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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Dodie Coir Mat is rated 4.7 out of 5 by 300.
Rated 5 out of 5 by from Great quality that’s why I ordered her one! I already have the large one for myself and my son’s girlfriend loves it! Ordered her the smaller one for her apartment for Christmas!
Date published: 2023-01-25
Rated 5 out of 5 by from Not just any old door mat Very cute and functional. It gives my front porch a lot of pizzazz
Date published: 2023-01-14
Rated 5 out of 5 by from door mat Nice & Thick as shown in sales photos - quality seems good so far
Date published: 2022-11-24
Rated 5 out of 5 by from Exceeds my expectations! I love it and it not only met my expectations, it exceeded them. This is a very large, thick and durable mat with no surprises. It is just like seen in photos, but better.
Date published: 2022-10-23
Rated 5 out of 5 by from Dodie mat Love this! Exactly what I wanted and great thick quality!
Date published: 2022-09-24
Rated 5 out of 5 by from Truly fabulous It’s fabulous! It doesn’t shed like previous mats I’ve purchased. It’s a statement piece before walking into my home. I love it!
Date published: 2022-06-16
Rated 5 out of 5 by from Fun & classy I absolutely love this door mat. It’s thick and well made and the fun design makes me smile. Not showing any signs of wear after several weeks. It’s great!
Date published: 2022-05-23
Rated 5 out of 5 by from Stylish Leopard Print Mat Love the leopard print and this mat is well made. Perfect for my front door.
Date published: 2022-05-17
Rated 5 out of 5 by from Dodge Coir Mat This mat is so cute! Very well made, I expected it to last a long time as far as door mats go.
Date published: 2022-05-17
Rated 5 out of 5 by from A total standout I’m impressed that I’ve had so many compliments on my doormat… because it’s just a doormat! But a very attractive one!!
Date published: 2022-05-07
Rated 5 out of 5 by from Worth it. Adds great curb appeal Absolutely worth it. Sturdy and well made. Looks great!
Date published: 2022-04-08
Rated 5 out of 5 by from Charming Cheetah A very well made substantially thick coir outdoor mat. So far very little shedding. I purchased two for two doors opposite each other in the breezeway - looks fabulous! Bright light cheetah cheers the entrance and visitors! Reasonable price and arrived well packed and in good time.
Date published: 2022-03-23
Rated 5 out of 5 by from Dodie Coir Mat Nice, tall, tight pile. Large enough to look great in front of my covered double doors.
Date published: 2022-03-23
Rated 5 out of 5 by from Leopard Door Mat Love this mat. So cute and very durable. Have gotten lots of compliments.
Date published: 2022-02-26
Rated 5 out of 5 by from One of a Kind This is a very chic doormat. What surprised me is how thick it is. Very high quality.
Date published: 2022-02-21
Rated 5 out of 5 by from So Darling!! This mat adds the perfect touch to our front door! So fun and whimsical!
Date published: 2022-02-11
Rated 5 out of 5 by from very plush, great way to make an entrance! - worth very plush, great way to make an entrance! - worth the money!
Date published: 2022-02-07
Rated 5 out of 5 by from Yes! Durable and inviting, I bought a second one for my office.
Date published: 2022-02-05
Rated 5 out of 5 by from Cute door mat Such a cute door mat! It adds just the right touch to my front porch.
Date published: 2022-02-05
Rated 5 out of 5 by from Love!!! So thick and soft. Great quality!! In love!!! Worth the price.
Date published: 2022-01-19
Rated 5 out of 5 by from Cutest doormat Cutest doormat. Great size for our front door. I have it layered on a striped rug.
Date published: 2021-12-23
Rated 5 out of 5 by from Door mat It is so cute when I walk to my front. I looked long and hard for a mat and it is perfect
Date published: 2021-11-22
Rated 5 out of 5 by from Sophisticated I have gotten a number of compliments on the rug. It sets a sophisticated tone for the entry.
Date published: 2021-10-16
Rated 5 out of 5 by from Fantastic mat Nice and thick . Looked for a mat that was thick and did not have the rubber backing. FOUND IT and its stylish!
Date published: 2021-09-18
Rated 5 out of 5 by from Cool rug Really great door mat! Very thick and well-made. Cute, edgy, unique. Looks great with black iron urn and pink flowers next to it.
Date published: 2021-08-24
Rated 5 out of 5 by from Love these door mats Good quality, very thick, great looking. I purchased four of them, and am so pleased.
Date published: 2021-06-10
Rated 5 out of 5 by from Doormat Great quality,does not fade. Thick & heavy- won’t blow away in a storm
Date published: 2021-05-31
Rated 5 out of 5 by from Dodie Coir Mat This is my third Dodie coir mat. The print is the perfect combination of wild animal and subtle classic. I love it as much now as when I first “spotted” it in the Ballard catalog.
Date published: 2021-05-25
Rated 5 out of 5 by from Adorable! This is really pretty. Have not put outside yet so can’t comment on how well it stand up but coir is pretty indestructible. As others mentioned it is thick which is exactly what I was looking for as this is meant to be for wiping feet not just to look pretty (even tho it does!). It is used outside and the door opens in so thickness is not an issue.
Date published: 2021-05-06
Rated 5 out of 5 by from Dotie Core Cheetah Prince Mat. Exactly like the catalog photo. Heavy, wind doesn’t blow. It is very thick, door probably would not go over rug if it opens over rug. Enjoying!!
Date published: 2021-05-04
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