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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Dayna Stools is rated 4.8 out of 5 by 369.
Rated 5 out of 5 by from Exceptional quality! I know the shipping is aggressive, but they come fully assembled, packed beautifully and were delivered WITHIN DAYS of me ordering them. I ordered the cream/white and could not be more pleased. They are exactly what our kitchen facelift needed. Slight distressing which I wasn’t expecting, but it adds a certain charm and uniqueness to the stools. And they’re actually comfortable!
Date published: 2021-07-24
Rated 5 out of 5 by from Quality and look. Lives up to promise. Love the look and quality. Only downside is the unexpected wait but in the end it was worth it.
Date published: 2021-07-19
Rated 5 out of 5 by from Worth the wait! Thanks to other reviews and pictures, I decided to order these in May. I just received them and they are sturdy, well made and beautiful. The wood grain does not show; they truly are a matte black. I can’t wait to dress them up with wreaths during the holidays. The cushions are more beige than off white so I may cover them and am glad to have that option. Shipping was pricey but I did use a 20% off event which helped.
Date published: 2021-07-15
Rated 5 out of 5 by from Beautiful! Not only a work of art, but also comfortable and well constructed.
Date published: 2021-07-08
Rated 5 out of 5 by from Ultimate Grandmillenial Counterstool I absolutely love these stools. I ordered some from Serena and Lily that cost twice as much and sent them back! These have a beautiful finish, great proportions, are comfortable and make such an elegant chic statement
Date published: 2021-06-05
Rated 5 out of 5 by from Perfect! This is perfect for my new bathroom dressing chair!
Date published: 2021-05-25
Rated 5 out of 5 by from BEST BARSTOOLS! I was extremely impressed with these barstools. They are very comfortable to sit on and look fabulous! Everyone compliments them! I find myself sitting at the kitchen counter more than ever now!
Date published: 2021-05-18
Rated 5 out of 5 by from Great quality Very pleased with the quality and style. They are very solid stools and are comfortable.
Date published: 2021-05-18
Rated 5 out of 5 by from snazzy these stools are quality furniture and add a lot of style to the room. I have them in my kitchen which is definitely white even those these are called "cream". a perfect neutral
Date published: 2021-05-13
Rated 5 out of 5 by from Cool Pop of Color in Green I purchased these in green and absolutely LOVE them! They add a cool pop of color to my kitchen island. Besides the gorgeous design, they are solid, functional and quality pieces. I’m beyond satisfied with my purchase.
Date published: 2021-05-01
Rated 5 out of 5 by from A+ in both style and substance Great in function and style. Hold up well against 2 young boys and nightly wipe downs.
Date published: 2021-04-18
Rated 5 out of 5 by from Perfect I have always loved these chairs and a kitchen reno gave me the chance to order three warm gray. They are exceptional, blend amazingly with my walls, cabinetry and existing furniture. Even cushions are super supportive - better than I imagined but plan to recover!! Arrived fully assembled & well packed. No scratches or dents.
Date published: 2021-04-07
Rated 5 out of 5 by from DAYNA COUNTER STOOLS I was pleasantly surprised at how sturdy these stools. I scotch guarded them myself! They blended great with my gray cabinets. Ballard Designs didn’t disappoint.
Date published: 2021-04-02
Rated 5 out of 5 by from Just what I wanted Beautiful stool. I love the wide and comfortable seat. For this same price, other retailers only offered hard tiny stools. Glad I finally went for it and purchased these!
Date published: 2021-03-18
Rated 5 out of 5 by from Comfortable! These chairs are not only high quality but they are super comfortable. I could t be happier with this purchase
Date published: 2021-03-14
Rated 5 out of 5 by from Great investment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great style, well made, and very comfortable. .
Date published: 2021-03-05
Rated 5 out of 5 by from Stools are fine, table not so much. The chairs and stools are fine. The tabletop came cracked. Ballard sent a replacement. The porcelain is too small for the frame, they used caulking to try to make it fit. They are sending a third replacement, hopefully.
Date published: 2021-03-04
Rated 5 out of 5 by from Fabulous Dyna Stools These stools are amazing. Very comfortable, sturdy and stylish.
Date published: 2021-03-04
Rated 5 out of 5 by from Beauty, quality, comfort combined. Beautiful stools of exceptional quality. Very comfortable. We highly recommend them.
Date published: 2021-03-04
Rated 5 out of 5 by from Pretty Stools Beautiful! Wide seats and sturdy. Love the oak color!
Date published: 2021-03-04
Rated 5 out of 5 by from Dayna counter stools Great stools. Beautiful design, well built and sturdy.
Date published: 2021-03-04
Rated 5 out of 5 by from Beautiful and durable Beautiful yet functional. The stools make a lovely addition to our kitchen. They have a classic traditional look and they are durable enough to hold up to everyday use.
Date published: 2021-03-04
Rated 5 out of 5 by from Love them I love the Dayna counter stools. Great quality. Look beautiful in my kitchen.
Date published: 2021-02-24
Rated 5 out of 5 by from Quality Great quality! Seats are nice and wide for bigger people. Over all look and quality are 10/10
Date published: 2021-02-05
Rated 5 out of 5 by from Well constructed, Great quality They were well protected and in perfect condition when they arrived. Match my chairs. Well constructed and nice “performance” fabric.
Date published: 2021-01-14
Rated 5 out of 5 by from Dayna Stools in grey - LOVE! Love these stools! The grey color is beautiful in my neutral kitchen. Seats are covered in a pretty material. They were shipped in quality packing material. The delivery person went above and beyond trying to reach me for delivery! Very happy with the whole experience and product.
Date published: 2021-01-04
Rated 5 out of 5 by from Best Stools! These are the best stools! They are so comfortable and look absolutely beautiful in our kitchen. They are very sturdy and well made. Z
Date published: 2020-10-22
Rated 5 out of 5 by from The perfect counter stool. Love the four Dayna Stools, very sturdy and they go great under the counter.
Date published: 2020-10-17
Rated 5 out of 5 by from Just what I was looking for! These are perfect, beautiful and sturdy! The cushion is large and comfortable. I made a trip to the local store in Ft. Worth to see them in person before ordering. They were packaged very well, no damage.
Date published: 2020-10-17
Rated 5 out of 5 by from Beautiful! Very happy with the Dayna stools. They are comfy and beautiful.
Date published: 2020-10-17
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