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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Phoebe P from
One of a KindThis is a very chic doormat. What surprised me is how thick it is. Very high quality.
Date published: 2022-02-21
Rated 5 out of
5 by
M Erin from
So Darling!!This mat adds the perfect touch to our front door! So fun and whimsical!
Date published: 2022-02-11
Rated 5 out of
5 by
Nimmo from
very plush, great way to make an entrance! - worthvery plush, great way to make an entrance! - worth the money!
Date published: 2022-02-07
Rated 5 out of
5 by
Mia G from
Yes!Durable and inviting, I bought a second one for my office.
Date published: 2022-02-05
Rated 5 out of
5 by
Denise12 from
Cute door matSuch a cute door mat! It adds just the right touch to my front porch.
Date published: 2022-02-05
Rated 5 out of
5 by
Liz Kathleen from
Love!!!So thick and soft. Great quality!! In love!!! Worth the price.
Date published: 2022-01-19
Rated 5 out of
5 by
JuliaP from
Cutest doormatCutest doormat. Great size for our front door. I have it layered on a striped rug.
Date published: 2021-12-23
Rated 5 out of
5 by
Happy Laura from
Door matIt is so cute when I walk to my front. I looked long and hard for a mat and it is perfect
Date published: 2021-11-22
Rated 5 out of
5 by
Muriel M from
SophisticatedI have gotten a number of compliments on the rug. It sets a sophisticated tone for the entry.
Date published: 2021-10-16
Rated 5 out of
5 by
Lynnems from
Fantastic matNice and thick . Looked for a mat that was thick and did not have the rubber backing. FOUND IT and its stylish!
Date published: 2021-09-18
Rated 5 out of
5 by
Topsitall from
Cool rugReally great door mat! Very thick and well-made. Cute, edgy, unique. Looks great with black iron urn and pink flowers next to it.
Date published: 2021-08-24
Rated 5 out of
5 by
Cox2 from
Love these door matsGood quality, very thick, great looking. I purchased four of them, and am so pleased.
Date published: 2021-06-10
Rated 5 out of
5 by
Anonymous from
DoormatGreat quality,does not fade. Thick & heavy- won’t blow away in a storm
Date published: 2021-05-31
Rated 5 out of
5 by
Laura RN from
Dodie Coir MatThis is my third Dodie coir mat. The print is the perfect combination of wild animal and subtle classic. I love it as much now as when I first “spotted” it in the Ballard catalog.
Date published: 2021-05-25
Rated 5 out of
5 by
JanO from
Adorable!This is really pretty. Have not put outside yet so can’t comment on how well it stand up but coir is pretty indestructible. As others mentioned it is thick which is exactly what I was looking for as this is meant to be for wiping feet not just to look pretty (even tho it does!). It is used outside and the door opens in so thickness is not an issue.
Date published: 2021-05-06
Rated 5 out of
5 by
Donna L K from
Dotie Core Cheetah Prince Mat.Exactly like the catalog photo. Heavy, wind doesn’t blow. It is very thick, door probably would not go over rug if it opens over rug.
Enjoying!!
Date published: 2021-05-04
Rated 5 out of
5 by
cristina o from
Beautiful Print, Excellent QualityAbsolutely love my new doormat. It’s much sturdier & way higher (more elevated) than i had thought so although I’m still getting used to not tripping over it everytime i come through my door, the quality is superb!
Date published: 2021-04-27
Rated 5 out of
5 by
PBlount from
Dodie Coir MatLove this Doormat ! It’s super cute and functional .
Date published: 2021-04-20
Rated 5 out of
5 by
Anonymous from
Cute welcome mat!Nice quality but on the thick side.
But very cute and different! Purchased one for me and one for my mom :)
Date published: 2021-04-16
Rated 5 out of
5 by
Natalie K from
Fun Way to Welcome GuestsLove this fun door mat. It is eclectic and timeless at the same time. It is very thick and well-made compared to most door mats.
Date published: 2021-04-13
Rated 5 out of
5 by
potionsprincess from
Stylish mayI love this mat! From the street, it gives my front door a bit of pizazz...and I get to a of compliments. Thanks Ballard!
Date published: 2021-04-06
Rated 5 out of
5 by
KJB120 from
Leopard Love!Love it- looks great. Makes me happy every time I open the front door.
Date published: 2021-04-05
Rated 5 out of
5 by
Celeste R from
Cute DotsSuch a cute design and well made. Thicker than your average mat at a department store. Would buy again!
Date published: 2021-03-14
Rated 5 out of
5 by
Lee in Florida from
Best door mat ever!Very well made. Standing up to all the animals human or otherwise including the ducks! Wonders addition to the front porch!
Date published: 2021-03-14
Rated 5 out of
5 by
KJM95 from
The Dodie Coir MatThick, sturdy, and so cute!! Great addition to my front door!
Date published: 2021-03-14
Rated 5 out of
5 by
Janina S from
LeopardIt is a fabulous addition to the outside of my house!
Date published: 2021-03-04
Rated 5 out of
5 by
Betsy from Illinois from
Great doormat!Very nice looking! Love the pattern! Excellent quality.
Date published: 2021-03-04
Rated 5 out of
5 by
Lu Y from
Dodie Coir Mat is stunning!This mat looks stunning at the entrance to our home. The colors are deep and the mat is substantial. I love it!
Date published: 2021-03-04
Rated 5 out of
5 by
Pookie916 from
Would buy againIt’s great - even better than then picture! Love it
Date published: 2021-03-04
Rated 5 out of
5 by
MMH in Va from
Love thisLove this! Very thick and good quality. So fun! ....
