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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Document Indoor/Outdoor Rug is rated 4.8 out of 5 by 332.
Rated 5 out of 5 by from French script! Beautiful design! Wish you had the beige in stock.
Date published: 2021-01-23
Rated 5 out of 5 by from Cute, mudroom rug Fits perfectly in my space. The quality is what I expected, which is good.
Date published: 2021-01-14
Rated 5 out of 5 by from Document Rug is beautiful! Heavy duty, lays down nicely, great graphics. Bought a second one this week! Very worth it.
Date published: 2020-11-15
Rated 5 out of 5 by from Absolutely beautiful and indestructible I bought an area rug in mocha for my living room and a runner in mineral for a high-traffic hallway. Both are absolutely gorgeous, easy to clean and impervious to my pets’ antics. I can’t recommend this carpet enough.
Date published: 2020-11-03
Rated 5 out of 5 by from Nice quality and so easy to clean. Just hose it off.
Date published: 2020-10-16
Rated 5 out of 5 by from Really classy! Great for my laundry/mudroom. Hides dirt being tracked in from outside and cozies up the space. I used non-slip rug mats underneath to keep rugs in place.
Date published: 2020-10-05
Rated 5 out of 5 by from document rugs love these rugs. busy household lots of traffic and a year later rugs still look brand new. thank you ballard design
Date published: 2020-10-05
Rated 5 out of 5 by from Easy care. Nice quality and so easy to clean. Just hose it off.
Date published: 2020-10-04
Rated 5 out of 5 by from Loved it so much, bought a second one! We bought this rug in a smaller size for our dining room but decided we really needed a larger one. We love the design! We have kept the smaller one and will put it outside on our porch next spring.
Date published: 2020-09-26
Rated 5 out of 5 by from Simply Beautiful Bought for Bathroom but decided it's great for my WFH "office". Love IT!
Date published: 2020-09-10
Rated 5 out of 5 by from Perfect !!! Really happy with this rug, perfect for the area that I needed !!!!
Date published: 2020-09-01
Rated 5 out of 5 by from No fade! I bought this rug for my deck in May 2019. My deck has no cover and the sun beats down on it until noon. I expected it to fade to gray by the end of the summer, but it looked as fresh as the day I bought it at the end of October. When I walked out onto my second story deck, I felt like I was on a balcony in Paris. I also purchased black and white striped pillows and filled planters with bright yellow and orange begonias. What a lovely retreat!
Date published: 2020-08-09
Rated 5 out of 5 by from Another winner! This is my third indoor/outdoor rug that I have purchased from you and once again I am very satisfied. It is well made, attractive design and a quality rug.
Date published: 2020-07-23
Rated 5 out of 5 by from Document Indoor/Outdoor Rug (Mineral/Ivory) I purchased the Document Rug in the mineral/ivory color, and I could not be more pleased! I was very reluctant to order this rug, because the website pictures make this color look washed out. I finally decided to take a chance, and I was delighted that the color is vibrant, and the writing stands out very clearly. The rug arrived rolled up, but it flattened out nicely in a day or two. The way the ends are sewn gives them weight and keeps them flat. I also bought the recommended rug pad.
Date published: 2020-07-22
Rated 5 out of 5 by from FRENCH Touch for Sophistication The two document rugs that I have are wonderful--durable, flat lying,stand up to two dogs going and coming, and easy to clean.
Date published: 2020-07-14
Rated 5 out of 5 by from I'm using this "French" inspired indoor/outddor rug in my bath area near the sinks. Why? It gets a lot of traffic and spills and normal rugs had to be washed so often. A simple pass with the sweeper, maybe a blot here and there and I'm done. It is comfortable on bare feet, doesn't slide (purchased a rug pad also) and so pretty. It goes well with the French theme in my bedroom and bath. I love it!
Date published: 2020-07-06
Rated 5 out of 5 by from Document Inddor/Outdoor Rug Awesome Indoor/Outdoor Rug. Easy to take care of and very elegant. Constantly get compliments and inquiries about where I purchased it. Delivery was also quick and easy.
Date published: 2020-07-03
Rated 5 out of 5 by from Great rugs The color matches a rug I previously purchased from Ballard perfectly
Date published: 2020-07-01
Rated 5 out of 5 by from Great indoor/outdoor rug I love my rug and get so many compliments on it. The service was fast and the product is of great quality.
Date published: 2020-06-20
Rated 5 out of 5 by from Indoor/outdoor rug Had this with the natural background and black writing. Had it for years and it fared well but the black one with ivory writing is even more fabulous. Nice to see the price didn't go up terribly since the last one I got. So many compliments. It looks just wonderful under our farm house dining room table. Makes it looks so sophisticated!!!
Date published: 2020-06-19
Rated 5 out of 5 by from Awesome Rug Prefect rug for the entry from the garage. Ballard quality and value remains stellar!
Date published: 2020-06-15
Rated 5 out of 5 by from Document Rug Review Love my black document rug. It will need a rug pad. I clean with vacuum, It looks great!
Date published: 2020-06-09
Rated 5 out of 5 by from Completes the look! This is the second time I have purchased this outdoor carpet for my covered patio...so you know I love. It. Goes beautifully with my outdoor decor and so much better than exposed aggregate to walk on. Pulls the whole space together.
Date published: 2020-06-09
Rated 5 out of 5 by from Perfect indoor or outdoor Beautiful color, perfect size. Easy to vacuum or sweep. I have two of them, one indoors and one outdoors. They work well in both places.
Date published: 2020-06-09
Rated 5 out of 5 by from Love it Classy rug. Looks great in my newly renovated kitchen
Date published: 2020-06-01
Rated 5 out of 5 by from Black document rug These are beautiful and well made. I purchased the black one for my dining room and also have the sea foam green in my family room which I’ve had for a couple of years. I have dogs and grandkids in and out all the time and they have held up extremely well. If you like the look, you won’t be disappointed!!
Date published: 2020-05-31
Rated 5 out of 5 by from Great look, excellent value! I ordered the black runner with my kitchen in mind, but didn't care it on our dark wood floor. It works perfectly though in the laundry room atop a light tile floor and the easy care feature will be great for any messy jobs done in the sink area. Love the chic look, it's made well and laid flat within a day of being put down. The design is woven in, so don't be put off thinking it's just stamped or painted on.
Date published: 2020-05-12
Rated 5 out of 5 by from Document rug I love this pattern and that I can use inside or out. I do recommend a pad if you are using it inside.
Date published: 2020-05-11
Rated 5 out of 5 by from Love the quality and design - my favorite rug- want to replace all of my rugs with these.
Date published: 2020-05-07
Rated 5 out of 5 by from Awesome Rug The quality and durability of this rug is awesome, while providing elegance as an indoor rug! So pleased.
Date published: 2020-05-04
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Product:RW264-Document Indoor\/Outdoor Rug