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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Crawford Shiplap Entry Cabinet is rated 4.5 out of 5 by 52.
Rated 5 out of 5 by from Impressed with 1st BD furniture purchase I was skeptical of the quality of a catalog furniture for the price but I am genuinely impressed. This is NOT a cheap veneer finish that scratches easily. It’s bench and shelves are not floppy at all. This is a sturdy, heavy piece that stands up to a busy family. I also purchased the baskets instead of using the shelves. The baskets seem like they might scratch the shelf after repeated sliding in and out, but I will cross that bridge when I get to it. I love the functionality and the bench is perfect height for little ones. For a long time I thought of having contractors just create built ins. This is cheaper and I can take it with me if I move. Threshold delivery was good but bear in mind these boxes are enormous. You might want to deliver it into a garage and unpack it there if you have a small entry room. It comes in 2 main pieces. Boxes are really well done to protect the furniture inside. Definitely need a helper to lift the top piece on the base. I constructed and installed it in a little over an hour with a screwdriver and stud finder.
Date published: 2020-10-17
Rated 5 out of 5 by from Quality and Style are Perfection! Very well built and styled piece of furniture. It is perfect for our needs. I am disappointed that one of the hooks was bent on arrival and I would love to have that replaced. Otherwise - VERY happy with my purchase!!
Date published: 2020-10-17
Rated 5 out of 5 by from Well made, high quality product I bought this entry cabinet for my new home not knowing what to expect. Ballard Design delivery is excellent and well planned especially during Covid. We had to assemble as my home was not ready but it was simple. I get many compliments as well. Baskets are high quality and worth the price as they fit and look great.
Date published: 2020-10-07
Rated 5 out of 5 by from Crawford entryway Looks great. Well made. I love it. Ordered 2 small Crawford baskets to go in the top entry cabinet and one of the small baskets was too long. Ballard has great customer service- will do an exchange. Return label was included.
Date published: 2020-10-03
Rated 5 out of 5 by from Crawford Shiplap Entry cabinet The Crawford Entry Cabinet is just what I needed. The quality and function are perfect for my needs and it is a beautiful piece of furniture.
Date published: 2020-05-06
Rated 5 out of 5 by from Beautiful and functional entryway Love this piece. Have had many comments on how nice it looks.
Date published: 2020-04-06
Rated 5 out of 5 by from Beautiful and functional This is a beautiful piece of furniture that also serves a very functional purpose. The white is a bright white that goes well against my dark walls and white trim. I also bought 3 small baskets to use on the top for hats and gloves. Love it!
Date published: 2020-04-03
Rated 5 out of 5 by from Very Pleased with my Entry Way Piece The Entry Way piece is very good quality. It was easy to assemble. There was a problem with the delivery, but the shipping company rectified it immediately.
Date published: 2020-02-07
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Product:MA250-Crawford Shiplap Entry Cabinet

Crawford Shiplap Entry Cabinet

Crawford Baskets