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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Dayna Stools is rated 4.8 out of 5 by 214.
Rated 5 out of 5 by from White stools The white stools are a soft white in color with a slightly distressed finish. The finish is not a shiny, gloss. Its more of a matte finish and very pretty.
Date published: 2020-07-05
Rated 5 out of 5 by from Elegant and comfortable! Love these stools. They look great in my kitchen and they are actually super comfortable. Bought in the gray color and there is some distressing which I didn't expect but they are really beautiful. Only thing that would make them better would be if the cushion was removable to wash.
Date published: 2020-07-02
Rated 5 out of 5 by from Delightful chinoserie bar stool Study, well designed for price point. Noticed many "notable" designers using this bar stool/dining chair in their projects... very pleased with the look and easily reupholstered when want/need be.
Date published: 2020-06-29
Rated 5 out of 5 by from Stylish and comfortable These not only look amazing, they are comfier than I expected. The quality is amazing.
Date published: 2020-06-29
Rated 5 out of 5 by from Dayna Stools are PERFECT! The Dayna Stools are absolutely beautiful! They truly “made” the kitchen island/dining area transition. Only one recommendation to Ballard: persuade the maker to provide a faux leather and/or Sunbrella fabric option for the seats. Otherwise, they’re perfect!
Date published: 2020-06-28
Rated 5 out of 5 by from Beautiful and comfy I love the Dayna counter stools. I have them in gray. I especially like the oversized comfortable upholstered seats. They are sturdy and well-made.
Date published: 2020-06-23
Rated 5 out of 5 by from Love these counter stools These counter stools are great! They are lightweight, comfortable and vert attractive!
Date published: 2020-06-19
Rated 5 out of 5 by from Dayna Counter Stools These stools are very nicely made. They are sturdy and very comfortable. My husband wasn’t sure about them until they arrived and he sat in one. They seat is nice and wide and substantially padded.
Date published: 2020-06-11
Rated 5 out of 5 by from Dayna Barstools I absolutely love my new Dayna bar stools! I purchased the black ones. I needed 4 for my kitchen. They are beautiful and the seat is really comfortable. Would definitely recommend.
Date published: 2020-06-10
Rated 5 out of 5 by from Dayna counter stools My hesitation in these stools was the “cream” color. I did order 3, and they are very light, almost white. So happy! The paint is matte and I did wish they were a shiny white and not rubbed. However, I got over it and absolutely love these stools. They compliment my style and the quality is great! A generous seat size and comfortable. Also, the seat covering can be easily replaced. A bit pricey but I waited for the best sale and feel I paid a fair price! ❤️
Date published: 2020-06-08
Rated 5 out of 5 by from Beautiful stools to look at with comfortable seats however, the backs are uncomfortable and poke into you. Additionally, the “oak” finish looks fake and very resin-like. I wish I’d gotten a painted stool. Finally, the only option for the cushion is white which isn’t very practical for a counter stool.
Date published: 2020-06-03
Rated 5 out of 5 by from SOPHISTICATED AND COMFORTABLE!! These chairs are gorgeous, solid and comfortable. Thry are everything to making your seating area perfect!
Date published: 2020-05-19
Rated 5 out of 5 by from Top quality stools High quality counter height stools, look fabulous, and are well made and sturdy. Very comfortable to sit on.
Date published: 2020-04-17
Rated 5 out of 5 by from Dayna stools superb Beautiful stools. Packaged perfectly and look fantastic in my kitchen . The warm grey is really soft.
Date published: 2020-04-04
Rated 5 out of 5 by from Sheer elegance Originally ordered a pair os stools in warm grey. Decided to swap them out for the rubbed cream. Regardless of the color, these aresuch beautiful and elegant stools!
Date published: 2020-03-30
Rated 5 out of 5 by from Love the style of these stools and the fact that they are very stable. They have a nice wide seat and will look great in my new kitchen.
Date published: 2020-03-14
Rated 5 out of 5 by from Dayna Stools Loved them. They work perfect for my counter in the kitchen.
Date published: 2020-03-02
Rated 5 out of 5 by from Perfect Seating Perfect height for kitchen island seating. Light weight, stable with a great color selection.
Date published: 2020-02-28
Rated 5 out of 5 by from Dayna Stools Classic style...beautiful and well-constructed. I’m very pleased with the stools, and with the care with which they were packed and delivered.
Date published: 2020-01-29
Rated 5 out of 5 by from Love these! We love these bar stools! Great construction quality, classic but fun!
Date published: 2020-01-27
Rated 5 out of 5 by from So happy! These are perfect in our new house! Very high quality and they were delivered So quickly in perfect condition.
Date published: 2020-01-25
Rated 5 out of 5 by from BEAUTIFUL CHAIRS! Lovely in every way! They add that certain something we were looking for at our counter. Well made. Great value.
Date published: 2020-01-16
Rated 5 out of 5 by from Dayna Barstools a hit! These stools are beautiful--I previously had heavy leather director's chair type barstools and these go much better with my decor. Very well made and attractive. I have already gotten a lot of compliments on them.
Date published: 2020-01-14
Rated 5 out of 5 by from Dayna Stools These stools are just what my kitchen needed. They're comfortable and the warm grey finish has a great tone/warm neutral.
Date published: 2020-01-13
Rated 5 out of 5 by from Looks plus comfort! In addition to looking beautiful, these chairs are incredibly comfortable- such an upgrade from what I had previously.
Date published: 2019-12-28
Rated 5 out of 5 by from Nice quality and beautiful. The pictures don’t really show the fabric. It’s like a sand color.
Date published: 2019-12-27
Rated 5 out of 5 by from Very attractive and comfortable. Love these bar stools. Extremely comfortable . Very attractive .
Date published: 2019-12-27
Rated 5 out of 5 by from Three Thumbs Up We adore our Dayna stools. Elevate the look of our whole kitchen.
Date published: 2019-12-09
Rated 5 out of 5 by from Great counter stool! We love our new counter stools. They are very comfortable and fit nicely under our island counter. They are made well and extremely sturdy. The grey color works well with our gray and white kitchen too!
Date published: 2019-12-07
Rated 5 out of 5 by from Second order I ordered 4 of these for the breakfast room table last year. Loved them. The quality is what truly surprised me. These are excellent in every way. I have just order 2 counter chairs for the kitchen. So excited. They look great.
Date published: 2019-12-03
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