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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

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Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
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  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Concorde Medallion Panel is rated 4.6 out of 5 by 89.
Rated 5 out of 5 by from BEAUTIFUL Medallion panels I was nervous about ordering these panels. Boy was I pleasantly surprised. They are gorgeous. The color is definitely NOT ivory...more of a beige/burlap color. I ordered these in black and they look perfect in my room. There were some wrinkles from packaging however, I was able to steam them out with my steamer...wrinkles are gone. I love the heavier fabric as they definitely hang better. I also want to add that while they are unlined...the print does not show through the back of the panel. So...the back is a plain burlap/beige color while the print is only on the front...perfect! Thank you Ballard. I'm so happy I ordered these panels!!!
Date published: 2014-01-25
Rated 5 out of 5 by from Love these! These are more of a very light beige than even an ivory color, but they still look terrific. Definitely the upgrade I was looking for. Very nice quality.
Date published: 2013-11-20
Rated 5 out of 5 by from Better than expected! I was surprised by the weight of these when they came. I had dark navy blue blackout curtains in place of these before that I hated even though they were practical for energy efficiency. These do a really good job for blocking out the heat here in the desert, but still let filtered sunlight through. The painted brick color on the wall is pretty dark so these were a nice change to lighten up the room a bit. The quality had beaten my expectations considering the affordable price and I couldn't be happier.
Date published: 2013-10-03
Rated 5 out of 5 by from Love these panels Put these panels in my dining room at my sliding doors. I will agree with past reviews though that the back ground is more like burlap. Which I still loved. I got the green and the color is kind of a mossy green, bright and fun!! They are casual and look pretty against my cream trim and dark hardwood floors. Good job Ballards!
Date published: 2013-09-27
Rated 5 out of 5 by from Just what I was looking for... I ordered the "Concorde Medallion Panels" in Taupe for my guest bathroom. I hung them high (96") above the tub on a chunky antique gold rod. I also ordered two of the "Cord Drapery Tieback Mercury" to hold them back. I LOVE THE LOOK! It is very clean and simple. The fabric has texture (heavier than linen, but lighter than burlap), and the color is a bit darker than is shown, but I was hoping for darker, and I got it. The quality on both items is great...it is a fresh, fun look.
Date published: 2013-09-17
Rated 5 out of 5 by from Absolutely stunning! I was nervous about the coloring of these drapes but looked great even on my beige wall.
Date published: 2013-08-02
Rated 5 out of 5 by from Excellent quality panels These panels are very high quality. I like that the base fabric is a bit darker than photo depicts. Unfortunately, for me, the pattern was just too pronounced, and competed (in a bad way) with other fabrics and patterns I have in the room I had intended to hang them. I really wish I could have used these somewhere in my house. Although I really liked them, I had to return them.
Date published: 2013-05-23
Rated 5 out of 5 by from BEAUTIFUL ~ I ordered the green. The background is darker than pictured (which I knew from reading other reviews). It is slightly lighter color than burlap and the fabric is slightly heavier than the picture portrays which was an added bonus for me. THey go well with the Ballad Designs burlap drapes that I have hanging in the adjoining living room. They area nice addition to my dining room with dark wood and lime and teal accents. Yes, I recommend~
Date published: 2013-05-18
Rated 5 out of 5 by from Nice! These panels look great in my living room. After years of changing my curtains and never really liking them, I am finally happy!
Date published: 2013-05-14
Rated 5 out of 5 by from Gorgeous, Awesome, Perfect!!!! Because of the other reviews, I almost didn't order these panels. I'm so glad I decided to take a chance, because I absolutely LOVE them! They are very nice-looking and well-made. The linen fabric has some good body to it, so they are neither flimsy nor stiff -- just right, in between. While they seem to be tightly woven, light does glow through them. I bought the 96" panels and hung them just below the 8' ceiling in my front room. They just touch the floor, which makes the fabric "break," but not puddle. In my opinion, it shows off how substantial the fabric is, making them look far more expensive. As to color, I was very pleased. I should tell you, I HATE earth tones, tans, and browns. These are NOT tan, they're far "cooler" than that. No, thank goodness, they are not white! They are the perfect cool-to-neutral natural linen-color. And since I bought the black print, I like the reduced contrast with the background. Love, love, love it! As to the floral print -- it's not obtrusive at all. It looks more like a large, block-printed Indian paisley print when hanging, which is just what I was hoping for. Get this -- my husband walked in and said, "Oh wow! I like these a lot better than the last ones!" I'd previously had some buffalo-check curtains there, since he doesn't like anything too feminine, so that should tell you that they're not too floral. I've had them up for two days now, and the packing creases have almost completely fallen out of them, so I won't need to steam or press them. Yay! (Also, there was no strong odor from them out of the package.) Every time I walk into the room, I smile. They're just right! They add interest without being obnoxious. I was wary of the large pattern, but man, what a difference in the room! It looks like I have some serious decorating ability. Ha! Thanks, Ballard! Keep adding high-ethnic-style and affordable items like these!!!
Date published: 2013-05-04
Rated 5 out of 5 by from Love the way they look in my dining room. The fabric color is darker than how it looks in the catalog picture. They hang nicely and look great in my dining room. Good product for the price.
Date published: 2013-04-20
Rated 5 out of 5 by from Very stylish. I was so pleased with the Concorde Medallion panels. I had read all the reviews so I knew the background color was not white. They were just the touch my family room needed and very stylish. Everything blends together so nicely, and I love the look. Thank you Ballard.
Date published: 2013-04-17
Rated 5 out of 5 by from Love these panels All patterns match across on two windows and colors are perfect. The construction is sturdy. At first I wished they were lined but after hanging, the soft diffused light is really minimal.
Date published: 2013-04-13
Rated 5 out of 5 by from High quality curtain Just like so many of the other reviews mentioned, the background color of this curtain is WAY darker than the picture shows - so much so that it's hard to believe it is the same curtains. They are not sheer, so I wouldn't buy these if you're looking to draw them closed and still have a sunny room. I wish the background color was lighter, however, I still really love them. They are very well made, the sewing and the quality of the fabric is excellent, and you would think they would cost much more than they actually did. I bought the green and I would say the green is between an apple and an olive color - not too bright but not too drab. Very happy.
Date published: 2013-04-12
Rated 5 out of 5 by from Outstanding Value These panels are an outstanding value. We needed seven to do a wall of tall windows. These are very good quality and the material and print do a great job of not being either too traditional or contemporary. They are heavier than they appear in the pictures here and the base color is a bit darker. Like a medium sand. We love them !
Date published: 2013-04-04
Rated 5 out of 5 by from Beautiful curtains These curtains are a heavy burlap material and made very well. I was so happy I purchased these after agonizing over the choices! They are perfect.
Date published: 2013-04-03
Rated 5 out of 5 by from Beautiful! These drapes were exactly what I wanted and make my bedroom look so elegant! I did an ivory lace panel between the two panels. The black rod is supported by two wooden horse heads painted in distressed black. The whole picture is just gorgeous.
Date published: 2013-04-03
Rated 5 out of 5 by from Love these panels-read the reviews about the color, though! These are beautiful, but if you are looking for something cream or even a natural color, they're not it. They are fairly dark!
Date published: 2013-04-01
Rated 5 out of 5 by from LOVE! I could not wait to get these panels. They are definitely darker than pictured, but the indigo is a true dark navy color. They are heavier than I was expecting, but that is not a bad thing. The design adds such a nice pop to your room.
Date published: 2013-02-25
Rated 5 out of 5 by from Classsy and fabulous Even though these panels are a bit pricy, they totally put the room together! Just the right amount of light filtration and privacy but with a light airy feel. Love them!
Date published: 2012-11-28
Rated 5 out of 5 by from Love these curtains!! I do agree with others about the coloring of the curtains. It is more like a taupe than the creamy look in the picture. But for me it happened to match my walls perfectly! I love these curtains and they are a little more heavy than a cotton/flowy curtain which I love! I get so many compliments on them...I would recommend them for sure!!
Date published: 2012-11-18
Rated 5 out of 5 by from Great in my kitchen! I love this pattern! I got it in the runner size to go in my small kitchen. It fits perfectly along the cupboards in front of the sink, and lays beautifully flat. I was thrilled to find such an attractive pattern to match my black/cream decor, that was also indoor/outdoor. That makes it great for food that may fall on it. I'm glad I read the reviews as the color is black and burlap rather than cream. That was fine for me, and I love it.
Date published: 2012-10-17
Rated 5 out of 5 by from Love it The material is exactly what I pictured, kind of a thicker almost burlap but still linen feel. Pattern is a good size. Love the panels, they were well represented in the pictures.
Date published: 2012-09-26
Rated 5 out of 5 by from Lovely curtains I think these are beautiful and I do agree with others that the color is slightly darker than shown.
Date published: 2012-09-21
Rated 5 out of 5 by from Very fresh new style I ordered the Concorde Medallion Curtains in green and they are beautiful! They have a good weight that allows them to hang perfectly. I used one panel per window and love the affect.
Date published: 2012-08-20
Rated 5 out of 5 by from I can't say it enough...love, love, love these curtains!! I was a little hesitant to order these because of the light color and the dry clean instructions with small children, but I am so glad I took a chance on them! They are in a high traffic area of our home (hanging at the sliding glass door to the back yard) and have held up quite beautifully! They are almost a burlap color, a little lighter, and the indigo is just the perfect tone of navy. They replaced solid navy panels we had there before, because the solid navy surprisingly showed far more dirt than these have! We get compliments on them every time we entertain. If you're feeling unsure, order them! You won't be sorry! They're everything I had hoped they would be and more, adding instant polish to my whole room and pulling the whole look together. Thanks, Ballard!
Date published: 2012-07-13
Rated 5 out of 5 by from Beautiful! Just came in the mail and hung last night. The color is brilliant, the backdrop is a nice tan color, more rich and a better fabric than I expected. They look WONDERFUL hung and pulled my room together!
Date published: 2012-07-12
Rated 5 out of 5 by from Looks even better than online! Bought these curtains for my bedroom to help block the light in the morning and liven up the room. They provide just the right amount of darkness from the morning sun and they look amazing! I've had so many compliments on them and they really made a huge difference in the room.
Date published: 2012-04-21
Rated 5 out of 5 by from Gorgeous! After coveting these for almost a year, I finally pulled the trigger when I received a 15% coupon and couldn't be happier that I did! They are stunning and really elevated the look of our dining room. As other reviewers have stated, the background is MUCH darker in person so be prepared.
Date published: 2012-04-14
Rated 5 out of 5 by from high quality product I ordered these drapes for dining room and they look spectacular. They are very sturdy, thick curtains and they are truly more of a tan color than white or even off-white. The design looks fantastic. No complaints here.
Date published: 2012-03-31
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