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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Document Indoor/Outdoor Rug is rated 4.8 out of 5 by 333.
Rated 5 out of 5 by from Awesome Rug The quality and durability of this rug is awesome, while providing elegance as an indoor rug! So pleased.
Date published: 2020-05-04
Rated 5 out of 5 by from Chic outdoor rug This is a beautiful rug and well made. I’m using the black one on our small patio and have a tan one inside at our front door. These rugs are great!
Date published: 2020-04-14
Rated 5 out of 5 by from Indoor Outdoor Rug Love this rug. I use it in the breakfast area I am replacing a similar rug which I had for several years. Very durable.
Date published: 2020-03-27
Rated 5 out of 5 by from Indoor n outdoor rugs Love these rugs they stay flat I have them inside my house by the front and patio doors
Date published: 2020-03-13
Rated 5 out of 5 by from Stylish rugs to protect our carpet This is a great rug for a low price. We were looking for a stylish way to protect our wall to wall carpet from our new pup, and sisal was too expensive for the area we had in mind. We got a couple of these rugs in the largest size. They’re lightweight and beautiful. Nicer than our blah carpeting.
Date published: 2020-02-29
Rated 5 out of 5 by from Touch of Paris! I originally purchased this rug for my Airbnb. But I loved it so much that I had to keep it for myself!
Date published: 2020-02-26
Rated 5 out of 5 by from Love this in soothing mocha, my current fave. I used the same rug, same color in several different sizes to visually unify my space: worked like a charm. I recently moved & the biggest rug wouldn't fit so got a smaller one: perfection. Thanks Ballard.
Date published: 2020-02-13
Rated 5 out of 5 by from Very well made!!! I purchased this rug in brown, for my kitchen 6 months ago. Still looks new!!! Cleans very easy. I love, Ballard's quality!!! And these rugs are very affordable!! Will be ordering more!!
Date published: 2020-01-25
Rated 5 out of 5 by from Cute in my kitchen and doesn’t show /dirt easy to clean !
Date published: 2020-01-03
Rated 5 out of 5 by from You can't go wrong with this rug This is the second black document rug I've bought; they are both in my kitchen. I really like them because they're attractive and easy to clean and maintain. You can sweep them or vacuum them or take them outside for a shake. I don't think you'll be disappointed if you buy one.
Date published: 2019-12-17
Rated 5 out of 5 by from A fabulous rug Love it. Perfect on patio. Looks great and good quality.
Date published: 2019-11-23
Rated 5 out of 5 by from Indoor use: Great quality for the price. If used indoors purchase a quality rug pad from a rug or flooring store.
Date published: 2019-11-22
Rated 5 out of 5 by from Low key sophistication Love this in soothing mocha, my current fave. I used the same rug, same color in several different sizes to visually unify my space: worked like a charm. I recently moved & the biggest rug wouldn't fit so got a smaller one: perfection. Thanks Ballard.
Date published: 2019-11-16
Rated 5 out of 5 by from Document rug Love this rug! Color and quality are really nice. I needed a rug for my kitchen and wanted something that I could just hose off and this Indoor/outdoor selection was the perfect choice. I added a non skid pad to keep it in place.
Date published: 2019-11-11
Rated 5 out of 5 by from Stylish and Practical This is my third indoor-outdoor rug from Ballard. I use it in my kitchen and it makes a statement. Decided to change patterns so I purchased this new design with the French writing. Hard to find an indoor- outdoor rug in black. Easy to keep clean and a wow factor.
Date published: 2019-11-11
Rated 5 out of 5 by from Perfect for families with kids I love this rug! It’s perfect for our dining area and looks great. We have 4 grandsons, ages 7-14, and I no longer worry about them spilling drinks or food on the carpet. Highly recommend.
Date published: 2019-10-29
Rated 5 out of 5 by from Black/white Document Rug Love this rug! 2nd purchase different color. I love this style.
Date published: 2019-10-05
Rated 5 out of 5 by from Design & Quality- Top Notch Love the quality and design - my favorite rug- want to replace all of my rugs with these.
Date published: 2019-09-24
Rated 5 out of 5 by from Love it! Attractive rug (runner) - works well in my laundry room. Needs a pad to prevent movement.
Date published: 2019-09-23
Rated 5 out of 5 by from satisfaction We love it and it is exactly as the little picture shows, the color is perfect.
Date published: 2019-09-06
Rated 5 out of 5 by from Love the rug The rug was exactly what i wanted it looks great and made the room look fresh and new.
Date published: 2019-09-01
Rated 5 out of 5 by from Document Rug I absolutely love this rug so much that I purchased a second in a different color for a different space in my house. Great design and great value...I have NEVER been disappointed in any product purchased from Ballard and this is no different.
Date published: 2019-08-30
Rated 5 out of 5 by from Outdoor Rug I received my shipment promptly and it was very nice quality.
Date published: 2019-08-19
Rated 5 out of 5 by from Great for a kitchen! This rug is exactly what I wanted for in front of my kitchen sink. Nice looking and easy to clean...great for a high traffic area.
Date published: 2019-08-19
Rated 5 out of 5 by from Durable lays flat and looks great with black and white chair pads
Date published: 2019-08-16
Rated 5 out of 5 by from Indoor/outdoor runner. The runner is perfect at the entrance to my lanai. It is well made and charming.
Date published: 2019-08-13
Rated 5 out of 5 by from Document rug Like the understated look of the design. I ordered the spa color and it complements my porch furnishings perfectly.
Date published: 2019-07-30
Rated 5 out of 5 by from Kitchen Runner Cute in my kitchen and doesn’t show /dirt easy to clean !
Date published: 2019-07-25
Rated 5 out of 5 by from Exceptional rug Terrific rug. Looks wonderful in my laundry room. Great quality.
Date published: 2019-07-23
Rated 5 out of 5 by from neat rug the rug is wonderful but too big for the intended space, giving it to my daughter for her kitchen
Date published: 2019-07-12
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Product:RW264-Document Indoor\/Outdoor Rug