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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Dayna Stools is rated 4.8 out of 5 by 458.
Rated 5 out of 5 by from Great bar stools! Beautiful and well made. Exceeded my expectations and are perfect match for my new countertops and cabinets.
Date published: 2022-09-26
Rated 5 out of 5 by from Dayna Counter Stools Love the chairs and quality! It's a creamy white but not yellow toned and works with my Alabaster paint and white marble.
Date published: 2022-08-26
Rated 5 out of 5 by from Dayna Counter stools Dayna stools are nice and sturdy. They were packaged very securely to insure no damage in shipping. Got exactly what I wanted.
Date published: 2022-08-06
Rated 5 out of 5 by from Quality The barstools are great quality and look high end!
Date published: 2022-06-19
Rated 5 out of 5 by from Transformed my kitchen with these chairs! These counter height chairs are beautiful and high quality
Date published: 2022-05-16
Rated 5 out of 5 by from A Great Purchase The stools are not only great looking but the quality is top notch. Very happy with this purchase.
Date published: 2022-04-27
Rated 5 out of 5 by from Dayna Counter Stools Very pretty counter stools! I was surprised at the thickness of the cushions! We haven’t placed them yet due to some remodeling, but look forward to using them. I know that they will add a decorator touch to the kitchen and will match the Dayna chairs which we purchased!
Date published: 2022-04-08
Rated 5 out of 5 by from Sturdy, comfortable and gorgeous! They are sturdy, comfortable and gorgeous! I’m so happy I paid a little more to get these. They add so much style to our kitchen. Some chairs are too tiny for normal size people, but these are substantial to provide a very comfortable seat. I sit at the kitchen counter now to drink coffee, talk on the phone, pay bills, etc.
Date published: 2022-04-01
Rated 5 out of 5 by from Perfect Counter Stools These stools are exactly as I hoped they would be! The color, style and quality are perfect.
Date published: 2022-03-31
Rated 5 out of 5 by from Wonderful bar stools! Love these bar stools! They are so comfortable and sturdy.
Date published: 2022-03-28
Rated 5 out of 5 by from Very classy… These stools are very nice looking and comfortable.
Date published: 2022-02-28
Rated 5 out of 5 by from Buy these!! Stunning! These are so beautiful and I am so pleased with my purchase. They are very well built, comfortable, and adds a really elegant look to our kitchen island. Highly recommend!
Date published: 2022-01-19
Rated 5 out of 5 by from Fit perfectly well in our house on the Exumas Very happy about the chairs . Desperately waiting for 6 more to come.
Date published: 2022-01-05
Rated 5 out of 5 by from Comfortable, sturdy and stylish! I’m so happy with these stools. They are sturdy and not too heavy. Comfy wide seats. They are perfect for our beach home Excellent value
Date published: 2022-01-02
Rated 5 out of 5 by from Dayna counter height stool I am so happy with my Dayna Stools! I kept delaying my purchase because I ordered white cabinets and I knew the Dayna Stools were were more of a warm white. The solutions was simple....one can of Krylon satin white spray paint and ten minutes later my five chairs were perfect for my kitchen. They are well made and look perfect in my classic white kitchen. Thank you Ballard!
Date published: 2021-12-13
Rated 5 out of 5 by from Perfect I purchased these a few months ago and could not wait to “dress them up” for the holidays. They are sturdy with comfortable seats and lovely decorated or not. Note that they are painted so you cannot see the wood grain. I love them!
Date published: 2021-12-07
Rated 5 out of 5 by from Great Counter Stools These stools were even better than expected. Beautiful, extremely sturdy and very comfortable. Also shipped faster than expected.
Date published: 2021-12-03
Rated 5 out of 5 by from Fantastic stools Beautiful, sturdy, comfortable! We have tried and returned so many stools from various sources and unable to find the perfect ones … until there. They are perfect for our space, comfortable and just beautiful.
Date published: 2021-11-30
Rated 5 out of 5 by from Completed the look. Added Dayna barstools to the dining chairs purchased two years ago. Great quality and comfortable. Highly recommend.
Date published: 2021-11-13
Rated 5 out of 5 by from Dayna Stools So comfortable! Would buy again. They look great in my kitchen.
Date published: 2021-10-06
Rated 5 out of 5 by from Beautiful Barstools! These are so comfortable! They look fantastic. They shipped really quickly and came fully assembled. Delivery was a breeze. Highly recommend
Date published: 2021-09-28
Rated 5 out of 5 by from Love these chairs! Very comfortable chairs. Beautiful design! Love them ..
Date published: 2021-08-28
Rated 5 out of 5 by from A must for your kitchen! Love these stools! They’re sturdy, the color is beautiful, and I love that the fabric can be easily swapped.
Date published: 2021-08-24
Rated 5 out of 5 by from Glad I splurged High quality, comfortable stool. Worth the price.
Date published: 2021-08-22
Rated 5 out of 5 by from Dayna Stool Great quality and looks. The seat cushion material is nice, but the build lends itself to being reupholstered easily as well for a more custom appearance.
Date published: 2021-08-17
Rated 5 out of 5 by from Dayna stools I ordered the Dayna counter stools in green. Absolutely love them! Nice comfortable large seat and love the look! One if my favorite things I’ve bought from Ballards! Highly recommend!
Date published: 2021-07-26
Rated 5 out of 5 by from Nice Dayna Stools Lovely design, generous seat, sturdy construction. Reupholstering with performance fabric recommended. Took six months but satisfied with product.
Date published: 2021-07-25
Rated 5 out of 5 by from Exceptional quality! I know the shipping is aggressive, but they come fully assembled, packed beautifully and were delivered WITHIN DAYS of me ordering them. I ordered the cream/white and could not be more pleased. They are exactly what our kitchen facelift needed. Slight distressing which I wasn’t expecting, but it adds a certain charm and uniqueness to the stools. And they’re actually comfortable!
Date published: 2021-07-24
Rated 5 out of 5 by from Quality and look. Lives up to promise. Love the look and quality. Only downside is the unexpected wait but in the end it was worth it.
Date published: 2021-07-19
Rated 5 out of 5 by from Worth the wait! Thanks to other reviews and pictures, I decided to order these in May. I just received them and they are sturdy, well made and beautiful. The wood grain does not show; they truly are a matte black. I can’t wait to dress them up with wreaths during the holidays. The cushions are more beige than off white so I may cover them and am glad to have that option. Shipping was pricey but I did use a 20% off event which helped.
Date published: 2021-07-15
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