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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
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Set of 2 Constance Side Chairs is rated 4.6 out of 5 by 37.
Rated 5 out of 5 by from Great chairs! We bought these chairs to go with the Coventry kitchen set. They are well made, look great, are comfortable, and are just the right size. We love them, and would definitely recommend them.
Date published: 2012-01-24
Rated 5 out of 5 by from Great service! We had never heard of Ballard Designs until we saw an ad in Country Living. Found the Constance chairs, ordered 2 sets in the driftwood oak. Were very surprised to have them delivered only 2 days later. The chairs are very well wrapped for shipping. They are light weight but appear to be very sturdy. We are glad we took a chance and ordered. Very pleased with the chairs and the quick service.
Date published: 2012-01-21
Rated 5 out of 5 by from Great color! These chairs are very nice. They are very sturdy, have a nice color stain and a very nice woven seat.
Date published: 2012-01-02
Rated 5 out of 5 by from Great chairs! Was excited to see them in Dec. country Living magazine! Great look, very comfortable!! Thrilled to see these very chairs around a table in the December issue of Country Living!!
Date published: 2011-12-15
Rated 5 out of 5 by from Beautiful and comfortable I ordered four in the chestnut and love them so much I decided to order two more. I've gotten lots of compliments on them. Service was excellent. I ordered Monday night and received them Thursday. They were very well packed. I highly recommend these chairs and Ballard Design.
Date published: 2011-12-10
Rated 5 out of 5 by from Strongly built, but light and easy to move! I absolutely love my chairs!! They seem strongly built, but are light, and easily moved!! The black finish is perfect.
Date published: 2011-12-04
Rated 5 out of 5 by from Great chairs I love these chairs!! They look even better in person and are very comfortable
Date published: 2011-12-01
Rated 5 out of 5 by from Love these chairs!! I was looking for a chair to put with my new desk and the Constance is exactly what I was looking for. I am fortunate to have a local Ballard's store and they had a floor model black set on clearance. These chairs are beautiful with just the right amount of distressing and the padded caned seats are very comfy. They are well made, sturdy and light weight. One is with my desk and the other is in a corner of the bedroom. Once again, love these chairs!!
Date published: 2011-11-07
Rated 5 out of 5 by from Love Them!! I purchased six chairs in the chestnut finish to go with a round pine dining table made from reclaimed wood. I could not be happier with the chairs. The curved backs fit perfectly with the round table but I am sure they would look great with a rectangular table as well. We have a mix of antiques and modern furniture, and these chairs blend in nicely. The chairs are beautiful and well made - much nicer than some of the other chairs of similar design I have seen in stores. They are very lightweight, making them extremely easy to move around. Love them!
Date published: 2011-10-12
Rated 5 out of 5 by from They were beautiful and packaged very well so that no damage occurred in shipping. They were beautiful and packaged well so as to not be damaged in shipping.
Date published: 2011-10-06
Rated 5 out of 5 by from LOVE THEM!! Recently I purchased two sets (4) of these beautiful chairs. Not only were they the exact color I wanted, but the comfort was there too. The price was comparable and of good value. They were packed well with just minor imperfections which lends to their uniqueness. I paired these chairs with a tulip table and the set looks fantastic. Just what I pictured in my head. Thanks!!!
Date published: 2011-10-01
Rated 5 out of 5 by from Just as expected We have just placed the chairs at a wonderful steel and glass table. The combination is fantastic! Neither seems to take up much room which is very important in the space we placed the grouping. Very good. The chestnut color of the chairs is warm and wonderful
Date published: 2011-06-19
Rated 5 out of 5 by from Love this beautiful chair. I have persistently checked furniture stores and the internet looking for my perfect dining chair, always returning to the constance chair. The chair has lovely lines, is very comfortable and easily moved, unlike my old, very heavy chairs. I now have six of these gorgeous chairs. Love, love, love them.
Date published: 2011-06-02
Rated 5 out of 5 by from These chairs are very comfortable. We purchased six of the Constance chairs in the black finish. They arrived in perfect condidtion. They look wonderful with our glass top table. The black finish adds a contempary feel to the room. One note, the cane cushion color was not exactly what we were expecting as it has an ash tone, but it works well with the table. I highly recommend these chairs.
Date published: 2011-05-13
Rated 5 out of 5 by from great chairs These are super chairs. They are comfortable, lightweight, and attractive.
Date published: 2011-04-23
Rated 5 out of 5 by from I love these chairs!!! I looked all over the web for unique chairs that were affordable. I have ordered often from Ballards and thought these chairs looked lovely. In person they exceded expectations!!! They are light weight, which I love, a warm brown color and best of all, excedingly comfortable! They have an attached rattan padding on the seat, which is attractive and comfy, and the curved X of the back adds good support. My husband sat in them for the first time and said "these are great!!!" I was so pleased I bought the matching backless bar stools too. Highly recommended!
Date published: 2011-04-23
Rated 5 out of 5 by from Simple and elegant. I purchased 4 sets of these chairs and they are perfect in my dining room. I was looking for a low profile chair with a lot of style. These have the European flavor which I wanted. The finish is a warm honey brown and the padded caned seats are very comfortable.
Date published: 2011-03-16
Rated 5 out of 5 by from Great purchase We bought the chairs several months ago. I liked the look of the padded, caned seats. Similar makers do not have caned seats. The finish is very nice and looks like the photo. My husband sat in other chairs with the same style back and was concerned that the back on the Ballard chairs would not be comfortable. The Ballard chairs have a broad back and are very comfortable. We are both very pleased.
Date published: 2011-03-16
Rated 4 out of 5 by from Love the chairs but only one flaw The chairs fit in perfectly with my new remodeled kitchen.The designer did a great job in styling the chairs. They match the banquette and my table (chestnut finish) and give the whole kitchen an upgrade; but, however, the chair's bentwood strap on the left had a crack. It was not worth the trouble to exchange it. I will hope that the crack doesn't worsen and live with it.
Date published: 2012-07-07
Rated 4 out of 5 by from Beautiful look These bentwood chairs are exceptionally good looking especially in a small dining room where an airy look is needed. I wanted a european country look and these fit the bill perfectly.
Date published: 2012-06-01
Rated 4 out of 5 by from This product has great value At the time of this review, we've had the chairs for 4 weeks. We love the character that these chairs have: the X back that rounds at the cushion, the curves, even the bolts used. It's lightweight, easy to move around with one hand or knee or foot, while holding a kid or a plate and cup. One negative is: it's a little hard to understand from the photos is that it has woven seat cushions. Think of a woven basket. So if there's a small piece that's chipped or broken, it can poke your leg or bottom when you sit on it. It's not one of those seat you can sit down on and slide your butt over without risking snagging fine clothes on. It's ok with jeans but you can feel it if you're wearing say, sweat pants or shorts. Another negative is: because it's woven I can see a cup of milk would easily seep in between the weaves. It would be fantastic if there's an option of all wood seat, or a leather or faux-leather seat cushion. In the meantime, we really are happy with our purchase. They fit our budget, and are a great value, and a still has style to them. Until the kids get older we'll either put them on plastic folding chairs, or put a towel on the seat for them, to make the seat cushions last longer.
Date published: 2012-04-19
Rated 4 out of 5 by from comfortable and atractive I like everything about the chairs except the seats which fail to match the seats of the 2 chairs bought a few weeks earlier.
Date published: 2012-02-02
Rated 4 out of 5 by from Met my expectations and then some. Perfect chair for an area with limited space. The styling compliments our antiques.
Date published: 2012-01-28
Rated 4 out of 5 by from I liked to chairs - have 2 already so needed to add. See below The chairs arrived but one chair had a flaw in the stain and I paid my furniture guy $25 to fix. I decided to keep the chairs rather than go thru the hassle of returning. I needed the extra chairs for guests.
Date published: 2012-01-04
Rated 4 out of 5 by from Adorable These chairs are adorable! They look great and are comfortable too. I have one at my desk in the kitchen and am very pleased with my purchase.
Date published: 2011-10-24
Rated 4 out of 5 by from Constance Side Chairs Perfect style for the casual vibe I was after. Very comfortable! The natural finish is a great color. Good value!
Date published: 2011-09-30
Rated 4 out of 5 by from Stylish and lightweight Bottom line: They look good AND they feel good. I bought four for my breakfast nook because the eclectic style complements my mix of antiques, hand-me-downs, and new furniture. Love the comfy cane/wicker seats. The chairs are light enough to move around easily, and the paint treatment looks mostly as I expected -- deliberately worn, yet with a modern feel. My only knock would be that the rest of the paint job is almost too pristine; I like rustic. Best of all, they're comfortable. My friends and I sit in them for hours on game nights, and that's the best recommendation of all.
Date published: 2011-03-16
Rated 3 out of 5 by from I like the European cafe style. The chairs are good looking, but we expected the stain to be darker and more even. They seem sturdy enough, but the seats feel hard. We like the look, so we are keeping them. If a darker stain is desired, perhaps the black chairs would work better. We like the look of the padded seats too.
Date published: 2011-05-01
Rated 1 out of 5 by from Wonderful chairs! I purchased 6 chairs in the chestnut finish to go with an old pine table. They are well made, comfortable and the finish blends well with the old pine. Love them!
Date published: 2011-10-31
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Product:SD051-Set of 2 Constance Side Chairs