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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
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Coventry Sectional: Corner Bench, 48" Bench and 48" Storage Bench 4.9 5 7 7
So pleasantly surprised I wanted something exactly like this for our dining room and did a lot of research trying to decide if we wanted to build something ourselves or have it custom made and when I stumbled over these on Ballard Designs I couldn't believe it! Storage, already built in and benches with a back, perfect for the banquette area. I was very nervous though because I had never ordered furniture online and spending this much money on something custom I was not sure. My wife however, is like "lets go for it" and since the reviews were so positive and that was a motivator for us I decided I should write one as well. I was afraid they may not be real reviews. I am here to tell you that I am a genuine customer who placed this order, I didn't even get a swatch first and the product came to us exactly how we wanted it! We also added an additional 36" bench since we had the space for it and we love it. Everyone compliments it. The benches are comfortable, firm cushions which is what you want for a dining area. The sunbrella material we chose (we have three little ones and thought it would be worth it and it is!) came just like it looked and matches perfectly and is well upholstered. The springs are self loading so opening and closing the storage area is a breeze. They open wide and go almost straight up. We zip tied the legs together so they don't move around and we used non skid pads under the legs to keep them in place and not scratch the hard wood floors. Easy solution. They don't come with a way to attach them so without the zip ties around the legs I think they would move some but it was very easy to do and leaves us options for moving the pieces around when we do want to. They were on back order when we ordered but ended up arriving 3 weeks before we thought, once they were shipped they were here within a week! And we wouldn't have minded the wait, we had already been without the perfect solution for our dining area for so long. And now that it is here we absolutely love it. It has doubled our seating space in our dining room and given us more walking space as well. I hope this helps! February 2, 2015
LOVE my banquette!! My order arrived barely over 4 weeks from when I sent in the material for my COM order. Couldn't believe it was that fast! Ballards had great communication and kept me advised during the whole process. I absolutely LOVE my banquette. It looks so nice and the construction looks very professional and "finished". It is sturdy and comfortable. Couldn't be more pleased and so glad I trusted this work to Ballards. I'm a fan for life! September 9, 2014
Tremendous look and great quality I've wanted a banquette for my kitchen for some time, and finally ordered this after selecting my fabric from the free swatches. It fits my space perfectly, and is exceeding comfortable. The professional upholstered look is a winner. Each piece was individually boxed, plus shrink-wrapped for a damage-free delivery. I really didn't need the storage bench, but now I wish I ordered two! There is so much storage, and the spring-loaded hardware makes it easy to open, and stay open. Another great product from Ballard. December 10, 2013
Great comfort and fit for our condo! I wanted something that would be comfortable as a Dining/multipurpose seating area in our condo. We purchased two 48" benches (one with storage) and the corner unit. I use the area on a daily basis for my home office but can dress it up and have company over for a more formal dinner occasion. It's very well made and provides us with much needed storage space. In addition I was very pleased with the packaging for shipping. Everything arrived in great shape! November 16, 2013
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UB045-Coventry Sectional: Corner Bench, 48" Bench and 48" Storage Bench
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