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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Cushioned Rug Pad for Hard Floors is rated 4.5 out of 5 by 47.
Rated 5 out of 5 by from rug pads Best rug pad you can buy. Easy to keep clean. Would buy again. We have them under all our rugs. We have hardwood floors in our whole house.
Date published: 2016-02-12
Rated 5 out of 5 by from simple fix for a slippery problem This pad adds a bit of comfort under our area rug and most importantly prevents the rug from slipping, keeping us safe!
Date published: 2015-08-07
Rated 5 out of 5 by from Wonderful feel under the feet! We like the added thickness of this rug pad as it is now in my husband's study on a concrete floor. He is very satisfied with it. He can roll his office chair around on it, the rug, and a chair pad and it has not moved. When I am in that room in my bare feet, it feels great underneath them. I would highly recommend it.
Date published: 2015-07-19
Rated 5 out of 5 by from Excellent Purchase I love this rug pad, I have purchased one for all my area rugs it is well worth paying a little extra for great quality.
Date published: 2015-07-13
Rated 5 out of 5 by from Big difference with the cushioned rug pad. Well worth the price. I purchased the rug pad for the area rug which was also purchased from Ballard. What a difference it made. I'm glad I spent the extra money on the pad. I plan on using the cushioned pad under all my area rugs. I've been very happy with all my purchases from Ballard.
Date published: 2015-04-03
Rated 5 out of 5 by from Looks perfect in my kitchen The colors in this rug are perfect for the area in my kitchen. It is a nice thickness and soft to walk on. I'm glad I ordered it.
Date published: 2015-03-06
Rated 5 out of 5 by from fine rug for floors I am using this rug for my Catherine Rug which I love! no problems with it.
Date published: 2014-11-17
Rated 5 out of 5 by from What a difference this cushy rug pad made under my new rug! I bought a 5x8 Merida Indoor/Outdoor Rug from Ballard for my new kitchen tile floor. I had the rug on the floor and walked on it for a few days. It was a soft rug and felt fine. Then I put down the cushioned rug pad for hard floors under the rug. What a difference! It is like walking on a soft marshmallow now. It most definitely gives it a cushy feeling. The pad is a so much nicer version of the ones you get in other retail stores. It is really top quality. The rug has not slipped once on top of the pad. I did not have to trim the pad either. It was a perfect fit under the rug. I am so glad I purchased this rug pad. It does make a big difference under the rug!!
Date published: 2014-08-17
Rated 5 out of 5 by from Good Surprise I ordered this rug for a dark room to brighten it. I didn't know if it would actually achieve the desired results until I received it. What a pleasant surprise to see how well it brightens the room and yet maintains a quiet mood.
Date published: 2013-10-24
Rated 5 out of 5 by from This rug pad is working nicely under the rug. The rug is a round rug, and is in our foyer. We were concerned about it staying in place in a high-traffic area. It seems to be holding the rug in place very nicely. Thanks!
Date published: 2013-09-29
Rated 5 out of 5 by from homeown This rug pad provided great cushioning for my rugs on hardwood floors. Its thicker than other pads I have purchased in the past.
Date published: 2013-03-19
Rated 5 out of 5 by from A must have! I ordered a rug and the rug pad at the same time; the rug arrived first so I decided to go ahead and roll it out and wait until the rug pad arrived. The rug pad arrived a week later and boy, the rug feels much softer and more cushiony. We have tigerwood hardwood flooring - no issues with slippage or shifting.
Date published: 2013-03-05
Rated 5 out of 5 by from Great product! These rug pads not only keep the rug in place but are super cushy and make walking on the rug super comfortable.
Date published: 2013-01-23
Rated 5 out of 5 by from Perfect! The rug pad fits the area rug just right, and in a high traffic area no more slipping.
Date published: 2013-01-21
Rated 5 out of 5 by from Love this rug pad! I purchased two of these rug pads for the rugs under my tables. They are thick and hold up really well to chairs with casters. They are definitely worth the money.
Date published: 2012-09-09
Rated 5 out of 5 by from great rug pad As fas a rug pads go, this is great. I use it under a runner in my laundry room and the rug won't budge thanks for the extra-sticky pad. It's thick enough so it gives the runner a little cushion. Highly recommend.
Date published: 2012-08-09
Rated 5 out of 5 by from Perfect! Great cushion and no slippage. I went ahead and ordered this suggested rug pad with my new indoor/outdoor la poeme II rug and it's perfect. Adds the cushion I wanted, haven't had the rug move at all (in a walk in closet where we kick off shoes, get dressed and move around quite a bit) and protects my new hardwood floors. When my mom saw the rug pad before I put it down she commented on what a nice quality rug pad it was. I thought they were all pretty much the same, but in her experience, she thought this one was much better quality than ones you might buy in hardware stores, department stores, etc. Overall, very happy with my purchase.
Date published: 2012-07-19
Rated 5 out of 5 by from Cushiony Rug Pad This rug pad is a perfect pad to compliment my recently purchased Catherine rug. The pad keeps rug from sliding and gives a nice cushion to the rug. I highly recommend this product especially when making the investment in new rugs.
Date published: 2012-04-13
Rated 5 out of 5 by from Durable!!! The natural fibers of this product blend in with our decor... very comfortable to walk on and seems quite durable.
Date published: 2012-04-12
Rated 5 out of 5 by from Very well made rug, met all our expectations. This is the second rug we have purchased from Ballard Designs. The first rug we purchased several years ago and we were very pleased when it arrived, as we were with our most recent purchase. Both rugs were well represented in the catalog and looked as we expected when we opened up the packaging. The quality of both rugs is very good, well made with excellent pile.
Date published: 2012-03-07
Rated 5 out of 5 by from Great rug cushino for hardwood floors This rug cushion adds a lot of cushioning--much more than others of this type. I was skeptical that it would be much different than the standard store-bought rug pads, but I was very impressed. We are using it under a thin jute/natural fiber rug and it has made a big difference.
Date published: 2012-01-04
Rated 5 out of 5 by from Great rug enhancer.. Makes lots of difference in the comfort and certainly "locks" the carpets in place..We really like the rugs too!
Date published: 2011-11-23
Rated 5 out of 5 by from huge difference in how rug feels If you get a rug pad from a big box store at about the same price they are typically thin and make little difference. Ballard rug pads are excellent and make a comfy cushion for your area rugs and it is reported that they prolong the life of your rugs as well.
Date published: 2011-10-05
Rated 5 out of 5 by from Excellent quality This pad provides nice cushioning for our hall runner. Our mud hall gets lots of traffic, but the pad keeps the runner in place.
Date published: 2011-05-05
Rated 5 out of 5 by from Comfortable I order a rug and ordered this pad as an after thought, I am so glad I did. This provides a really soft cushion when walking on the rug, it makes it feel like you are walking a really nice thick carpet.
Date published: 2011-03-16
Rated 4 out of 5 by from A rug pad that works I have used several rug pads on my newly refinished wood floors. The flooring manufacturer recommended against using anything with rubber. This mat has greater cushioning and less slip of the runner that it is under. It is very comfortable under foot and makes the indoor/outdoor runner very comfortable under the area from my range, across to the sink and dishwasher.
Date published: 2016-07-28
Rated 4 out of 5 by from Better than others I've tried I rate the Cushioned Rug Pad for Hard Floors as Good vs Excellent only because I haven't had it on the floor under the rug long enough to be sure it's an excellent. But it's great so far--thicker than most which makes the rugs feel really cushy and helps to prevent the rugs from sliding on the hardwood. I wish it came in longer lengths such as 10' or 12'.
Date published: 2013-11-02
Rated 4 out of 5 by from Price, quality Like the product. It provides nice cushioning under the rug and protects my hard wood floor .
Date published: 2013-05-03
Rated 4 out of 5 by from godd descent pad we used this pad in our laundry room onder and indoor outddor rug purchase here. works great.. the only improvement I can suggest is that that they can be made more true to size for the rugs so you dont have to cut much...
Date published: 2012-08-21
Rated 4 out of 5 by from nice quality and appearance I like the quality and appearance of both my rug and pag however, the rug seems to shift off the pad and often needs to be repositioned so the white pad underneath does not show. Would love to know a solution for keeping it in place.
Date published: 2012-05-23
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Product:RU012-Cushioned Rug Pad for Hard Floors