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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Delano Glass Door Console is rated 4.8 out of 5 by 74.
Rated 5 out of 5 by from Great console for dining room. Got this console table for my dining room. Looks great with white table and chairs. I have ordered the Paulette servers for each side. Am anxious to see how they look together. Love the black and white look. I would highly recommend.
Date published: 2020-07-05
Rated 5 out of 5 by from Beautiful display console table Sturdy and beautiful. I put Indian pottery inside for display. Everyone loves it
Date published: 2020-06-12
Rated 5 out of 5 by from Perfect console The console is perfect. It arrived in perfect condition and is exactly as described in the catalogue. It looks great and matched well with other furniture in my house.
Date published: 2020-05-02
Rated 5 out of 5 by from Love it Well made, stylish iron door accents, heavy, solid, easy to access back panel, love.
Date published: 2020-04-21
Rated 5 out of 5 by from Delano Iron Door Console Table It’s perfect in our living room below the TV. It contains all of the A/V equipment for the TV.
Date published: 2020-01-13
Rated 5 out of 5 by from It is a beautiful cabinet! It was just perfect for my entryway. It is very well made. I plan to also purchase 2 of the matching bookcases.
Date published: 2020-01-11
Rated 5 out of 5 by from Gorgeous and high quality This is a beautiful piece and I'm so happy with the quality. We have received so many compliments on it. It really completes the look of our living room. Couldn't be happier I purchased it! Beware though, it's extremely heavy. Moving it even slightly is a two person job for sure.
Date published: 2019-12-15
Rated 5 out of 5 by from It is a beautiful cabinet! It was just perfect for my entryway. It is very well made. I plan to also purchase 2 of the matching bookcases.
Date published: 2019-11-28
Rated 5 out of 5 by from Delano cabinet It is a beautiful cabinet! It was just perfect for my entryway. It is very well made. I plan to also purchase 2 of the matching bookcases.
Date published: 2019-11-16
Rated 5 out of 5 by from Love this console table! It is very well built and sturdy. It is even better looking in person than in the brochure. The metal doors give it an beautiful touch.
Date published: 2019-10-01
Rated 5 out of 5 by from Perfect buffet! This is the perfect buffet for our restored Craftsman dining room. It is very well-built and finished. The only thing would be nice is if there were lights inside, but knew it didn't when we ordered it. What is not apparent from the description is that there are very adequate openings for cords, etc. should you want to use this for electronics. Nice!
Date published: 2019-09-20
Rated 5 out of 5 by from Perfect size Lots of storage and very strong item. It is the perfect size for all of our books and games, yet looks sophisticated instead of clunky.
Date published: 2019-05-21
Rated 5 out of 5 by from Beautiful piece of furniture Bought this after admiring it for a few months.....and it didn’t disappoint.....just what I needed...
Date published: 2019-05-21
Rated 5 out of 5 by from Classy I am extremely happy with my purchase of the Delano Iron door console table. it matches my front door and also compliments my new fireplace surround! It is a well-built piece of furniture! Very classy!
Date published: 2019-03-26
Rated 5 out of 5 by from Beautiful and well made We saw this in the Ballard design store in PA but ordered it for our home in Florida. It is very well made and just the right height to sit under wall mounted TV. It is a bright white and goes nicely with any style. Would highly recommend
Date published: 2018-11-09
Rated 5 out of 5 by from Beautiful Design! I’ve had this piece in my living room for three months now and I am in love with it. I get more compliments on this than any other piece of furniture in my home! I needed something long but not too deep and the dimensions of this couldn’t be better. The light cream finish with the black metal doors is striking. If you’re a Ballard refular jusy know that this piece is not nearly as cream colored as other furniture I’ve ordered. It isn’t true white, but it’s a very nice/elegant off white (which I much prefer to the vanilla color of some of the other furnishings). I ordered this without a single online review which made me nervous but I’m so glad I did.
Date published: 2017-12-19
Rated 4 out of 5 by from Great title. The iron doors sold me! The console is beautiful - solid, well made and functional. The only thing that kept me from giving it a 5 star rating is the color - it is advertised as 'white' in color, when in fact it is more 'cream' in color. Nonetheless, I love the piece but would have preferred a real white in color.
Date published: 2019-09-24
Rated 3 out of 5 by from Defective foot, but love the piece. Love the piece but leveling foot broke off in my hand. Wood split when foot was attached. Customer service was friendly and easy to work with for exchange.
Date published: 2020-10-11
Rated 1 out of 5 by from Still waiting Waiting weeks- two sent damaged and still waiting on 3rd one to show up
Date published: 2020-05-30
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