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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Couture Conical Lamp Shade is rated 4.8 out of 5 by 9.
Rated 5 out of 5 by from Beautifully made Sadly these arrived dented and I didn't realize it until I had removed all the wrapping. Since I had tossed the old shades, I am using these I till I can get to the natick store to replace them. It seemed hardly worth the hassle of shipping the 2 of them back. I purchased 13 shades of various sizes and they were all in perfect condition with the exception of these 2. Beautiful shades and I wouldn't hesitate to purchase again.
Date published: 2017-05-03
Rated 5 out of 5 by from Love them. The lamps are beautiful. Very stylish and add so much to my room.
Date published: 2017-02-20
Rated 5 out of 5 by from Very attractive version of hard-to-find coolie shape lampshade. Very attractive version of hard-to-find coolie shape lampshade. Disappointing that this product is not included in current catalogs, especially when so many furniture products are french-inspired designs. Would love to see silk pleated versions!
Date published: 2016-07-31
Rated 5 out of 5 by from Close to perfect Good quality, fair price. arrived in perfect condition. Dimensions not exact as my original, which were shorter and wider, but this was the closest I found. This is not a common shape so I'm happy to not have a custom shade made for 4X this price.
Date published: 2015-06-28
Rated 5 out of 5 by from Perfect sized product Ballard was the first place after our local lamp/shade store closed to have conical shades (truth be told I never even knew what these shades were called but knew what most stores carried/sold were not as "wide" at the base as what I needed and was on the original lamp)!!! I was very pleased with finally getting a new shade and will definitely order more!!! Also excellent purchasing service!!! Seamless trouble free ordering and timely delivery. I never knew about Ballard before I happened to see your shade selection in a recent brochure/catalogue and again a very pleased customer.
Date published: 2015-02-28
Rated 5 out of 5 by from these lampshades were the perfect fit Like a previous reviewer I also had lamp bases that I loved and re-painted. I have had to return numerous shades before finding the perfect size and, more importantly, shape at Ballard Designs. The shades look great!
Date published: 2014-12-11
Rated 5 out of 5 by from Perfect finish to my project These shades replaced the ones on two old lamps that had been stored in our garage. The lamps were good ones, just dated. So we cleaned up the bases, sprayed the flower-covered PINK ceramic bases with matt white paint, and ordered your shades. Thanks for giving good measurements---this could have been a disaster. Now I have classy new bedside lamps for the price of new shades---not cheap, but well made. Sorry to have cheated you out of the sale of two new lamps, but I love reinventing things. Not every DIY item can be found at the big box stores. Thanks.
Date published: 2014-10-04
Rated 4 out of 5 by from Not as described Ordered two 21” CREAM shades. Very quick delivery, but the “cream” is not as shown on Website — nor is it cream. The color is more of a light natural. Against the cream leather couch and the lamps with cream in the base, the shades look dirty. Furthermore, the size is not quite as described. The top diameter is closer to 7.5”, not 7”. If you don’t care about that, then they would be fine for you. For us, the “7” inches was already wider and the bottom diameter slightly more narrow than the shades we’re replacing…makes a big difference. Construction seemed quite good on these shades. Customer Service very nice and I will be returning them. Going for a custom order at a higher price. We wanted these to work.
Date published: 2017-02-18
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Product:LS478-Couture Conical Lamp Shade