pop of animal print in a doorway. It works well/ durable, however it is a little thick and can be a tripping hazard.
Date published: 2021-01-05
Rated 5 out of
5 by
KATIEBrooklyn from
Would purchase again!Love this super thick mat. It's stood up well 50% uncovered on a front doorstep in Florida.
Date published: 2021-01-04
Rated 5 out of
5 by
LMickle from
Wonderful coir matThis mat is by far thicker and sturdier than any other mat you’ll find. The color, price and size are also great. I bought the red one last year to use with my Christmas decor and still love it. This one in black was a gift to my daughter. She loved it!
Date published: 2021-01-02
Rated 5 out of
5 by
Mamere from
Cheery cheeta print is a winnerReally like the cheeta print on this thick, sturdy door mat. Have received lots of compliments from guests as well.
Date published: 2020-11-04
Rated 5 out of
5 by
Lucy5280 from
AmazingThis mat is totally worth the money. I had one and then got the second for my sister
Date published: 2020-08-12
Rated 5 out of
5 by
KatieOM from
fun and classyLove it! Exactly as expected and a fun pop against a classic black front door
Date published: 2020-08-11
Rated 5 out of
5 by
Anonymous from
A doormat that brings me JOYLOVE this mat! Too early to comment on durability, but exactly like the photo. Quality seems perfect.
Date published: 2020-07-27
Rated 5 out of
5 by
Shorty87 from
I love this door mat.......Ok..... what I absolutely love about this mat besides the print, is that it is thicker than your regular door mats made of this material. And did mention it is ADORABLE.
Date published: 2020-07-15
Rated 5 out of
5 by
PatMac from
Love this door mat!!!Great quality. Very pleased with my purchase. Would highly recommend.
Date published: 2020-06-30
Rated 5 out of
5 by
LivinInIL from
Love!Order for a second time. One of my favs! Love the look!
Date published: 2020-06-25
Rated 5 out of
5 by
LUCYZ from
I love it!I love this mat! Its better in person. Thick and great quality!
Date published: 2020-06-21
Rated 5 out of
5 by
DebGC from
Don’t hesitate!Great and sturdy mat! Always makes me smile. Love the thickness of it. Color was a little yellow when first received but after a month with exposure to elements, it darkened perfectly. Well worth the sale price!!
Date published: 2020-06-16
Rated 5 out of
5 by
Tiller from
PersonalityJust the personality I needed at the front door of my lovely traditional home.
Date published: 2020-06-04
Rated 5 out of
5 by
Anonymous from
TERRIFIC VALUE!Our new Dodie Coir Mat is great looking! It adds a certain "panache" to our front entry, and everyone who's seen it, loves it!
Date published: 2020-05-24
Rated 5 out of
5 by
KaaronS from
Charming doormatThis rug is nice and thick, seemingly pretty durable for the outdoors. I also love the design.
