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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
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Document Gift Wrap - Set of 3 is rated 4.8 out of 5 by 46.
Rated 5 out of 5 by from It's a beautiful paper. I haven't had a chance to use my "Document Gift Paper" because I ordered it after Christmas. I was so excited to get it and couldn't believe how rich looking it is. I can't wait for Christmas to wrap my daughter's gifts in it and put them under our tree with all white ornaments and white teddy bears. This paper is so sophisticated, I love it. Thanks everyone for making our Christmas "2015" more lovely.
Date published: 2015-05-23
Rated 5 out of 5 by from Pretty Paper Love the pattern on this pretty wrapping paper. The weight and print are perfect for any occasion wrap. No need to run out to the store, I will have the (tan) paper on hand whenever I need it.
Date published: 2015-04-23
Rated 5 out of 5 by from Excellent product! I have ordered and re-ordered this document wrap several times, and I absolutely LOVE it! I have a small business and all of my customers love my gift wrapping using this wrap. Thank you so much for continuing to offer it. Excellent product and outstanding service from Ballard's....Love everything in the catalog!
Date published: 2015-01-16
Rated 5 out of 5 by from Beautiful I love this paper. I have several project ideas that it will be great with.
Date published: 2015-01-11
Rated 5 out of 5 by from high quality The paper is beautiful and high quality.....so glad I bought it. Put together some paper scrolls for Christmas with a little red ribbon (looked very nice) and plan on covering our books with it to make the room look fab. If you are wavering my suggestion would be to buy this paper...you won't regret it.
Date published: 2015-01-08
Rated 5 out of 5 by from Good stuff! This paper is a nice weight, and I'm sure would be gorgeous as a wrapping paper, and year-round, too, not just at the holidays. However, I don't plan on using mine that way (unless I'm down to scraps!). I'll use it to decoupage some keepsake boxes, some magazine file boxes, and am still deciding whether to use it as 'wallpaper' on the inside of an armoire. I think it'd be excellent decoupaged on the inside of a writing desk. I like the idea of using it as book jackets to pretty up a bookshelf, as matting for picture framing, and even as drawer liner. I got the natural shade and am wishing I could still get it in Spa (hint, hint Ballard Designs!). The sale price is a good prices for 3 rolls of this stuff, so snap it up while you can!
Date published: 2014-12-29
Rated 5 out of 5 by from A very pretty paper that suits my neutral decor I love this paper and have ordered it several years in a row, and I'll keep ordering it until you no longer offer it. It looks great with gold ribbon. It's the perfect gift wrap for a neutral decor and looks very sophisticated and understated.
Date published: 2014-11-25
Rated 5 out of 5 by from Quality gift wrap I love this french script document gift wrap! Great quality, sturdy paper. Will order more! Elegant design. Will make a wonderful, year-round wrapping paper not only for the holidays, but any gift occasion and for decorative purposes, too. Thanks Ballard Designs!
Date published: 2014-11-21
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Product:AM931-Document Gift Wrap - Set of 3