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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Couture Conical Lamp Shade is rated 4.7 out of 5 by 26.
Rated 5 out of 5 by from Love them. The lamps are beautiful. Very stylish and add so much to my room.
Date published: 2017-02-20
Rated 5 out of 5 by from Very attractive version of hard-to-find coolie shape lampshade. Very attractive version of hard-to-find coolie shape lampshade. Disappointing that this product is not included in current catalogs, especially when so many furniture products are french-inspired designs. Would love to see silk pleated versions!
Date published: 2016-07-31
Rated 5 out of 5 by from Close to perfect Good quality, fair price. arrived in perfect condition. Dimensions not exact as my original, which were shorter and wider, but this was the closest I found. This is not a common shape so I'm happy to not have a custom shade made for 4X this price.
Date published: 2015-06-28
Rated 5 out of 5 by from Perfect sized product Ballard was the first place after our local lamp/shade store closed to have conical shades (truth be told I never even knew what these shades were called but knew what most stores carried/sold were not as "wide" at the base as what I needed and was on the original lamp)!!! I was very pleased with finally getting a new shade and will definitely order more!!! Also excellent purchasing service!!! Seamless trouble free ordering and timely delivery. I never knew about Ballard before I happened to see your shade selection in a recent brochure/catalogue and again a very pleased customer.
Date published: 2015-02-28
Rated 5 out of 5 by from these lampshades were the perfect fit Like a previous reviewer I also had lamp bases that I loved and re-painted. I have had to return numerous shades before finding the perfect size and, more importantly, shape at Ballard Designs. The shades look great!
Date published: 2014-12-11
Rated 5 out of 5 by from Perfect finish to my project These shades replaced the ones on two old lamps that had been stored in our garage. The lamps were good ones, just dated. So we cleaned up the bases, sprayed the flower-covered PINK ceramic bases with matt white paint, and ordered your shades. Thanks for giving good measurements---this could have been a disaster. Now I have classy new bedside lamps for the price of new shades---not cheap, but well made. Sorry to have cheated you out of the sale of two new lamps, but I love reinventing things. Not every DIY item can be found at the big box stores. Thanks.
Date published: 2014-10-04
Rated 4 out of 5 by from Conical lamp shade Had to replace old PB shade. Not the same quality but looks nice. Satisfied with purchase.
Date published: 2019-11-05
Rated 4 out of 5 by from Linen lampshades Lampshades are great but the catalog picture dies not show that the linen shades look patterned when the lamp is lit. I did not know this and chose linen instead of silk for our house because I was expecting smooth linen and wanted that less formal fabric. Instead it is more like burlap and does not look smooth when the light is on. Had I known this I would have chosen silk.
Date published: 2019-08-03
Rated 4 out of 5 by from Not as described Ordered two 21” CREAM shades. Very quick delivery, but the “cream” is not as shown on Website — nor is it cream. The color is more of a light natural. Against the cream leather couch and the lamps with cream in the base, the shades look dirty. Furthermore, the size is not quite as described. The top diameter is closer to 7.5”, not 7”. If you don’t care about that, then they would be fine for you. For us, the “7” inches was already wider and the bottom diameter slightly more narrow than the shades we’re replacing…makes a big difference. Construction seemed quite good on these shades. Customer Service very nice and I will be returning them. Going for a custom order at a higher price. We wanted these to work.
Date published: 2017-02-18
Rated 4 out of 5 by from This lampshade shape is almost exactly the same size and shape as the original- and looks much better than the original jute shade & is easy to clean. Good value for this difficult to find shape lampshade. Wish this same "cone" shape came in smaller sizes. Lamp is now worthy to stay in our living room.
Date published: 2016-05-03
Rated 3 out of 5 by from Shade is not lined For the price(~ $100), I expected a finer quality. This shade is unlined and the seam has scraggly threads on the inside. Not easily noticeable and I'll keep it because the size & shape was hard to find. But I like shades with the traditional thin silk linings.
Date published: 2021-11-08
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