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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Constance Metal Side Chairs - Set of 2 is rated 4.0 out of 5 by 21.
Rated 5 out of 5 by from Beautiful with messina table! These chairs look fabulous with the messina table in my breakfast nook. They are stylish, durable, and sturdy. I love the color of the iron as it is exactly as pictured. I get huge amounts of compliments on my table and chairs! Thank you Ballard! This was another great buy!
Date published: 2014-11-13
Rated 5 out of 5 by from These metal chairs are deceiving! Usually metal chairs are cold and hard to sit on. The Constance chairs are the opposite! They are sturdy and have ample seating to fit all body types. My husband was instantly sold after sitting on them. They look fabulous with the the Messina table. Great combination!
Date published: 2014-08-25
Rated 5 out of 5 by from Perfect for me! I looked for a long time before I decided on these chairs. The weight of them is great, they're not flimsy at all & the color is GREAT. Can't wait to buy 4 more to complete my set. I wanted industrial looking without being too trendy & these are just that. Good job, Ballard.
Date published: 2014-01-26
Rated 5 out of 5 by from Perfect chairs These chairs really updated my dining room. I originally ordered 4, thinking I would get two different chairs for the ends of my table, but I had these less than a day when I knew I wanted 2more! They are a putty color, just like in the catalog. The finish is antiqued, but very fresh. I have received many compliments on these chairs. I just love them!
Date published: 2013-11-22
Rated 5 out of 5 by from Chairs look fantastic! I bought these chairs to accompany the Coventry benches I also ordered from BD. I had the benches upholstered in the Lorenzo charcoal fabric. They chairs coordinate fabulously with the benches and have created a cozy nook for our morning coffee. The chairs we received definitely have the same metallic look that is shown on the site. I saw the other review said the finish of their chairs is more black but that is not the case with ours. I love the chairs and they are also really comfortable besides looking great. Def recommend them to anyone!
Date published: 2013-04-07
Rated 4 out of 5 by from Very pretty chairs After spending A LOT of time researching and shopping for chairs, I finally decided to go with 4 of these to replace 10+ year old wooden chairs. I hesitated ordering these chairs for awhile for a couple reasons. First, I think they are a bit pricey for what they are. I was able to get them on sale, but even at sale price, I think they are a little high. Second, I didn't know if I would like the way the supports looked. Something about the curved upside down "u" and the straight "X" back seemed like opposite styles to me. The supports also have black caps on then ends of them that I think are a little obvious and kind of look a little "cheapy". The chairs arrived fully assembled (which adds to the higher price when comparing to buying other chairs), really nicely packaged and protected (which made me feel a little better about paying such a high shipping cost..but just a little). I was very impressed by how well they were packaged. They were in perfect condition and the only thing that wasn't quite right was one chair was wobbly, but I was able to fix it by adjusting the black, plastic gliders. Overall, the chairs look exactly as pictured. The look of the supports still isn't my favorite, but the "X" back and overall beauty of the chair kind of cancels it out. The seat is ample and although would probably be a bit more comfortable with a pad, they are plenty fine on their own. Probably just not for hours and hours. I added two upholstered chairs on the ends of my dark wood table and the look blends well.
Date published: 2017-04-08
Rated 4 out of 5 by from Unique finish and very stylish I'm happy with these chairs. I wanted a metallic finish to match fabric chairs that have a bit of greyish-taupe in them, and these fit the bill. They are surprisingly comfortable with wide seats. They are made of metal, so they aren't as warm as wooden chairs and are heavier. I'm pleased with how they look.
Date published: 2015-01-19
Rated 4 out of 5 by from Wonderful Style Love the style and construction. Been looking for quite sometime for the just right size and look. Unfortunately,the color or finish did not match the picture. Wanted the metal look and chairs came in a dark almost Black finish...........oh well.
Date published: 2013-02-17
Rated 2 out of 5 by from Started as 5-star...ended as 2 star. :( I LOVED these chairs so much!! Not only do they look great, but also super sturdy. However, after only about a week of use, the bronze paint start chipping away on all 6 chairs. So, so disappointing and there's no way they will hold up long term. It's such a bummer because you would think a chair of the quality construction would have been powder coated or better painted. Waiting to hear how Ballard will take care of.
Date published: 2017-11-07
Rated 2 out of 5 by from Finish Not As Nice In Person I ordered these chairs in the Antique Nickle finish. Online they look like they have a rustic, textured, almost hammered finish. When I received them the finish was flat, like they had been spray painted silver. I was very disappointed. Also, there was something about how they felt when you touched them that just felt cheap. I love the style of these chairs. I almost kept them because they're so cute. But when you get up close and actually touch them they just look/feel cheap. For the price I paid I couldn't justify keeping them. I've ordered several things from Ballard before this and have never been disappointed in the quality before. Customer service was wonderful handling my return.
Date published: 2016-11-25
Rated 1 out of 5 by from Beware - one of my chairs split in half! I bought eight metal Constance chairs for my kitchen table. While my husband was sitting on the chair at dinner, it literally split in half and he crashed to the floor. Thank God, he's ok but he could have been very, very hurt as we have tile floor and when the chair split from under him, he crashed. I am also grateful that he had just handed me our four-month-old son as I cannot imagine what could have happened if the chair would have broken from under him while he was, God forbid, holding the baby. Here is a picture of how the chair split in half. You can see the poor soldering job and how the chair came apart. I am shocked that a chair at this price point is so poorly manufactured. I am still stunned this happened, and very disappointed.
Date published: 2018-01-31
Rated 1 out of 5 by from Constance Metal Side Chairs Damaged. Three out of set of four chairs were dented and scuffed. I've waited so long for the order I dread going through this again.
Date published: 2016-01-24
Rated 1 out of 5 by from They are clunsy and too heavy They are not what I expected,,,I will keep them and use them until I find something I like better..they are hard to sit on and clumsy and did not really achieve the look we wanted in our new kitchen.It is too difficult to repackage them and send them back.....I usually do very well with online purchases but I "bombed" out here. One of the really bad things about them is that they are too heavy to move in and out from the table.
Date published: 2013-09-06
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Product:SD078-Constance Metal Side Chairs - Set of 2