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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Devlin Tufted Rug is rated 4.4 out of 5 by 102.
Rated 5 out of 5 by from Nice quality Beautiful rug, nice and thick! So thrilled it does not shed very much. Love the soft colors!
Date published: 2020-09-08
Rated 5 out of 5 by from Beautiful, soft, colors true to website, couldn’t be happier!
Date published: 2020-07-21
Rated 5 out of 5 by from Beautiful rug! I ordered this 9x12 rug just based on internet pictures. Generally I don’t buy anything unless I can touch it and see it in person. So I ordered the swatch. However the rug was delivered three weeks ago and I still don’t have the swatch. Doesn’t matter because I love it. It is not as light in color as some of the photos imply but the lighting in my room is very poor. The colors are spot on to blend with my wood floors and the mottled brick fireplace. It sheds a LOT right now and needs to be vacuumed often for to the traffic it gets. The $40 delivery fee was worth it and the guys dropped it off in the space I needed it. The quality is very good, no curling at the edges, simply beautiful. Love love love it!
Date published: 2020-06-24
Rated 5 out of 5 by from Beautiful rug Beautiful, soft, colors true to website, couldn’t be happier!
Date published: 2020-06-24
Rated 5 out of 5 by from A pretty, high quality throw rug. I love this pretty rug! It is of nice quality and has a beautiful design.
Date published: 2020-06-24
Rated 5 out of 5 by from Love these rugs! I love these rugs! They are beautiful and are so soft. They are of excellent quality and colors are as pictured. I am highly satisfied with these!
Date published: 2020-06-17
Rated 5 out of 5 by from Simply elegant Quality material (thick, full), and craftsmanship. The colors complement the DR, and nearby LR decor quite nicely. This was a sample to help with my decision. I will be purchasing a larger one for my DR. The one customer's review including pic with aerial view was especially.helpful.
Date published: 2020-05-25
Rated 5 out of 5 by from Devlin Tufted Rug Was exactly as it appeared on website! Colors are beautiful and compliment the space we are putting it in. Great price and looks beautiful!
Date published: 2020-05-15
Rated 5 out of 5 by from Beautiful and soft Beautiful rug with true colors, and a nice, soft pile. Arrived in time and with a professional delivery. Very happy!
Date published: 2020-03-13
Rated 5 out of 5 by from Love this rug I was concerned about ordering this rug because colors online can be off. I called Ballards to ask if it would go with the color Ballards ‘Spa’ but based on the Devlin Blue label, the person on the call was reluctant to recommend. I scoured pictures on their web site and based on an office picture that showed spa colors with the rug, I took a chance and ordered it. I could not be happier. Lovely rug and it does not shed as much as other area rugs I’ve purchased. I was pleased to find a bag to ship it back rolled up in the rug if it had not worked out. Ballard’s makes the experience risk proof.
Date published: 2020-02-23
Rated 5 out of 5 by from Great small rug Very pretty and seems to wear well-live the colors
Date published: 2020-02-04
Rated 5 out of 5 by from Gorgeous Rug I love, love, love the colors in this rug! It is soft, thick and the colors are gorgeous. So pleased with this purchase. The signature velvet and linen pillow in Oasis and Doe coordinate perfectly with the colors in this area rug.
Date published: 2020-02-02
Rated 5 out of 5 by from Perfect! Beautiful quality and color is just as photographed!
Date published: 2019-11-13
Rated 5 out of 5 by from Dealing wool area rug. Arrives in perfect condition. Colors are true as shown. Quality is very fine. Rug is thicker than expected. Altogether, an excellent purchase.
Date published: 2019-10-27
Rated 5 out of 5 by from Area rug for my sunroom The Devlin tufted rug is perfect. Love the color & the quality!
Date published: 2019-10-21
Rated 5 out of 5 by from Outstanding Wool Rug!!! The richness of this gorgeous wool rug is over the moon! The coloring...the texture..its softness.. all outstanding! This piece exceeds the top-quality design/construction we’ve come to expect and always receive from Ballard Design. It even comes with a large heavy duty plastic bag and wrap straps for storage when not in use
Date published: 2019-10-07
Rated 5 out of 5 by from Beautiful Rug Love this gorgeous rug! The colors are subtle and work perfectly in our living room. Soft under bare feet, this is a rug well worth the price!
Date published: 2019-10-07
Rated 5 out of 5 by from Lovely Devlin Rug! The Devin rug is lovely and works beautifully in our sitting room. The colors are subtle and the quality of the rug is very high.
Date published: 2019-10-01
Rated 5 out of 5 by from Colors and quality It’s a very nice rug especially when you can get it on sale. It ties my blue gray walls with my gold sofa. Very comfortable with a RugPadUSA pad under it
Date published: 2019-09-15
Rated 5 out of 5 by from Magic carpet!! Gorgeous, fits beautifully in my small living room; subtle colors bring the room together
Date published: 2019-09-14
Rated 5 out of 5 by from Devlin in the Dining room ! Love the Devlin tufted rug ! It totally transformed and pulled together our dining room !
Date published: 2019-09-13
Rated 5 out of 5 by from Beautiful Rug! I bought this about 6 weeks ago to replace another rug I had in my dining room. I love the pattern and colors. the main color is a greyish-blue. There are tones of gold, green & a brownish-red in the pattern. I would say it looks true to the pictures. I did not want to repaint or change anything else & this rug fit right in with my color scheme. I think it’s a good price for an 8x10 rug. I would highly recommend. It is wool so it is still shedding but that will eventually stop.
Date published: 2019-07-15
Rated 5 out of 5 by from Lovely Rug We were furnishing a new NC mt. Condo and this Devlin rug I chose for the guest bedroom. I like the subtle colors and the thick pile of the rug. Looks great in the room and very pleased with my purchase.
Date published: 2019-06-06
Rated 5 out of 5 by from Beautiful rug! Beautiful rug! Just the right colors for my living room.
Date published: 2019-02-09
Rated 5 out of 5 by from Love it After looking at many rugs online and in stores, we chose the Devlin. The beautiful pattern, the muted colors and quality of the material is perfect. It looks wonderful over the hardwood floor in the Family Room. In addition, the price was better than comparable rugs we saw at local stores. Thank you Ballard, we love it!
Date published: 2019-02-01
Rated 5 out of 5 by from Love the muted tones in this rug This rug has so many different muted colors, it will go well work in any room. High quality rich looking rug. I would order a swatch, it is very hard to correctly describe the colors. But it is lovely. Looks gorgeous over medium to dark hardwood floors.
Date published: 2018-11-15
Rated 5 out of 5 by from Beautiful Neutral, Soft/Plush Carpet After reading the reviews on the background color, I was nervous ordering especially since I was ordering 2 for the same room. The carpet does have a hint of spa blue, light gray and mint green that create a soft neutral all its own. The other colors are a pale terracotta, teal, beige and the vine is a mocca/ brown. Creates the comfy formal look I was looking for in my everyday living/dining room. It is shedding but expecting that to stop soon. Very happy with purchase and the delivery was way earlier than originally estimated. Wish home delivery was free. Hope my photos help in making your decision.
Date published: 2018-05-01
Rated 5 out of 5 by from Beautiful colors. Thick pile. I am amazed at how perfect this rug looks in my home. I know that is irrelevant for future buyers so I'll speak to them. I ordered the sample and I'm glad I did. The sample was of the colors only- not the pattern. It was of thin stripes. The colors definitely worked but I couldn't tell which stripe was the background. So the background is not the color of blue I thought it would be...but I love it even more. It sheds a lot- needs frequent vacuuming .❤️❤️ I love it!!
Date published: 2017-07-10
Rated 5 out of 5 by from Beautiful rug Muted background with subtle pop of colors described. Order the swatch, I'm glad I did.
Date published: 2017-03-13
Rated 5 out of 5 by from gorgeous rug. this rug is gorgeous. the background color is more of a gray than a blue. there are blue accents in the flowers but the background color is a gray. the warm wheat-y gold matched our paint color perfectly. just what the room needed to pull everything together. Couldn't have designed it better myself. Thanks!
Date published: 2016-05-14
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Product:RT311-Devlin Tufted Rug

Devlin Tufted Rug

Devlin Tufted Rug Swatch