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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Conversion Comfort Mat is rated 4.5 out of 5 by 63.
Rated 5 out of 5 by from Fits good So far so good! Fits the way I wanted them to and they look good.
Date published: 2018-02-19
Rated 5 out of 5 by from Perfect! Bought both the kitchen and laundry room mats and love them! Comfy under foot and add just the right punch to the areas. Even our daughter approves!!
Date published: 2017-04-22
Rated 5 out of 5 by from Awesome kitchen mat Very comfy on feet and legs. Large, so it covers the entire sink area. Easy to clean up. So functional and decorative!
Date published: 2016-12-10
Rated 5 out of 5 by from 4 years of heavy foot traffic-still look new! After suffering through one Thanksgiving and Christmas on concrete floors I decided to get two kitchen measurements comfort mats. Not only do I refer to the mats for measurement equivalents, I plan my movements in the kitchen to guarantee I'm standing on one of them! I take both mats outside and use a strong stream of water to clean them off at least once a month. Sometimes I have to scrub spills with an old toothbrush but it never hurts the mat. They dry in no time and look brand new again. The only minor thing is that now the mats seem to move around on the floor easily. Considering how many times I've hosed them off, I'm not surprised!
Date published: 2016-09-30
Rated 5 out of 5 by from Love these kitchen mats I bought these about 31/2 years ago and now I just bought them again. They are perfect and last a long time. They feel great on your bare-feet! I am so glad they still carry them! Price is great too!
Date published: 2016-07-22
Rated 5 out of 5 by from Great Mat - Comfortable and useful This is a wonderful mat to step on to - give some cushion to the hard kitchen floor. Plus it looks great and helps this old brain of mine remember how many tablespoons are in a cup etc.
Date published: 2016-01-15
Rated 5 out of 5 by from Very pleased with this product... My floors are travertine and this mat provides great cushion comfort and cleans up easily. Product also arrived in a timely manner. I would definitely recommend this product and company.
Date published: 2015-11-16
Rated 5 out of 5 by from Beautiful and comfy! I was excited to get this in the mail. It is gorgeous and extremely comfy when barefoot washing dishes etc. The only (small) downside is it looked a little on the dark green side, but I feel like overtime it has changed to the black like in the picture.
Date published: 2015-07-18
Rated 5 out of 5 by from Perfect addition to my kitchen I could not be happier with my purchase. The kitchen mat adds charm to my kitchen and was exactly as pictured and described online. I have come to expect nothing but the best from Ballard! Excellent quality.
Date published: 2015-04-20
Rated 5 out of 5 by from Just love it! I bought this as a gift for a very special friend. I have this one at our vacation home & the larger one in our family home & my friend commented on it when she visited me. It's a very comfortable mat & a handy kitchen cooking item!
Date published: 2015-02-13
Rated 5 out of 5 by from Love this product Love the fact it stays in place and is easy to clean.
Date published: 2014-11-17
Rated 5 out of 5 by from Comfort and style! I love the product so much bought two more for my daughters-in-law.
Date published: 2014-11-07
Rated 5 out of 5 by from Perfect mat Love this mat in front of my kitchen sink - definitely helps prevent the sore back I usually get by standing too long on the hard kitchen floor.
Date published: 2013-11-30
Rated 5 out of 5 by from Love It This mat makes standing at my kitchen sink much less of a chore. May get the other design for in front of my store, Love It!!!
Date published: 2013-11-19
Rated 5 out of 5 by from Great Kitchen Mat This kitchen mat is stylish in my kitchen, which has light cabinets and black countertops. It also provides cushion and hides dirt easily. I love it!
Date published: 2013-10-28
Rated 5 out of 5 by from GETS THE JOB DONE!! When you are at the sink or chopping area, this rug really reduces foot fatigue. An added plus - - provides a reminder of measurements and causes an interesting commentary by those who see it. Its fun!! Janet - Dallas
Date published: 2013-10-07
Rated 5 out of 5 by from Comfortable, useful and cute! I bought two of these mats in the large size for a lake home. They are very comfortable to stand on, look great and are useful!!! I have already received several complements!
Date published: 2013-09-12
Rated 4 out of 5 by from Kitchen comfort mat I really like it however had to air it for about five days as it had a strong rubber odor. It is confortable to stand on it while preparing your meals in the kitchen.
Date published: 2019-08-28
Rated 4 out of 5 by from Great with spots Great may, this is my 4th set. In 8 years. The only negative is that you can see where some glue spots bleed thru fabric affixed to mats. I like them so much I just accept the spots.
Date published: 2019-07-26
Rated 4 out of 5 by from Comfort I love the look and feel of this mat. It worked out great on my terrazzo floors. Stays in place. I can see about the staining on the letters so wipe it clean right away.
Date published: 2016-01-18
Rated 4 out of 5 by from Beautiful but ... I have only had this kitchen mat for two weeks and the top layer is already peeling at the corners. It's beautiful but sad to know it will not hold up. I paid $75.00 for the 52-inch length and very disappointed to know it's peeling already. This is a lot to pay for a kitchen mat .... help customer service.
Date published: 2016-01-02
Rated 4 out of 5 by from Thick but not too thick... I have previously purchased GEL Mats for my kitchen but didn't like how thick they were. The thickness of this one is just right without sacrificing comfort. The only drawback is that the texture, unlike the thicker gel mats which had a somewhat smoother texture, attracts dirt and doghair like a magnet. The black also makes dirt more noticeable. So, if you don't have pets, it would be a great mat.
Date published: 2015-08-24
Rated 4 out of 5 by from Convenient and Pain relief for my feet I spend a lot of time in the kitchen because I'm a Stay-at-home Mom. Until I got this mat, I would wake up every morning with painful feet ache. Now I don't wake up feeling that horrible pain anymore. I credit it to using this mat when I stand in the kitchen. Love it! Oh, and be careful with bleach. Unfortunately, my mat has a spot of bleach stain because I let a drop fall on it.
Date published: 2015-08-20
Rated 4 out of 5 by from Perfect for Kitchen Soft underfoot, perfect for kitchen, easy to wipe clean, something different,
Date published: 2015-04-30
Rated 4 out of 5 by from I BOUGHT IT FOR THE WHIMSY. I THOUGHT THE KITCHEN MAT BROUGHT HUMOR TO MY NEW KITCHEN. I'M A LOUSY COOK, KNOW NOTHING ABOUT MEASUREMENTS, AND HOW GREAT IT WOULD BE TO LOOK DOWN AND CONVERT TEASPOONS TO TABLESPOONS.
Date published: 2015-01-06
Rated 4 out of 5 by from Looks great. I am very happy with it the muted look of the background and lettering as well as the finish and the quality. While I bought this more for the look than for function, this one is much thicker than others I have seen. Additionally, the others I have seen have a shiny finish and I am not crazy about that. It cheapens the look.
Date published: 2013-11-04
Rated 4 out of 5 by from Comfy, cute This is nice- comfy to stand on, cute, and wipes clean. A little pricey or I would have given it 5 stars.
Date published: 2013-09-27
Rated 3 out of 5 by from meh Very disappointed to NOT find my honest review of this product posted. I wrote it months ago. Well here goes again. The pros: really comfortable on your feet really squishy great creative whimsical design The cons: I used this on my hardwood floor in the kitchen. The mat seemed to have sucked the water drips (no flooding in my kitchen, just the sink drips) right into the squishy material and into the floor beneath. My hardwood floor is permanently stained. I don't know if I missed something in the description or warnings but my floor is now permanently stained. The mat is really great but I would advise not using it on hardwood floors.
Date published: 2015-03-26
Rated 2 out of 5 by from Cute but gets dirty and is annoying to clean The texture of this mat is weird. I don’t understand why it doesn’t have a smooth finish like everything in a kitchen should and does! It’s difficult to wipe down and to keep clean. Looks nice otherwise but I’ve had it for 6 mo and am already looking for something that requires less maintenance
Date published: 2019-01-17
Rated 1 out of 5 by from I must have received defective product! I bought this for my newly renovated kitchen based on reviews read. It’s very attractive and worked well with the area. Unfortunately after 4 days, the top layer began peeling from the right corner. I glued multiple times but layer continued to peel until at least a quarter of the mat was flopping and I was tripping. Had to toss an expensive mat into the garbage after five months in my kitchen and replaced with a comfort gel one. Truly disappointed!
Date published: 2020-06-22
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