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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Crawford Shiplap Entry Cabinet is rated
4.6 out of
5 by
69.
Rated 5 out of
5 by
Pam C from
Beautiful and functionalThis is a beautiful piece of furniture that also serves a very functional purpose. The white is a bright white that goes well against my dark walls and white trim. I also bought 3 small baskets to use on the top for hats and gloves. Love it!
Date published: 2020-04-03
Rated 5 out of
5 by
Lisa W from
Very Pleased with my Entry Way PieceThe Entry Way piece is very good quality. It was easy to assemble. There was a problem with the delivery, but the shipping company rectified it immediately.
Date published: 2020-02-07
Rated 5 out of
5 by
LoveLakeLife from
The perfect entryway pieceBeautifully made slim design fits perfectly in our entryway. Perfect spot for quest to hang their coat or purse and sit to put shoes on. Love the added shelves for seasonal display and added interest. We had the service where they bring it in the house, set it up and take the boxes. So worth it.
Date published: 2020-01-28
Rated 5 out of
5 by
LLB1 from
Excellent qualityThe piece is well made and comes with very protective packaging. I was very impressed.
Date published: 2020-01-10
Rated 5 out of
5 by
TMar from
Beautiful Hall TreeThis is a beautiful piece of furniture and ours arrived in perfect shape. We paid for the inside delivery and the company put ours together. We decided to remove our baseboard and add molding to the side to give it a built in look. I looked at many others that were more expensive, but this one suits our needs well and the cost was considerably less. I opted not to put the bottom shelf in, and ordered boot trays for the bottom. It’s working out well for us and I am pleased with the purchase.
Date published: 2020-01-10
Rated 5 out of
5 by
Devon from
Just what we needed!This piece is perfect in our home! For a while I wanted a piece that was fubctional but this this also beautiful!
Date published: 2020-01-10
Rated 5 out of
5 by
Bob K from
Completely Satisfied!Great quality, easy to assemble looks amazing in the house! Wife loves it.
Date published: 2019-10-07
Rated 5 out of
5 by
Gracon01 from
Shiplap Entry cabinetAbsolutely Love this entryway cabinet! High quality, easy to assemble and looks fabulous!
Date published: 2019-09-27
Rated 5 out of
5 by
marshisland from
Great for entry wayA charming addition to our home . Mud room or front entry
either entry works .Great multiply use entry way cabinet.
Date published: 2019-09-14
Rated 5 out of
5 by
AA Smith from
The Perfect Piece!We were looking for a cabinet to act like a mudroom and this was the perfect piece! It is beautifully designed and well crafted and has plenty of room for bags, jackets, shoes, and even decor. We love it!
Date published: 2019-07-31
Rated 5 out of
5 by
Dawn62 from
LOVE!This Entry Cabinet fits the space beautifully. It is well built and very sturdy. I've custom ordered baskets to fill in the bottom and top middle. They will complete the look. I love this piece of furniture!
Date published: 2019-07-09
Rated 5 out of
5 by
kjpt from
Stunning with wow factorThis is a very sturdy and beautiful piece of furniture! We love it!
Date published: 2019-05-21
Rated 5 out of
5 by
Donna55 from
Awesome!Very solid and well built. Fits perfectly in the space! I highly recommend it.
Date published: 2019-04-19
Rated 4 out of
5 by
Dream1 from
Really nice but not whiteI love the size and the quality. The only thing is, it’s not really white, so I will have to repaint it and I wasn’t expecting that.
Date published: 2021-03-14
Rated 4 out of
5 by
Anonymous from
Crawford shiplap entry cabinetThis is a great piece of furniture, we love it. I can’t give it 5 stars yet because the baskets we ordered that go with it are on back order until the end of June so we’re not fully enjoying it yet. That said, it goes really well in our entry way.
Date published: 2020-05-19
Rated 4 out of
5 by
SGS2 from
BEAUTIFUL!!I’m so ecstatic that we bought this cabinet! It is absolutely beautiful! And it fits perfectly in my entry/mud room. The only reason that I did not give it 5 stars is because the paint rubbed off all around the corners making it look distressed. Customer service worked with me to come up with a solution, and we are very happy!
Date published: 2019-07-06
Rated 4 out of
5 by
Megan03 from
Nice pieceI agree with the other reviews, it has imperfections, I'm glad I'm not using it in a front entry. The directions are limited on how to connect the top and bottom piece.
Date published: 2018-09-25
Rated 4 out of
5 by
RomeoAndy from
Really Nice Unit....some quality issues though....Beautiful, functional design. We love that the unit is taller than any others we saw online. The width is perfect for a narrow entry way/hallway. Doesn't look bulky as it lays flush against the wall. There are areas of imperfection in the construction of the unit. For example, there are multiple areas where the nails used to hold the shelves in place have popped through the top of the shelf. This will require some effort to correct but not enough to justify the hassle of returning the item. I wonder if there is touch-up paint available for purchase? Overall...we are happy with our purchase.
Date published: 2018-04-14
Rated 4 out of
5 by
Shiplap girl from
Crawford Siplap Entry OrganizerIt’s solid and I love it! There are a couple imperfections but not enough for me to return it. It’s a great addition to my home!
Date published: 2018-04-12
Rated 2 out of
5 by
Lutz19 from
Disappointment.Received with multiple manufacturer defects such as many areas of dried yellow glue seeping from crevices, a crack, area where the paint was missed and another area where it appears something dried into the paint causing a bump where it should be smooth. Customer service was contacted and photos were provided. They will be picking up the previously delivered pieces, are sending a replacement and offered to refund 1/2 of the shipping/delivery fee. This is nothing in comparison to having to wait during yet another 4 hour window for pick-up of the defective pieces and delivery of the new set. I hope the new pieces are in much better condition.
Date published: 2019-10-01
Rated 1 out of
5 by
Very Disappointed from
VERY BAD QUALITYVery poor quality, had to return because it was so poorly made. Not worth the price, should be $300 for the quality.
Date published: 2019-08-02
Rated 1 out of
5 by
Very Disappointed from
VERY BAD QUALITYVery poor quality, had to return because it was so poorly made. Not worth the price, should be $300 for the quality.
