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To place an order, please call 1-800-536-7551Available 24 hours, 7 days a week.
For all other inquiries, please refer to the contact information below or visit our FAQs.
Product Information And Assembly, Replacement Part Orders
Mon-Fri 8AM - 8PM ESTSaturday 9:30AM - 6PM EST1-800-536-7551
Mail/Fax Orders
You may download an Order Form and fax it, along with payment information, to 1-800-989-4510 OR mail the order form and payment information to:
BALLARD DESIGNSOrder Department5566 West Chester RoadWest Chester, OH 45069
Office of the President
Send questions and comments for Ryan McKelvey and the executive team topresident@ballarddesigns.com
New Product Submissions
Many fine companies contact us with exciting products to consider for inclusion in the Ballard Design catalog.To fairly evaluate each new opportunity, we ask that you submit your product information in writing on your organization's letterhead, along with any brochures or relevant printed information that may clarify the features and benefits of your offering.If your products meet our current merchandising needs and standards of quality, we'll contact you to discuss further business opportunities.Please send your request and materials to the following address:
BALLARD DESIGNSATTN: Product Consideration1670 Defoor AveAtlanta, GA 30318
Potential Vendors & Partners
Many fine companies inquire about opportunities to become a potential vendor or partner.To fairly evaluate each new opportunity, we ask that you submit your offering in writing on your organization's letterhead, along with any brochures or relevant printed information.If your proposal meets our current merchandising needs and standards of quality, we'll contact you to discuss further business opportunities. Please note any sample product sent to our offices will not be returned.Please send your request to vendorconsideration@ballarddesigns.net or send a letter to the following address:
Brand Marketing Requests
(513) 645.4444
Media Requests: publicrelations@ballarddesigns.netBallard Cares Donation Requests: ballardcares@ballarddesigns.netEvents: events@ballarddesigns.netSocial Media: socialsupport@ballarddesigns.net
Incentive Programs And Volume Discounts
(800) 536-7391
You may also use our Email Form.
Visit To The Trade page for more info on our Designers Program.
Technical Issues
We want to make your online shopping experience as pleasant as possible. If you are experiencing problems uisng our website, please submit your issue using our Email Form.
Be sure to include the following information in the 'Question or Comment' area of the form:
