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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Document Gift Wrap - Set of 3 is rated 4.8 out of 5 by 46.
Rated 5 out of 5 by from It's a beautiful paper. I haven't had a chance to use my "Document Gift Paper" because I ordered it after Christmas. I was so excited to get it and couldn't believe how rich looking it is. I can't wait for Christmas to wrap my daughter's gifts in it and put them under our tree with all white ornaments and white teddy bears. This paper is so sophisticated, I love it. Thanks everyone for making our Christmas "2015" more lovely.
Date published: 2015-05-23
Rated 5 out of 5 by from Pretty Paper Love the pattern on this pretty wrapping paper. The weight and print are perfect for any occasion wrap. No need to run out to the store, I will have the (tan) paper on hand whenever I need it.
Date published: 2015-04-23
Rated 5 out of 5 by from Excellent product! I have ordered and re-ordered this document wrap several times, and I absolutely LOVE it! I have a small business and all of my customers love my gift wrapping using this wrap. Thank you so much for continuing to offer it. Excellent product and outstanding service from Ballard's....Love everything in the catalog!
Date published: 2015-01-16
Rated 5 out of 5 by from Beautiful I love this paper. I have several project ideas that it will be great with.
Date published: 2015-01-11
Rated 5 out of 5 by from high quality The paper is beautiful and high quality.....so glad I bought it. Put together some paper scrolls for Christmas with a little red ribbon (looked very nice) and plan on covering our books with it to make the room look fab. If you are wavering my suggestion would be to buy this paper...you won't regret it.
Date published: 2015-01-08
Rated 5 out of 5 by from Good stuff! This paper is a nice weight, and I'm sure would be gorgeous as a wrapping paper, and year-round, too, not just at the holidays. However, I don't plan on using mine that way (unless I'm down to scraps!). I'll use it to decoupage some keepsake boxes, some magazine file boxes, and am still deciding whether to use it as 'wallpaper' on the inside of an armoire. I think it'd be excellent decoupaged on the inside of a writing desk. I like the idea of using it as book jackets to pretty up a bookshelf, as matting for picture framing, and even as drawer liner. I got the natural shade and am wishing I could still get it in Spa (hint, hint Ballard Designs!). The sale price is a good prices for 3 rolls of this stuff, so snap it up while you can!
Date published: 2014-12-29
Rated 5 out of 5 by from A very pretty paper that suits my neutral decor I love this paper and have ordered it several years in a row, and I'll keep ordering it until you no longer offer it. It looks great with gold ribbon. It's the perfect gift wrap for a neutral decor and looks very sophisticated and understated.
Date published: 2014-11-25
Rated 5 out of 5 by from Quality gift wrap I love this french script document gift wrap! Great quality, sturdy paper. Will order more! Elegant design. Will make a wonderful, year-round wrapping paper not only for the holidays, but any gift occasion and for decorative purposes, too. Thanks Ballard Designs!
Date published: 2014-11-21
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Product:AM931-Document Gift Wrap - Set of 3