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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Crawford Shiplap Entry Cabinet is rated 4.5 out of 5 by 71.
Rated 5 out of 5 by from Beautiful and functional This is a beautiful piece of furniture that also serves a very functional purpose. The white is a bright white that goes well against my dark walls and white trim. I also bought 3 small baskets to use on the top for hats and gloves. Love it!
Date published: 2020-04-03
Rated 5 out of 5 by from Very Pleased with my Entry Way Piece The Entry Way piece is very good quality. It was easy to assemble. There was a problem with the delivery, but the shipping company rectified it immediately.
Date published: 2020-02-07
Rated 5 out of 5 by from The perfect entryway piece Beautifully made slim design fits perfectly in our entryway. Perfect spot for quest to hang their coat or purse and sit to put shoes on. Love the added shelves for seasonal display and added interest. We had the service where they bring it in the house, set it up and take the boxes. So worth it.
Date published: 2020-01-28
Rated 5 out of 5 by from Excellent quality The piece is well made and comes with very protective packaging. I was very impressed.
Date published: 2020-01-10
Rated 5 out of 5 by from Beautiful Hall Tree This is a beautiful piece of furniture and ours arrived in perfect shape. We paid for the inside delivery and the company put ours together. We decided to remove our baseboard and add molding to the side to give it a built in look. I looked at many others that were more expensive, but this one suits our needs well and the cost was considerably less. I opted not to put the bottom shelf in, and ordered boot trays for the bottom. It’s working out well for us and I am pleased with the purchase.
Date published: 2020-01-10
Rated 5 out of 5 by from Just what we needed! This piece is perfect in our home! For a while I wanted a piece that was fubctional but this this also beautiful!
Date published: 2020-01-10
Rated 5 out of 5 by from Completely Satisfied! Great quality, easy to assemble looks amazing in the house! Wife loves it.
Date published: 2019-10-07
Rated 5 out of 5 by from Shiplap Entry cabinet Absolutely Love this entryway cabinet! High quality, easy to assemble and looks fabulous!
Date published: 2019-09-27
Rated 5 out of 5 by from Great for entry way A charming addition to our home . Mud room or front entry either entry works .Great multiply use entry way cabinet.
Date published: 2019-09-14
Rated 5 out of 5 by from The Perfect Piece! We were looking for a cabinet to act like a mudroom and this was the perfect piece! It is beautifully designed and well crafted and has plenty of room for bags, jackets, shoes, and even decor. We love it!
Date published: 2019-07-31
Rated 5 out of 5 by from LOVE! This Entry Cabinet fits the space beautifully. It is well built and very sturdy. I've custom ordered baskets to fill in the bottom and top middle. They will complete the look. I love this piece of furniture!
Date published: 2019-07-09
Rated 5 out of 5 by from Stunning with wow factor This is a very sturdy and beautiful piece of furniture! We love it!
Date published: 2019-05-21
Rated 5 out of 5 by from Awesome! Very solid and well built. Fits perfectly in the space! I highly recommend it.
Date published: 2019-04-19
Rated 4 out of 5 by from color (?) This is a very high quality piece of furniture. My only disappointment is that the color in the photos looks black or espresso. It is gray and does not match anything in my house. I am going to have to see if it can be painted white or an espresso color that goes with the rest of my house. I am surprised no one else commented on the color.
Date published: 2023-12-27
Rated 4 out of 5 by from Really nice but not white I love the size and the quality. The only thing is, it’s not really white, so I will have to repaint it and I wasn’t expecting that.
Date published: 2021-03-14
Rated 4 out of 5 by from Crawford shiplap entry cabinet This is a great piece of furniture, we love it. I can’t give it 5 stars yet because the baskets we ordered that go with it are on back order until the end of June so we’re not fully enjoying it yet. That said, it goes really well in our entry way.
Date published: 2020-05-19
Rated 4 out of 5 by from BEAUTIFUL!! I’m so ecstatic that we bought this cabinet! It is absolutely beautiful! And it fits perfectly in my entry/mud room. The only reason that I did not give it 5 stars is because the paint rubbed off all around the corners making it look distressed. Customer service worked with me to come up with a solution, and we are very happy!
Date published: 2019-07-06
Rated 4 out of 5 by from Nice piece I agree with the other reviews, it has imperfections, I'm glad I'm not using it in a front entry. The directions are limited on how to connect the top and bottom piece.
Date published: 2018-09-25
Rated 4 out of 5 by from Really Nice Unit....some quality issues though.... Beautiful, functional design. We love that the unit is taller than any others we saw online. The width is perfect for a narrow entry way/hallway. Doesn't look bulky as it lays flush against the wall. There are areas of imperfection in the construction of the unit. For example, there are multiple areas where the nails used to hold the shelves in place have popped through the top of the shelf. This will require some effort to correct but not enough to justify the hassle of returning the item. I wonder if there is touch-up paint available for purchase? Overall...we are happy with our purchase.
Date published: 2018-04-14
Rated 4 out of 5 by from Crawford Siplap Entry Organizer It’s solid and I love it! There are a couple imperfections but not enough for me to return it. It’s a great addition to my home!
Date published: 2018-04-12
Rated 2 out of 5 by from Disappointment. Received with multiple manufacturer defects such as many areas of dried yellow glue seeping from crevices, a crack, area where the paint was missed and another area where it appears something dried into the paint causing a bump where it should be smooth. Customer service was contacted and photos were provided. They will be picking up the previously delivered pieces, are sending a replacement and offered to refund 1/2 of the shipping/delivery fee. This is nothing in comparison to having to wait during yet another 4 hour window for pick-up of the defective pieces and delivery of the new set. I hope the new pieces are in much better condition.
Date published: 2019-10-01
Rated 1 out of 5 by from VERY BAD QUALITY Very poor quality, had to return because it was so poorly made. Not worth the price, should be $300 for the quality.
Date published: 2019-08-02
Rated 1 out of 5 by from VERY BAD QUALITY Very poor quality, had to return because it was so poorly made. Not worth the price, should be $300 for the quality.
Date published: 2019-08-02
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Product:MA250-Crawford Shiplap Entry Cabinet

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