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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Desk Tray is rated 1.0 out of 5 by 3.
Rated 1 out of 5 by from Not sturdy...disappointing! I purchased this bed tray some months ago to utilize for my husband after his hospitalization...what a disappointment! The collapsible legs are not secure to use in bed. they DO NOT LOCK IN PLACE, thus creating a recipe for disaster. The top is of some type of composite wood, not terribly user friendly to keep sanitized. An overall miss, sorry Ballard, I cannot recommend!
Date published: 2022-02-16
Rated 1 out of 5 by from Please don't buy this... I hate to do this and yet I have to. It's a mess. It's VERY heavy, the tray wouldn't stay in place for leaning anything up on it and (did I mention it's very heavy?), the bolts were not in place when unpacked. I'm disappointed in the look, the weight, the quality overall.....and I'm disappointed that it cost so much for me to take the trouble to ship it back.. It's too much time and trouble. I'm happy with my other purchases from these guys so far
Date published: 2021-12-19
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Product:AX009-Desk Tray