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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Cushioned Rug Pad for Hard Floors is rated 4.6 out of 5 by 190.
Rated 5 out of 5 by from Cushioned Rug Pad for Hardwood Floors Fabulous rug pad. Very easy to trim to size. Rug feels so cushy under foot with use of this pad. Now I need one for the rug in our sunroom!
Date published: 2022-01-28
Rated 5 out of 5 by from Always satisfied Perfect rug and many compliments. The pad is just icing on the cake.
Date published: 2021-12-31
Rated 5 out of 5 by from Cushioned Rug Pad Makes rug not slip and very soft under your feet. Thanks
Date published: 2021-12-27
Rated 5 out of 5 by from Worth the money This is a great rug pad, I highly recommend using this
Date published: 2021-08-30
Rated 5 out of 5 by from Hand crafted There are a few minor imperfections in the weave of the rug, but that is because it is hand crafted and not factory made. I ordered 3 and I love them! Very unique
Date published: 2021-04-21
Rated 5 out of 5 by from Good quality, cushioned rug pad Great pad with lots of cushion. Now I can sit on the floors again.
Date published: 2021-03-15
Rated 5 out of 5 by from Area rugs are really nice color and fit nicely only issue is that there are tufts of carpet fibers that keep piling up after walking or sitting with feet placed on carpet - don' know if this is just because it is new and it takes time for this to stop.
Date published: 2020-10-18
Rated 5 out of 5 by from Good for Hard Wood The pad fit perfectly under the rug. Did not have to cut or adjust, holds it in place.
Date published: 2020-08-15
Rated 5 out of 5 by from Adds great cushion I added these under my large heavy wool rugs. I never had a problem with my rugs slipping but these added a really nice cushion so I am very happy with them. I do wish they weren’t so expensive though.
Date published: 2020-07-05
Rated 5 out of 5 by from Great Quality Great quality. Really keeps the rug from moving..
Date published: 2020-07-01
Rated 5 out of 5 by from Don’t look anywhere else for rug mat! Major upgrade from regular no slip grip mat. So cushy.
Date published: 2020-05-23
Rated 5 out of 5 by from Area rug pad Added comfort and trims easily to custom fit with area rug.
Date published: 2020-01-13
Rated 5 out of 5 by from 9 by 12 Cushioned Rug Pad Excellent simple, sturdy, soft rug pad; worth the price, easy to cut if needed.
Date published: 2019-09-27
Rated 5 out of 5 by from Soft and cushy Absolutely perfect under my dhurrie rug on a wood floor. As usual, a stellar product from Ballard!
Date published: 2019-08-21
Rated 5 out of 5 by from No slip rug mat Easy to cut mat to fit our rug size. Provide cushion to our Persian rug. We are satisfied with our purchase.
Date published: 2019-07-31
Rated 5 out of 5 by from Perfect Over My New Hardwood Floors I'm using this pad under some new rugs that are going onto my new hardwood floors. Absolutely no slipping and provides extra cushion as well. I would suggest that Ballard add a note in the product description to put the flat side down and the bumpy side against the rug. I've never used a rug pad before and had to ask customer service because I wasn't sure. I got a response back in 24 hours.
Date published: 2019-05-19
Rated 5 out of 5 by from Perfect I love this product. It gives my rugs the perfect cushion.
Date published: 2018-04-15
Rated 5 out of 5 by from BEST rug pads These are the best rug pads by far. They even make the rug look like it has a “richer” appearance.
Date published: 2018-03-10
Rated 5 out of 5 by from My old carpet feels NEW!! I am using this carpet pad under my front entryway runner. The carpet pad prevents the runner from slipping even when my dog comes running to greet me! It is soft, cushiony and welcoming.
Date published: 2017-05-29
Rated 5 out of 5 by from a perfect fit we ordered this rug pad because it is designed for wood floors. we made the mistake in the past on not spending the extra money and buying a pad that ruin our floors. In addition we wanted the extra padding to go under our sea grass rug....you can definitely feel the difference. we are very happy with our choice.
Date published: 2017-02-23
Rated 5 out of 5 by from The rug pad is perfect for the rug that I purchased from Ballard Designs. This rug pad gives my Ballard rug the depth and added comfort.
Date published: 2016-11-20
Rated 5 out of 5 by from Cushion Rug Pad Cushioned rug pad very comfy under foot even with a jute rug
Date published: 2016-09-02
Rated 5 out of 5 by from Works fine We had no problems. Works fine and no issues. Recommend
Date published: 2016-07-31
Rated 5 out of 5 by from rug pads Best rug pad you can buy. Easy to keep clean. Would buy again. We have them under all our rugs. We have hardwood floors in our whole house.
Date published: 2016-02-12
Rated 5 out of 5 by from simple fix for a slippery problem This pad adds a bit of comfort under our area rug and most importantly prevents the rug from slipping, keeping us safe!
Date published: 2015-08-07
Rated 5 out of 5 by from Wonderful feel under the feet! We like the added thickness of this rug pad as it is now in my husband's study on a concrete floor. He is very satisfied with it. He can roll his office chair around on it, the rug, and a chair pad and it has not moved. When I am in that room in my bare feet, it feels great underneath them. I would highly recommend it.
Date published: 2015-07-19
Rated 5 out of 5 by from Excellent Purchase I love this rug pad, I have purchased one for all my area rugs it is well worth paying a little extra for great quality.
Date published: 2015-07-13
Rated 5 out of 5 by from Big difference with the cushioned rug pad. Well worth the price. I purchased the rug pad for the area rug which was also purchased from Ballard. What a difference it made. I'm glad I spent the extra money on the pad. I plan on using the cushioned pad under all my area rugs. I've been very happy with all my purchases from Ballard.
Date published: 2015-04-03
Rated 5 out of 5 by from Looks perfect in my kitchen The colors in this rug are perfect for the area in my kitchen. It is a nice thickness and soft to walk on. I'm glad I ordered it.
Date published: 2015-03-06
Rated 5 out of 5 by from fine rug for floors I am using this rug for my Catherine Rug which I love! no problems with it.
Date published: 2014-11-17
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Product:RU012-Cushioned Rug Pad for Hard Floors