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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Lyn T from
Dayna Arm chairsQuality meets beauty! Love the style of these chairs!
Date published: 2020-08-06
Rated 5 out of
5 by
Sheri K from
Review of Dayna Arm ChairI ordered this chair as a desk chair for my writing desk, that I have placed in a corner of our family room. It is very pretty and looks much nicer here than a normal office desk chair would. It's also quite comfortable.
Date published: 2020-07-20
Rated 5 out of
5 by
Barf from
Great pairingI purchased this chair to accompany the Eastman secretary and am very pleased with my choice. It is a very well constructed chair and the design ads an interesting dimension to the room.
Date published: 2020-07-05
Rated 5 out of
5 by
Diane P from
Dayna ChairsLove the look of my chairs in my kitchen nook. A classic design. Need a small pillow on back for comfort.
Date published: 2020-06-28
Rated 5 out of
5 by
Chaslin from
Great ChairsLove these chairs --they're well-built and very attractive. They were shipped in a timely fashion and arrived in perfect condition.
Date published: 2020-06-18
Rated 5 out of
5 by
Anonymous from
Very nice!Great green. Good and sturdy! The green is good. The cushion is good.
Date published: 2020-05-24
Rated 5 out of
5 by
Elaine T from
Love ChairI love, love, love this chair. I started out by purchasing one and loved it so much I purchased another. It is made exceptionally well and they are perfect accent chairs in my living room. I definitely recommend this product.
Date published: 2020-05-23
Rated 5 out of
5 by
Kelliemellie from
This chair is lovely!Love these chairs! They came EXTREMELY well packaged. They are sturdy and well made. I have zero complaints. I even love that they have a bar at the bottom to rest your feet. Very very happy that I made this purchase! Highly recommend!
Date published: 2020-05-12
Rated 5 out of
5 by
LMWeng from
Dayna DeliversGreat style and great quality! Love the color green on the Dayna chair!
Date published: 2020-04-06
Rated 5 out of
5 by
Nashgg from
Chippendale Arm ChairBeautiful finish, packaged perfectly. A little smaller scale than a typical arm chair which is perfect for a master bathroom.
Date published: 2020-03-25
Rated 5 out of
5 by
Debmd from
Sturdy and stylishI ordered 6 chairs, 2 arm and 4 side, for my kitchen. They are sturdy but stylish and quite comfortable. I have the coral color, which I love, and the standard linen upholstery on the seats. They add a fun pop of color to my kitchen
Date published: 2020-03-15
Rated 5 out of
5 by
Rarewoman from
Chair designIt is a pretty straight back chair. I have added a padded back cushion. The seat is comfy but a little shorter in depth than our previous chair. It doesn’t take up a lot of room. It looks very nice in our kitchen.
Date published: 2020-03-13
Rated 5 out of
5 by
Towns from
Good finish and designChairs are sturdy, nice matte finish. Received well packaged in box.
Date published: 2020-01-03
Rated 5 out of
5 by
BHW Designer from
Great Bamboo style chair!Great bamboo style chair. We used it in a client's master bedroom in Florida. She loves it.
Date published: 2019-11-15
Rated 5 out of
5 by
Dreasconfession from
Love loveI bought this chair for my vanity in my bathroom, and I love it! It is V comfortable and stains wipe up easily. I also bought the matching counter stools. The Grey is a nice warm grey and matches my grey and marble bath perfectly
Date published: 2019-10-29
Rated 5 out of
5 by
ReneeH from
Amazing chairs!Sturdy, comfy and beautiful!!! Color is soft and creamy. LOVE!!!
Date published: 2019-10-06
Rated 5 out of
5 by
Jacquie48 from
I am thrilled with the Dayna armchair, it looks wonderful in my living room. It's just what the room needed, an extra chair that really stands out!
Date published: 2019-08-11
Rated 5 out of
5 by
ChicGrammy from
Favorite chairs! The best part of this chair, other than its beauty, is that the cats don't scratch it. I added some lumbar pillows for color. We adore them. Comfy and glam!
Date published: 2019-08-01
Rated 5 out of
5 by
ChicGrammy from
THE Ideal Chair!Favorite chairs! The best part of this chair, other than its beauty, is that the cats don't scratch it. I added some lumbar pillows for color. We adore them. Comfy and glam!
Date published: 2019-07-21
Rated 5 out of
5 by
Jacquie48 from
Love my Dayna armchair!I am thrilled with the Dayna armchair, it looks wonderful in my living room. It's just what the room needed, an extra chair that really stands out!
Date published: 2019-07-04
Rated 5 out of
5 by
Lewie from
Beautiful chairI needed a nice chair for my guest room and had been looking for a long time. I finally realized this was the chair for me. It matches a tv cabinet that I had purchased from Ballard years ago, which happens to be black as well.
Chair is perfectly made, the chair pad is easily removed to accept your own
fabric and is wide and comfortable. You always get quality from your Ballard purchase. I have never been disappointed.
Date published: 2019-06-25
Rated 5 out of
5 by
mindy21 from
Great ChairThis is a great chair. I'm so glad I purchased it. Shipping was fast and it looks wonderful at my desk. It's also very comfortable!
Date published: 2019-05-26
Rated 5 out of
5 by
Robin288 from
Dana Chair!This is a beautiful chair and so well made. A beautiful accent for any room. I not only have my own, but ordered for dining rm. chairs for my children
Date published: 2019-03-27
Rated 5 out of
5 by
patti m from
Love this chair!I bought this as a desk chair, and I couldn't be more pleased. It sits comfortably, it was packaged well, and just looks great.
Date published: 2018-11-10
Rated 5 out of
5 by
KellyQ from
Dayna arm & side chairsI loved the look of these chairs for my new beach house. Bought them in the mineral (light turquoise color). Love them so so much!
They are comfortable, sturdy and seem to be extremely well made. They are amazing. If you love the look, don’t hesitate. I’m going to order more (in cream) for my breakfast room and maybe office desk for new house being built. They are perfect!!!
Date published: 2018-08-02
Rated 5 out of
5 by
Scgirl78 from
Beautiful, sturdy chairs!After debating between these and the Brooke chairs, I decided on these for a bit dresser look and was not disappointed ! I ordered two arm chairs, four side and three matching counter stools. These not only look great but are very sturdy.
Date published: 2017-05-28
Rated 5 out of
5 by
jannygirl from
love this charWe recently remodeled our kitchen, and we were looking for two chairs to go along with our round table and bench seating. We love the look and comfort! Well packaged and great quality.
Date published: 2017-05-07
Rated 5 out of
5 by
BellaDesign from
Perfect for a small spaceI recovered the seat with a sage green buffalo check fabric. It is a well made chair...just what you would expect from Ballards. I purchased the mineral colored chair...it is a robin eggs blue...absolutely beautiful! The size was just right for a small corner in my living room.
Date published: 2017-02-19
Rated 5 out of
5 by
PhillyCarol from
surprisingly niceI bought one chair and that night I ordered another. It fits in perfectly with the "casual elegant beach" look I was trying to create in my living room. The chair is a good size - not too big. The color is a nice cream white. I love these chairs.
Date published: 2016-09-12
Rated 5 out of
5 by
lovemylabrador from
Love itThis chair seems to be sturdy and well-made. I got the armchair in black for a bedroom desk chair -perfect !
